Project Manager/Scrum Master Resume Framingham, MA - Hire IT People

SUMMARY

Senior Program/Project Manager/Scrum Master experienced in multi - site Agile and Waterfall software development programs, Business Intelligence programs and adept in a Customer facing project role.
Led multiple successful Agile transformations executing Agile roles of Scrum Master, Product Owner, Confidential and Stakeholder. Proven leadership by demonstrating project success and recognition with increasing responsibilities.

PROFESSIONAL EXPERIENCE

Confidential, Framingham, MA

Project Manager/Scrum Master

Responsibilities:

Facilitates the Scrum ceremonies (backlog grooming, planning meetings, daily stand-up, retrospectives, demos)
Assists Technical Lead/Product Owner in managing backlog to ensure proper prioritization
Tracks and communicates metrics, status, program/project needs to team, management, and any impacted stakeholders
Helps to identify, remove and/or escalate roadblocks and cross functional dependencies that interfere with team’s ability to deliver commitments
Accountable for promoting continuous improvement by coaching the team to use metrics to identify and measure progress
Helps team focus on delivery of high-quality stories on a predictable, sustainable cadence
Participates in Scrum of Scrum across Agile Release Trains
Provides training/guidance for Agile skills development as needed by team

Confidential, Redwood City, CA

QA Manager/Program Manager

Responsibilities:

Reduced customer on-boarding time and manual test resources by over 50%.
Established automated test suites which allowed 25% better test coverage with 33% bug reduction.
Created and managed the Automation product backlog as the Product Owner

Confidential, Santa Clara, CA

Sr. Program Manager

Responsibilities:

Successfully led Agile transition and established Portfolio management and program metrics
Established Agile Release Trains where feature delivery predictably improved by 30%.
Successfully delivered 4 platform releases with overall reduction in outstanding bugs by 70%.
Served in various Agile roles (Scrum Master, Product Owner and Stakeholder) during transition from waterfall model to demonstrate and coach team on the roles, responsibilities and practices.

Confidential, Sunnyvale, CA

Device Certification Project/Program Manager

Responsibilities:

Reduced time for APK s/w iterations and certification of APK on OEM devices by 20% with a return to profitability.
Improved T-Mobile Vendor performance scorecard from Unacceptable to Exceeds in 18 months.
Established and updated current and next quarter revenue projections up through CFO using Excel.

Confidential, Sunnyvale, CA

Cloud Services Deployment Project Manager

Responsibilities:

Managed the Cloud Services Triage process for Development on Maintenance releases for Server Services reducing overall timeline by 10 days to maximum 45 days after initial go to market per contract commitments.

Confidential, Sunnyvale, CA

Manager, Carrier Certification Program Management

Responsibilities:

Performed Carrier Technical Management Role during employee transitions while managing critical lab submissions and writing detailed technical responses,
Successfully managed the Confidential Technical Acceptance of Centro and subsequent handset submissions within the established Confidential timelines. Previous lab submissions took 50 to 100% longer than established guidelines.

Confidential, Plantation, FL

Sr. Program Manager

Responsibilities:

Teamed with Business Management and Service Sales teams to make Services Business profitable.
Provided Project Management on US and International Infrastructure projects from $25K to over $200M ranging from a few weeks to multi-year time-frames.
Identified additional revenue source from customer for Project Management services

Confidential

Sr. Manager, Project Management

Responsibilities:

Reduced infrastructure Deployment, Installation, Test and Turn-up by multiple weeks.
Established and managed Broadband Technical Support teams in the Caribbean and Latin Americas (CALA) region.