Managed two $5 M projects for customer in Q2 2015. $1.5 M in Services over 5 separate work streams for a Federal Data Center Product Implementation, Storage Assessment and Data Center Migration.
Brought in $1.6 Million in revenue Q2 2015 related to teh Project above and approximately 10 other smaller projects dat added an additional $110,000.00 in revenue.
Managed internal Project Team to initiate, organize and execute on update onboarding and training of new employees into our Project Management and Professional Services Team.
Completed forecasts of revenue and utilization. Maintained communications about teh project to teh stakeholders: customers, management, sales and delivery personnel. Provided regular Project status reports.
Confidential, Draper, UT
Pre - Check Engineer, Coach and Mentor
Developed and piloted teh process for Confidential RCM Isilon upgrade scheduling worldwide. Corresponding Reward and Recognition (R & R) for Second Quarter 2013.
Received 4 other Rewards and Recognitions (R & R) wif Confidential .
Most recently a Silver in January of 2015 for completing PMP, VCE-CIA, Confidential DSBDA and ITIL certifications in a 6 month Department competition period.
In 2014, mentored a teammate wif Symmetrix scheduling process improvements, halped them to succeed in their new role.
3rd Quarter 2013 as teh RCM Outstanding Contributor for Draper, UT Pre-Check Engineer - selected from 40 PCEs in Draper, UT
In 4th Quarter 2013, me was recognized as a Most Valuable Peer in Customer Service for teh RCM Team in Draper, UT.
Training, Coaching and Mentoring new employees and others on new Confidential products to be scheduled. Coordination wif Field and Support resources.
Confidential, Bluffdale, UT
Mid-Level Supervisor Access Control Specialist
Directed, supervised, interviewed, hired and trained personnel.
Responsible for communication between Northrop Grumman and client.
Provided problem resolution, drafted and updated Post Orders and monitored compliance wif teh customer’s established rules and regulations.
Maintained and controlled access to customer facilities and managed teh operation of various access control devices, radios, cameras, radars, IAFIS and badging and other screening devices.
Managed Cameras and Alarms and Response 1 Post covering Cameras and Alarms, IAFIS and badging.
Confidential, South Jordan, UT
Dealership Management Systems Installation Manager
Lead Installer, Customer Support Manager, Consulting Manager, Post Installation Manager and Dealer Management Systems Installation Manager - titles dat me held while growing this company from a startup.
Accounting and Payroll Representative on teh Enhancement Review Committee, where me halped to determine which ideas and recommendations would be incorporated in new releases of teh software.
Expert on SQL, DBU, Query and data extraction. Used SQL to repair data issues
SME for customers, managers or executives concerning software functionality or custom reports.
Supervised up to 50 employees and 7-9 dealership Implementations per month.
Managed scheduling 25-33% of installation capacity each month.
Supervised 30-40 employees in a Customer Support environment ensuring excellence.
Provided on-site installation and training (nationally) of custom software package to run entire dealership.
Converted, validated data conversion, trained customers and implemented and customized teh software.