PROFESSIONAL SUMMARY:

• Experienced Information Systems Security Officer/Engineer & Information Assurance Analyst with extensive Cybersecurity, Information Assurance, and Incident Response skills, committed to maintaining cutting - edge technical skills and up-to-date industry knowledge.
• Excellent problem-solving abilities
• Excellent verbal and written communication skills
• Enterprise technologies
• Excellent diagnostic skills
• Remote access technology
• Advanced Information Security Technical Skills
• In-depth Information Security Practices and Policies Understanding
• Decision Making
• Analytical Thinking
• Critical Thinking
• Creative Thinking
• Excellent communication
• Problem-solving
• Risk Management and Assessment
• Conflict Resolution Skills
• Customer Relations Train-the-Trainer Certified
• DoD Equal Opportunity Representative Certified
• Strong Presentation Skills
• Strong Prioritization, Organizational, and Multi-tasking Skills

EXPERIENCE:

Scrum master / OPERATIONS LEAD

Confidential

Responsibilities:

• Guiding three teams (Identity & Access Management, Security & Risk Management, and System Infrastructure) simultaneously and the organization on how to use Agile/Scrum practices and values to provide required customer deliverables.
• Guiding the teams on how to get the most out of their project and organization
• Guiding team self-organization to fill gaps left in the Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible and leading by example.

SENIOR INFORMATION SYSTEMS SECURITY ENGINEER

Confidential

Responsibilities:

• Senior Information Systems Security Engineer, Information Systems Security Officer, and Technical Writer for Joint Special Operations Command J2 main, supported & sponsored squadrons, responsible for developing and maintaining the organizational level Cybersecurity program that includes Cybersecurity architecture, requirements, objectives and policies, Cybersecurity personnel, processes and procedures.
• Ensured Information Officers and stewards associated with DoD information received, processed, stored, displayed and/or transmitted on each DoD Information System and Platform IT (PIT) systems are identified in order to establish accountability, access approvals, and special handling requirements.
• Organizational RMF, Assessment and Accreditation (A&A) Subject Matter Expert (SME)
• Maintained a repository for all organizational or system-level Cybersecurity related documentation, including all personnel Cybersecurity certifications and privileged user agreements.
• Ensured the ISSOs are appointed in writing and provide oversight to ensure they are following established Cybersecurity policies and procedures.
• Monitored organizational compliance with Cybersecurity policy, as appropriate, and review the results of such monitoring.
• Ensured Cybersecurity inspections, tests, and reviews are synchronized and coordinated with affected parties and organizations.
• Developed and published System Security Plans
• Identified IT security program implications of new technologies or technology upgrades.
• Interpreted and/or approved security requirements relative to the capabilities of new information technologies.
• Interpreted patterns of non-compliance to determine their impact on levels of risk and/or overall effectiveness of the enclave’s IA program.
• Ensured implementation of IS security measures and procedures, including reporting incidents to the Authorizing Official (AO) and appropriate reporting chains and coordinating system-level responses to unauthorized disclosures.
• Ensured the handling of data spills of classified information resident in Information Systems, are conducted in accordance with appropriate regulations.
• Acted as the primary Cybersecurity technical advisor to the AO for DoD IS and PIT systems under their purview.
• Evaluated and approved development efforts to ensure that baseline security safeguards are appropriately installed.
• Maintained awareness of trends in IS threats, vulnerabilities and countermeasures.
• Ensured that Cybersecurity-related events or configuration changes that may affect DoD IS and PIT systems authorization or security posture are formally reported to the AO and other affected parties, such as Information Officers and stewards and AOs of interconnected DoD Information Systems.
• Ensured the secure configuration and approval of IT below the system level product and IT services in accordance with applicable guidance prior to acceptance into or connection to a DoD Information or PIT system.
• Ensured IAT Level I-III, IAM/ISSO Levels I-II, and anyone with privileged access performing Cybersecurity functions received the necessary initial and sustaining Cybersecurity training certification(s) to carry out their duties.
• Provided enclave IA guidance for development of the Continuity of Operations Plan (COOP).

CHIEF INTEGRATION OFFICER (CIO) / INFORMATION systems SECURITY officer (ISSO) / SYSTEMS ADMINISTRATOR

Confidential

Responsibilities:

• Eighth Confidential ’s Windows 10 deployment engineer expert
• Assisted the Camp Humphreys IA in establishing, managing, and assessing the effectiveness of all aspects of the information assurance program within the organization.
• Provided technical assistance to information/knowledge management.
• Developed, identified, certified, implemented, and maintained a Cyber Security Incident Response Team (CSIRT).
• Planned/managed Network operations.
• Planned/managed projects.
• Prepared, maintained, and updated communications and information operations estimates, plans, and orders.
• Monitored and made recommendations on all technical communication and information operations.
• Planned and coordinated with higher and lower headquarters regarding information systems upgrades, replacements, eliminations, and integrations. Ensured the accreditation and integration of all hardware and software in the organization connected to the LAN/WAN.
• In coordination with the Eighth Army, 304th SIG, and CECOM, ensured the development of required skills, accreditation and certification of all IT personnel within the Eighth Army Information Technology Department.
• Advocated for end-users to perform testing and problem analysis for the server, desktop and IT infrastructure work.
• Trained junior members of IT team regarding network security and troubleshooting of data circuits.
• Recommended network security standards to senior management.
• Aligned office departments and increased inter-department communication and data sharing.
• Developedworkflowcharts and diagrams to ensure production team compliance with client deadlines.
• Designed strategic plan for component development practices to support future projects.
• Implemented company policies, technicalprocedures, and standards for preserving the integrity and security of data, reports, and access.
• Established compatibility with third party software products by developinga change management programfor modification and integration.

Chief technology officer/chief information officer

Confidential

Responsibilities:

• CTO/CISO for the most geographically dispersed organization through four states, advises the CEO, CFO, COO, and staff on communication operations and network priorities for all aspects of the LAN/WAN. Supervised and managed IS assets associated with Automated Information Systems (AIS), IP, LAN, and WAN. Planned, developed, implemented, and tested a myriad of state-of-the-art, real-timevoice, and data information systems.
• Managed the training of personnel on installation, administration, management, maintenance, operation, integration, securing, and troubleshooting of AIS, intranet & extranets, and video teleconferencing (VTC) systems.
• Performed systems integration and administration, developed policy, created and implemented Cyber Security/Information Assurance programs to protect and defend information, computers, and networks from disruption, denial-of-service, degradation, and destruction.
• Established compatibility with third party software products by developing the program for modification and integration.
• Implemented company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access.
• Designed strategic plan for component development practices to support future projects.
• Consistently met deadlines and requirements for all production work orders.
• Developed workflow charts and diagrams to ensure production team compliance with client deadlines.
• Independently designed and executed company catalog for infrastructure support and development.
• Trained junior members of IT team regarding network security and troubleshooting of data circuits.

Director/program administrator of intelligence and sustainment

Confidential

Responsibilities:

• Director/Program Administrator of Intelligence and Sustainment for the most geographically dispersed organization within the region.
• Director of Headquarters Support Element responsible for Operations, Organizational Programs, Administration, Logistics, and accountability of more than 700 assigned and temporary duty personnel to include the Chief Human Resources Officer (CHRO), Chief Supply Chain Officer, Chief Information Officer, Chief Financial Officer, and Intelligence Officer in direct support of the Chief Executive Officer.

Chief technology officer/chief information officer

Confidential

Responsibilities:

• CTO/CISO, advised the CEO on all communication and automation matters affecting the organization. Planned, coordinated, managed, and directed all aspects of communications, information security, and information assurance.
• Synergizedoperations between multiple Internet Service Providers and external agencies for all communication and automation support.
• A panel member of the organization’s configuration and change management board.
• Assigned as the organization's Information Assurance Security Officer, Telecommunication Officer, Communication Security Officer, Systems Administrator, Network Administrator/Manager, and SharePoint Administrator.
• Established compatibility with third party software products by developing the organization's change management program for modification and integration.
• Developed and implemented complex Internet and Intranet applications on multiple platforms.
• Coordinated with systems partners to finalize designs and confirm requirements.
• Provided continued maintenance and development of bug fixes and patch-sets for existing web applications.
• Diagnosed and troubleshoot Windows processing problems and applied solutions to increase company efficiency.
• Ensured network, system and data availability, and integrity through preventative maintenance and upgrades.
• Implemented company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access.
• Designed strategic plan for component development practices to support future projects.
• Designed SharePoint master page and page layouts, serving as company's main SharePoint support for all technical complications.
• Managed creative projects from concept to completion while managing outside vendors.
• Developed workflow charts and diagrams to ensure production team compliance with client deadlines.
• Independently designed and executed company catalog for infrastructure support and development.
• Aligned office departments and increased inter-department communication and data sharing.
• Supervised and provided direction for four technical direct reports regarding network activities.
• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
• Trained junior members of IT team regarding network security and troubleshooting of data circuits.
• Advocated for end-users to perform testing and problem analysis for the server, desktop and IT infrastructure work as part of the Information Management Officer Program.
• Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
• UtilizedITILv3 models to find bottlenecks and enable measurement of system resource usage and process behavior at boundary limits of all operations.

CHIEF TECHNOLOGY OFFICER / systems automation management officer

Confidential

Responsibilities:

• Supervised information processing units as well as the installation and activities of those units. Advised the CEO and staff on effective automation policy and implementation.
• Formulate procedures for contingency operation during system emergencies, outages, or maintenance downtime.
• Directly responsible for the planning, coordination, and operating communications capabilities in direct support CEO and over 1200 staff members.
• Coordinated Operations and Network Operations for operating and sustaining remote work site communications to include the coordination of a $4 million technical control facility, six satellite communication links, NATO communications coordination, andCommand, Control, Communication, Computer, Combat Systems, Intelligence, Surveillance, and Reconnaissance (C5ISR) support of the CEO. Developed and implemented standard operating procedures for outside plant, help desk operations, Automated Data Processing Equipment (ADPE), technical control and network/system administration for all Title 10 communications systems within the organization.
• UsedITILv3 principles to reduce service backlog from two weeks to less than 24-hours in three months.
• Assigned to work directly for the CEO for over two months; was directly responsible for his personal communication capabilities with a 99.9% reliability rate.
• As the incident response manager, allocated resources during an information compromise involving over 300 users and devices. Led the team to restore the headquarters to full operational capability in under 96 hours.
• Planned by developing Southeast Asia quality communication systems that include Area Distribution Nodes, cabling infrastructure, server virtualization solutions, and LAN/WAN upgrades that resulted in a 1000% increase in available bandwidth on US and coalition networks.
• Responded to over 4362 customer service requests and consistently improved all cabling infrastructure, server maintenance, customer service, and information assurance processes.
• Recommended architectural improvements, design solutions and integration solutions.
• Developed and implemented complex Internet and Intranet applications on multiple platforms.
• Coordinated with systems partners to finalize designs and confirm requirements.
• Ensured network, system and dataavailabilityand integrity through preventative maintenance and upgrades.
• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
• Built application platform foundation to support migration from client-server product lines to enterprise architectures and services.
• Designed strategic plan for component development practices to support future projects.
• Consistently met deadlines and requirements for all production work orders.
• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
• Trained junior members of IT team regarding network security and troubleshooting of data circuits.
• Advocated for end-users to perform testing and problem analysis for the server, desktop and IT infrastructure work.
• Managed firewall, network monitoring, and server monitoring both on- and off-site.
• Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
• Provided methodologies for object-oriented software development and efficient database design.
• Developed data architecture design to enable analysts to perform targeted customer analysis.
• Designed and implemented new server standards for core business services.
• Advanced Signal Officer Leadership School (Fort Gordon, GA)

Confidential

Responsibilities:

• Responsibilities included network quality control officer, user relations, configuration management and command.
• Assigned as the Physical Security Officer, Supply Control Officer, Maintenance Officer, Public Affairs Office, and Communications Officer.
• Developed and implemented programs for improvement and conducted inspections to ensure all departments ran smoothly.
• Improved organizational readiness of the organization by earning seven Excellent and three Exemplary ratings in 10 critical areas during the DoD Inspection and Evaluation Program.