OBJECTIVE:

PMO/Program/Project Management;Software Architecture & Engineering.Seeking to join a dynamic, leadingedge company in a senior management or consulting role in PMO/Portfolio/Program/Project management,software architecture &engineering or information technology strategy. Looking fora role mandatewhere I can fully utilize my well - rounded program / project management, business transformation, change management, process design / re-engineering, software engineering and IT technical skills.

SUMMARY PROFILE:

• Program / project management, software development, information technologyand strategyprofessionalwith 20 years of experience in thetelecommunications, IT consulting, software development, healthcare, banking, insurance, wealth management, outsourcing and government industry sectors.
• Successfully delivered on large and complex business application development, digital customer experience, enterprise application integration, ICT infrastructure,technology centric business transformationand process re-engineering initiatives.
• Led multi-million dollar enterprise initiatives and programs with 9 to 20 sub-projects and project team sizes ranging from 20 up to 60 staff at leading Canadian companies, while coaching and mentoring high performance IT delivery teams.Successfully managed the delivery ofmultiple time-boxed, fixed budget and complex enterprise initiatives with high business impact, risks, uncertain business requirements or new technology introduction.
• Worked with Executive Steering Committee and Project Management Officeof several global corporations to establish appropriate project governancestructures, processes and alignment to business strategy.
• Managed the organizational change and transition impacts of complex enterprise initiatives and program-level risk assessment, planning and mitigation.
• Business transformation and process design/re-engineering experience and knowledge of best practices and methodologies.
• Strategic outsourcing and IT delivery experience working with global outsourcing partners.Led virtual (global, multi-location) project teams with clients and delivery teams in Canada, USA, Europe and India.
• Deep skills implementing and using leading edge project management and systems development methodologies and best practices such as PMBOK, Capability Maturity Model (CMM /CMMI), DMR Productivity Plus, IBM's AMS Method,Joint Application Design (JAD), Information Technology Infrastructure Library (ITIL)framework, Object Oriented Analysis & Design, Iterative Waterfall, Agile / Scrum / Leansoftware development,Iterative and Exploratory Prototyping, IS Quality Gating and Rational Unified Process.
• Project experience with multiple technologies (Java, J2EE, C#, .NET, VB6, Lotus Notes) including client server and n-tier architectures,SOA, legacy mainframe systems anddatabases managing large and complex enterprise projects.
• UsedAgilesoftware development working with small cross-functional teams, using shortcycles of iterative and incremental prototyping and development for GUI screens and related workflows.
• Data management, data warehouse, data migration/conversion,data clean-up, business intelligence and reportingexpertise.

PROFESSIONAL EXPERIENCE:

Confidential

IT Program / Project Management Consultant

Responsibilities:

• Complex 5-year initiative to convert over 60 VB6 applications to Java or C# / .Net technology platforms.
• As program manager provided coaching, mentoring and delivery oversight to onshore technical consultantsand offshore factory teams.
• WebLogic 12cR2 Currency and Java 8 infrastructure migration/upgrade program impacting 75 individual insurance and wealthapplications.
• The program had 10 individual insurance and 5 wealth delivery workstreams, with 1 to 3 production deployments per month (over a 10-month period), with an extended project delivery team of 70 staff.
• Engaged and managed multiple business areas and applications owners for business impact assessment, testing due diligence and sign-off and production validations.
• Technical changes impacting Java and ESB services, andinvolving complex Mainframe JCL network models, batch jobs and Zekescheduler events.Coordinated and leveraged regression testing with other in-flight projects. Conducted automated performance and load testing for select server application groups.
• Business Intelligence - Cognos 7.5 replacement and migration to Microsoft SSAS/SSRS and Tableauprogram impacting over200 internal users.
• Legacy source system data was migrated via Hadoop Enterprise Data Lake to Data Mart prior to building the OLAP cubes.
• Accumulation Annuity product enhancements with very aggressive delivery timelines and critical dependencies.
• This was a key business initiative for Sunlife, with on time and to budget delivery.
• Very highquality delivery with zero production defects.
• Apexa Automated Feed Initiation project.
• Individual IT Strategy, Vision and Roadmap initiative.

Confidential

Director -Strategy, Software Architecture & Engineering

Responsibilities:

• Established strategic relations with US based partner for marketing proprietary clinical management software in developing countries.
• Supported partner business development efforts and complex multi-year software implementation proposals for several Ministries of Health.
• Negotiated contracts, SLA and SOW with legal teams.
• Demonstrated software capabilities to key foreign Confidential, hospital administration and clinical stakeholders.
• Developed patient journey models, detailed system requirements, high level designs, detailed product strategy, roadmap and engineering project plans.
• Provided leadership to the software development team.
• Spearheaded the Software Architecture with focus on key components and architectural decision areas.
• Spearheaded the data architecture strategy including software database structure and standardization of clinical data capture to ensure effective/efficient medical intelligence reporting, triggers, data mining, knowledge discovery and prediction modelling.
• Used Patient Journey Modelling and Agile/Scrum software development using “iterative” and “incremental” prototyping and development for GUI screens and related workflow components.

Confidential

Project Management and IT Consultant

Responsibilities:

• Successfully managed the delivery of a high profileCRTC mandated, complex TV Unbundlinginitiative for the Digital Customer Experience IT group with very aggressive fixed timelines.
• This initiative had multiple vendor delivery teams with an extended project team size of over 50 people.
• This project made changes to three Bell.ca domains; namely MyBell used by existing Bell customers, and SHOP and eShop for new customers.
• Used Agile developmentfor the eShop component.
• Developed detailed delivery project plans identifying critical external and internal dependencies for early visibility and proactive management.
• Created and managed resource plans and related financial forecasts and budgets.
• Identified risks and worked with delivery teams and stakeholders to create and regularly track/manage mitigation strategies and contingency plans.
• Proactively managed over 40 change requests,driven by fluidity in the competitive landscape,to tightly control scope, and assess impacts to technical design, delivery timelines and project costs.
• Managed software quality assurance, performance and user acceptance testing with multiple stakeholder groups.
• Provided weekly status updates to the PMO and presented monthly dashboard updates to Confidential IT management.
• Provided team leadership for the complex deployment process for Web/ESB digital experience components of the initiative, including the subsequent normalization phase.

Confidential

Project Management Consultant

Responsibilities:

• Provided IT project management, strategy and management consulting services for Confidential Bank in USA.
• Led bank strategic initiatives to migrate private-label credit card servicing to a new service provider with focus on high profile Credit Risk and BASEL regulatory reporting governance, data conversion, process migration and related system changes.
• Facilitated onsite requirements and delivery planning workshops with key stakeholders and delivery teams.
• Identified gaps, constraints, multiple solution options and made recommendations on optimal delivery plan.
• Created delivery project plans identifying assumptions and critical dependencies for early visibility, including detailedrisk management plans.Provided leadership to the business and IT delivery teams.
• Led extensive quality assurance and stringent sensitivity testing for the Basel reporting components.
• Presented weekly progress updates to the PMO team and project dashboard to executive sponsor and stakeholders.
• Thesis and research interest in using knowledge discovery and data mining techniques for pattern recognition and predictive analytic modeling for HIV positive people on Highly Active Antiretroviral Therapy (HAART).
• Courses: Advanced Health Information Management, Artificial Intelligence in Health Care, Information Security Policies and Risk Management, Patient Journey Modeling, Research in the Health Sciences.

Confidential

Application Delivery Executive

Responsibilities:

• Led global application delivery team of over 40 onshore and offshore stafffor the corporate web portals (WebSphere),data warehouseand business intelligence technology areas that provided service delivery excellence to clients.
• Responsible for the overall strategic, tactical and operational delivery planning / management, nurturing and growing client relationships and managing client SLAs and financial performance for the double digit multi-million dollar client account.
• Supported business development efforts and growth targets for clients by contributing innovative service solutions for customer strategic and operational needs.

Confidential

Senior Project Manager

Responsibilities:

• Provided project management oversight for complex outsourced printing solutions for external client facing projects.

Confidential

Director, Software Architecture & Engineering

Responsibilities:

• Established strategic relations with US based partner for marketing proprietary EMR software in developing countries.
• Supported partner business development efforts and complex software implementation proposals.
• Spearheaded the design and development of the MED Intelligence EMR/clinical management software.

Confidential

Senior Program Manager, Strategic Initiatives

Responsibilities:

• Provided leadership direction andprogram / project management oversight for large and complex Business Imperatives involving enhancements to the Education Savings Plan Administration System (.NET technology), Regulatory Relationships and Complimentary Distribution Strategy.
• UsedAgile / Scrum software development methodology working with small cross-functional teams, using short cycles of “iterative” and “incremental” development for some project components including data clean-up and deduplication of customer data.
• In conjunction with the business leads, key business stakeholders, HR and PMO assessed the organizational change impacts.
• Supported the communication and management of roll-out of identified changes, while working to minimize any adverse and disruptive impacts to the business.
• Coached, mentored and directed the delivery execution by Project Managers and Business Leads.

Confidential

Transition Project Manager

Responsibilities:

• Transition Project Manager at Confidential working
• Transition project for the Canadian Federal Government.
• Evaluated and made recommendations on Data Conversion and Client Migration strategies and options, as part of a Migration Planning Team composed of key Confidential and Federal Government CSLP staff.

Confidential

Project Manager

Responsibilities:

• Created the vision and strategy for Confidential a new business venture, and developed the o-MSO (Offshore Medical Services Outsourcing) operating model.
• Investigated and spearheaded the capital formation strategy to fund the start-up venture, and initiated discussions with potential investors.
• Met with senior management and trustees of 15 major hospitals and healthcare service providers in India to ascertain fit for strategic partnership.
• Laid framework for subsequent Memorandum of Understanding and SLAs.