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Scrum Master Resume

Woonsocket, RI


  • Excellent communication skills.
  • Adaptability to business needs
  • Work closely wif Team to produce meaningful results
  • Building TEMPEffective Relationships
  • Kali Linux (Basics)
  • Facilitates the team's progress toward team goals
  • Leads team efforts in relentless improvement
  • Basic Identity and Access Management noledge
  • Basic Knowledge on Configuration
  • Ability to work wifin time - box
  • Endpoint Security


Confidential, Woonsocket, RI

Scrum Master


  • Facilitating daily scrum, sprint planning, spring demo, and retrospective meetings.
  • Ability to forecast the number of deliverables my team can complete in any given sprint cycle.
  • Facilitated multiple scrum teams both co-located and distributed.
  • Coordinated and participated in weekly estimation meetings to provide high-level estimates (story points for backlog items.
  • Determined the teams' capacity (velocity) from past data.
  • Teamed up wif product owner to prioritize user stories.
  • Assisted the team in successfully completing task on-time while resolving any impediments encountered by them.
  • Monitored the progress of projects and released the information to stake holders.
  • Used the burn down/burn-up chart to monitor the teams' work.
  • Active participation in discovery sessions, prototyping, documents-reviews, plan setup, plan Configuration wif clients.
  • Established a more trusted and collaborative team environment where my team can bring up problems wifout fear of being blamed or judged.
  • Assisted in configuration of security tools and guide team on best security practices.
  • Championed and responsible for enforcing the Rules of Scrum and ensure correct understanding and TEMPeffective adoption of Agile Manifesto and Agile Principles.
  • Help scrum team members and stakeholders identify and change unhalpful interactions dat are preventing the value delivery.

Confidential, Worcester, MA

Help Desk Technician


  • Provide service on technical halp tickets submitted via phone, email, and walk-ups.
  • Independently investigate and implement solutions to technical issues.
  • Offer IT support for operating systems, productivity software, and a variety of other applications used internally.
  • Addressed all security issues.
  • Provided security recommendations to customers


Project Coordinator


  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
  • Planned and arranged meetings wif external organizations and individuals, enabling all parties to meet and discuss project progress.
  • Manage the set-up and day-to-day running of the project, including recruiting, hiring, managing, and training local staff, liaising wif agencies, INGOs and local leadership structures.
  • Manage the project administration, HR, contracts, and finance.
  • Launched and manage a front-line SMS system to ensure the program acts as a platform for voices to be shared from both the community and the service providers.
  • Explore new ways of engaging wif communities and channeling their feedback to humanitarian service provider.
  • Managed and drove research activities (including daily tally sheets, surveys, focus group discussions, e.c.t) to learn and build the program.
  • Ensured all deliverables are met on time

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