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Project Manager Resume

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UT

TECHNICAL SKILLS:

Project Management

Numerous Confidential storage and backup products

Technical Sales and Communication Skills

Networking and Servers, IT Security

Implementation, Training and Customer Service

Public Speaking, Lecturing and Presentations

EXPERIENCE:

Confidential, UT

Project Manager

Responsibilities:

  • Delivered moderately complex, moderate risk projects and maintained project quality, finances and focus.
  • Managed internal Project Team to initiate, organize and execute on update onboarding and training of new employees into our Project Management and Professional Services Team.
  • Completed forecasts of revenue and utilization.
  • Maintained communications about the project to the stakeholders: customers, management, sales and delivery personnel.
  • Provided regular Project status reports.
  • Led team during project life - cycle; provided Project Management, leadership and oversight to projects and work streams.
  • Provided updates and performance feedback to management and Project team members.

Confidential, Draper, UT

Draper, UT Pre-Check Engineer, Coach and Mentor

Responsibilities:

  • Directed, supervised, interviewed, hired and trained personnel.
  • Responsible for communication between Northrop Grumman and client.
  • Provided problem resolution, drafted and updated Post Orders and monitored compliance with the customer’s established rules and regulations.
  • Maintained and controlled access to customer facilities and managed the operation of various access control devices, radios, cameras, radars, IAFIS and badging and other screening devices.
  • Managed Cameras and Alarms and Response 1 Post covering Cameras and Alarms, IAFIS and badging.

Confidential, South Jordan, UT

Dealership Management Systems Installation Manager

Responsibilities:

  • Lead Installer, Customer Support Manager, Consulting Manager, Post Installation Manager and Dealer Management Systems Installation Manager - titles that I held while growing this company from a startup.
  • Accounting and Payroll Representative on the Enhancement Review Committee, where I helped to determine which ideas and recommendations would be incorporated in new releases of the software.
  • Expert on SQL, DBU, Query and data extraction. Used SQL to repair data issues
  • SME for customers, managers or executives concerning software functionality or custom reports.
  • Supervised up to 50 employees and 7-9 dealership Implementations per month.
  • Managed scheduling 25-33% of installation capacity each month.
  • Supervised 30-40 employees in a Customer Support environment ensuring excellence.
  • Provided on-site installation and training (nationally) of custom software package to run entire dealership.
  • Converted, validated data conversion, trained customers and implemented and customized the software.
  • Ensured that all areas of the dealership had a successful installation and that customers were satisfied.

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