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Project Manager / Scrum Master Resume

SUMMARY:

  • A value - oriented Scrum Master, Agile Project Manager, and IT Professional wif over 5 years of professional work experience in Public and Private Sector. Exhibits teh agile mindset in SDLC, Scrum, Lean, Kanban, SAFe, Scrum@Scale while utilizing same to successfully complete multiple projects in Network Infrastructure, Compliance, ERP configuration/deployment and Field service management.
  • As a Technical and Business Savvy Servant Leader, I actively support multiple co-located and distributed teams through motivation, build teams through coaching, mentoring, and training and manage stakeholders wif TEMPeffective communications and early/continuous value delivery. I is passionate about continuous learning/improvement, fail fast and fail cheap, experimentation, feedbacks, and simplicity.

TECHNICAL SKILLS:

Microsoft: Word, Excel, Outlook, Planner, Teams, Visio, SharePoint

Collaborative Tool: Zoom, Microsoft Teams, Skype, Google Meet, Slack, Cisco WebEx

Agile/Work Management Tool: Jira, Mural, Confluence, Azure DevOps (ADO) Google Jam board

Communication: Written, Verbal, Presentation

Testing: Vulnerability, Regression, Usability, Coaching, Training, Mentoring

Analysis: GAP, Trend, SWOT, Risk, RCA

Research: Qualitative and Quantitative

Thinking: System and Design

Framework: Scrum, Kanban, SAFe, XP & Lean Product, Process and Project Management Stakeholder, Client and C-Suite Management Change and Risk Management, Conflict, Problems, and Issue Management Ideation, Experimentation and Prototyping, Lead generation, Sales and Marketing Servant leadership and Team Building

PROFESSIONAL SUMMARY:

Confidential

Project Manager / Scrum Master

Responsibilities:

  • Currently serve teh scrum team delivering teh network infrastructure projects covering configuration and deployment of new SD-WAN routers (Versa) to 1600 sites,
  • Supported teh Kanban team dat completed teh configuration, installation and verification of voice and data equipment and services, new MP114 media converters for paging devices and VG310 voice gateways for non- BVOIP branches.
  • Coach and mentor team members in agile values, principles, and practices as a way to increase their agility.
  • Collaborate wif teh Team of Engineers, Testers and Product Owner to ensure continuous delivery of value.
  • Schedule and facilitate solution design sessions, backlog refinement/grooming and all scrum events/meetings.
  • Identify, document, and facilitate teh removal of team impediments/blockers and escalate as appropriate.
  • Promote swarming, WIP limit, pair programming, inspect and adapt as a way to accelerate and improve.
  • Track, analyze and communicate team/project metrics such as lead and cycle time, throughput, velocity, epic/sprint/release burnup and burn down charts to teh teams and stakeholders.
  • Track Team’s capacity and use same to guide sprint’s commitment and prevent work overload.
  • Provide Jira support to teh team to ensure work management, visibility and tracking.
  • Collaborate wif teh Product Owners to keep teh backlog ordered, prepare for PI planning and releases.
  • Facilitate training, workshops and Lunch & Learn as a way to improve noledge acquisition.
  • Manage and organize project documentations on SharePoint, Confluence and MS Teams.
  • Facilitate and participate in Community of Practice, Scrum of Scrums as a way to cross-learn, share ideas, collaborate, promote work visibility, resolve impediments and dependencies.

Confidential

Project Manager / Scrum Master

Responsibilities:

  • Support teh agile team responsible for implementation of compliance mechanisms; technical, policies, environmental, construction codes and ordinances as provided by teh Confidential .
  • Serve teh agile team responsible for photo documentation of construction projects, installation, inspection, maintenance, and removal of all erosion and sediment control devices.
  • Schedule and facilitate sprint planning, daily scrum, sprint review, retrospectives, and refinement sessions.
  • Assist teh Product Owner to maintain a healthy backlog through regular refinements following teh INVEST characteristics.
  • Provide Azure DevOps (ADO) support and administration to teh scrum team.
  • Assist teh Team to define done and factor in quality in all sprint works.
  • Assist teh Product Owner to develop product roadmaps in alignment wif program vision and strategic goals.
  • Actively identify impediments, document and remove them and escalate as necessary.
  • Co-facilitate Scrum of Scrums as a way to collaborate wif other teams and resolve dependencies.
  • Engage stakeholders, vendors and C-suites through communications, metrics and other information radiators.
  • Collaborate wif Teh Agile Coaches to scale scrum across teams and teh enterprise.

Confidential

Agile Project Manager

Responsibilities:

  • Drove teh configuration, integration wif other legacy applications, deployment, and support of various ERPs for different corporate clients.
  • Designed and Implemented change programs following successful implementation of ERPs.
  • Elicited requirements from different stakeholders and analyzed them into functional and non-functional requirements.
  • Supported teh Product Manager in defining iteration goals and ensuring Team alignment wif teh goal.
  • Coordinated both manual and automated testing as a way to ensure quality.
  • Created an TEMPeffective reporting system to report issues, status and progress to teh Leadership Action Team (LAT)
  • Participated/co-facilitated teh agile events such as iteration planning, daily stand-up, demo and kaizen meetings.
  • Drove budget performance by ensuring timely completions of epics and features.

Confidential

Network and System Engineer

Responsibilities:

  • Member of teh Scrum team of professionals responsible for installations, configurations, ticket resolution, and troubleshooting in an enterprise Network and systems.
  • Maintained servers, printers, workstations, applications, antivirus, switches, routers, and firewalls.
  • Conducted RCA (root cause analysis) on incidents and complex problems to fix root cause.
  • Worked wif technologies in network environment including but not limited to routers, switches, and related technologies along wif various server/application administration, system reimaging, as well as Visio.

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