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Scrum Master Resume

St Louis, MO

SUMMARY

  • I am a Certified Scrum Master with program manager 10+ years of experience working and leading various Waterfall and Agile teams.
  • I have effectively transformed waterfall teams into Agile by building, Trust, Transparency, Collaboration and Coordination.
  • This has helped my teams to be highly performing with exceptional ability to deliver values to customers on a predictable cadence.
  • I effectively introduce my teams to various Agile Frameworks, like Scrum, Kanban, SAFe, ATDD, TDD, BDD, XP, Crystal and Nexus while guiding them to choose the Framework that best suit the Complexity of their project.
  • I have good JIRA,, Kanban, SAFe, Appian, BI,ATDD, TDD, BDD, XP, Crystal and Microsoft Project knowledge

PROFESSIONAL EXPERIENCE

Confidential - St Louis, MO

Scrum Master

Responsibilities:

  • I Facilitate all the scrum ceremonies like Daily Scrum Call, Sprint, Sprint Planning Meeting, Sprint Review and Retrospective Meetings. I also Facilitate Capacity Planning and Grooming sessions.
  • I ensure I quickly identify dependencies and impediments. I keep track dependencies, remove impediments as they arise and escalate impediments that I cannot remove myself to relevant authorities to remove.
  • I work closely with the PO to ensure that the stories written meet INVEST criteria. I also work with the Dev team and PO in Negotiating Acceptance Criteria and Definition of Done.
  • Collaborated with team members and other departments in defining business requirements for optimal use of Salesforce functionality.
  • Designed & implemented statistical report in Power BI to analyze the billing trends
  • I also Facilitate Deployment of codes into the production environment. From the creation of Change request, adding of CTASK, Creation of release note, Submission of CR, Soliciting for approvals, Filling CAB form to eventual Facilitation of the deployments of the RAPS to production environment.
  • I keep track of team performance through the use of Burn down chart, Burn up Chart, Commitment Reliability Metrics, Backlog Health, Scope Creep and Velocity.

Confidential - Rockville, MD

Scrum Master

Responsibilities:

  • I interact with the Product owner, the Business Analyst, the Solution Architectural team, the Infrastructural team, as well as the Development team to ensure that requirement is clearly and correctly written, scope and set expectations are clearly defined. I Facilitates and time-box Scrum ceremonies such as Iteration planning, Daily scrum, Iteration review, Retrospectives as well as ad hoc ceremonies like Backlog refinement and capacity planning meetings.
  • Led my team to produce a draft plan and eventually a final plan the team can commit to in the PI meeting why facilitating the coordination with other teams.
  • Interacted with various business user groups for gathering the requirements for salesforce CRM implementation.
  • I assist the product owner in decomposing Features into User Stories why ensuring the stories we write, meet INVEST criteria. Worked also with the Development team and product owner why deciding and negotiating acceptance criteria and definition of done.
  • Worked with the RTE in the Scrum- Of -Scrum meetings to track dependencies why also making available all the necessary performance metrics available for the PI planning meeting.
  • I use Scrum board to simplify workflow of tasks and to encourage transparency and collaboration in the teams why also monitoring Burn-down Chart, Burn-up Chart to track teams progress towards our Iteration goal.
  • Identified and removed team level impediments and escalated complex organizational and infrastructure impediments to the necessary stakeholders for remover.

Confidential

Business Analyst/ Scrum Master

Responsibilities:

  • Led a team that created iOS, Android and Windows Mobile application with the same features on our web application for tracking claims.
  • Conducted several Agile training and coaching workshops introducing my team to Agile software development methodology, Scrum as an Agile framework and the benefits of utilizing Scrum as against the traditional software development methodology.
  • Filtered, sorted and grouped the data on Power BI on service requests based on KPIs to improve the performance of Partners
  • Facilitated all the ceremonies of Scrum including Grooming and capacity planning meetings. Coached team members on how trust and transparency lead to effective collaboration and coordination and by extension, a highly productive team.
  • Tracked team performance by utilizing the following Metrix, Velocity, Commitment reliability, Scope change, Capacity Utilization, Defect leakage as well as Backlog health.
  • Worked with product owners and relevant stakeholders to prioritize features based on business values, risk, knowledge learned and regulations.
  • Analyzed business requirements to understand the business needs and discussed with the technical team how systems and applications can best functionally fulfill those needs.

Confidential

Business Analyst

Responsibilities:

  • Create and maintain project timeline.
  • Work with Business sponsor, Project Manager and IT teams to define a system and scope it.
  • Interview with stakeholder, business owners and subject matter experts to gather and prioritize business requirements.
  • Create Process Flow and other UML diagrams.
  • Document business requirements.
  • Translate business requirements into detailed functional specifications for system modifications.
  • Identify and resolve Gaps in business requirements and functional specifications.
  • Contribute effectively in discussions on the design of technical solutions based on business requirements.
  • Work with UI team to define wireframe pages.
  • Work with Rules team on Rule identification, harvesting, sorting, grouping and testing.
  • Filtered, sorted and grouped the data on Power BI on service requests based on KPIs to improve the performance of Partners
  • Verify Rules with the Subject Matter Experts.
  • Work on issues with technical teams to come up with a satisfactory solution.
  • Walk through requirements (Use Cases) and design document with developers.
  • Perform user acceptance testing.
  • Maintain relationships and manage signoffs with business stakeholders.
  • Keep track of the tasks and dates to achieve the deadlines.
  • Participate in developing training documentation and conducting internal training to

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