Project Manager Resume
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UT
TECHNICAL SKILLS:
Project Management
Numerous Confidential storage and backup products
Technical Sales and Communication Skills
Networking and Servers, IT Security
Implementation, Training and Customer Service
Public Speaking, Lecturing and Presentations
EXPERIENCE:
Confidential, UT
Project Manager
Responsibilities:
- Delivered moderately complex, moderate risk projects and maintained project quality, finances and focus.
- Managed internal Project Team to initiate, organize and execute on update onboarding and training of new employees into our Project Management and Professional Services Team.
- Completed forecasts of revenue and utilization.
- Maintained communications about the project to the stakeholders: customers, management, sales and delivery personnel.
- Provided regular Project status reports.
- Led team during project life - cycle; provided Project Management, leadership and oversight to projects and work streams.
- Provided updates and performance feedback to management and Project team members.
Confidential, Draper, UT
Draper, UT Pre-Check Engineer, Coach and Mentor
Responsibilities:
- Directed, supervised, interviewed, hired and trained personnel.
- Responsible for communication between Northrop Grumman and client.
- Provided problem resolution, drafted and updated Post Orders and monitored compliance with the customer’s established rules and regulations.
- Maintained and controlled access to customer facilities and managed the operation of various access control devices, radios, cameras, radars, IAFIS and badging and other screening devices.
- Managed Cameras and Alarms and Response 1 Post covering Cameras and Alarms, IAFIS and badging.
Confidential, South Jordan, UT
Dealership Management Systems Installation Manager
Responsibilities:
- Lead Installer, Customer Support Manager, Consulting Manager, Post Installation Manager and Dealer Management Systems Installation Manager - titles that I held while growing this company from a startup.
- Accounting and Payroll Representative on the Enhancement Review Committee, where I helped to determine which ideas and recommendations would be incorporated in new releases of the software.
- Expert on SQL, DBU, Query and data extraction. Used SQL to repair data issues
- SME for customers, managers or executives concerning software functionality or custom reports.
- Supervised up to 50 employees and 7-9 dealership Implementations per month.
- Managed scheduling 25-33% of installation capacity each month.
- Supervised 30-40 employees in a Customer Support environment ensuring excellence.
- Provided on-site installation and training (nationally) of custom software package to run entire dealership.
- Converted, validated data conversion, trained customers and implemented and customized the software.
- Ensured that all areas of the dealership had a successful installation and that customers were satisfied.