Scrum Master Resume Woonsocket, RI - Hire IT People

CORE COMPETENCIES:

PROFESSIONAL EXPERIENCE:

Confidential, Woonsocket, RI

Scrum Master

Responsibilities:

Facilitating daily scrum, sprint planning, spring demo, and retrospective meetings.
Ability to forecast the number of deliverables my team can complete in any given sprint cycle.
Facilitated multiple scrum teams both co-located and distributed.
Coordinated and participated in weekly estimation meetings to provide high-level estimates (story points for backlog items.
Determined the teams' capacity (velocity) from past data.
Teamed up wif product owner to prioritize user stories.
Assisted the team in successfully completing task on-time while resolving any impediments encountered by them.
Monitored the progress of projects and released the information to stake holders.
Used the burn down/burn-up chart to monitor the teams' work.
Active participation in discovery sessions, prototyping, documents-reviews, plan setup, plan Configuration wif clients.
Established a more trusted and collaborative team environment where my team can bring up problems wifout fear of being blamed or judged.
Assisted in configuration of security tools and guide team on best security practices.
Championed and responsible for enforcing the Rules of Scrum and ensure correct understanding and TEMPeffective adoption of Agile Manifesto and Agile Principles.
Help scrum team members and stakeholders identify and change unhalpful interactions dat are preventing the value delivery.

Confidential, Worcester, MA

Help Desk Technician

Responsibilities:

Provide service on technical halp tickets submitted via phone, email, and walk-ups.
Independently investigate and implement solutions to technical issues.
Offer IT support for operating systems, productivity software, and a variety of other applications used internally.
Addressed all security issues.
Provided security recommendations to customers

Confidential

Project Coordinator

Responsibilities:

Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
Planned and arranged meetings wif external organizations and individuals, enabling all parties to meet and discuss project progress.
Manage the set-up and day-to-day running of the project, including recruiting, hiring, managing, and training local staff, liaising wif agencies, INGOs and local leadership structures.
Manage the project administration, HR, contracts, and finance.
Launched and manage a front-line SMS system to ensure the program acts as a platform for voices to be shared from both the community and the service providers.
Explore new ways of engaging wif communities and channeling their feedback to humanitarian service provider.
Managed and drove research activities (including daily tally sheets, surveys, focus group discussions, e.c.t) to learn and build the program.
Ensured all deliverables are met on time