PROFILE SUMMARY:

• Result - driven professional with a verifiable track record of 20+Years of experience in IT; Possess an integrated set of competencies in managing IT Transformation, Strategy, Business Process Automation & complete IT Projects (Software ) & IT Infrastructure (Hardware ) Management for achieving goals & steering growth initiatives
• Goal driven, tenacious management professional showcasing award winning record in highly competitive industries across the globe
• Capability to formulate and implement tactical initiatives to achieve corporate strategic goals. Proficient in monitoring the performance of employees to ensure efficiency in operations and meeting of KRA’s & providing training to increase efficiency
• Expert in Business Process Automation, IT Projects & Infrastructure
• Competency in E.R.P/Retail POS solution such as Microsoft Dynamics -Navision/Axapta, LSRetail Solution, BaaNIVc4-InforLN (Finance,Distribution,Process,Service&Maintenance),SAP(MM,SD), Oracle
• Delivered projects across various domains including Manufacturing/Process Industries, Logistics, Retail Co., Fast Food Chain (QSR), Pharma, Automobile, Trading, (Delivered Under Indo Software client list )
• Evolved & enhanced Business Processes that helped to maximize the investment in systems, generated significant impact on productivity and fostered a distinctive process culture in the organization
• Expertise in turning around business and enhancing the value of operating business units through process improvements focused on best practice identification and implementation
• Motivate, mentor and lead talented professionals. Live the culture and lead by example

CORE COMPETENCIES:

Digital Transformation, ERP Implementation & Retail Automation, IT Software Projects & Infrastructure Management, IT Operations

IT Strategy & Technology Roadmap

Operations Excellence

Disaster Recovery and Business Continuity Plan

Program Management

IT Audits & Compliance

Business Process Automation

Profit Centre Operation

Thought Leadership

TECHNICAL SKILLS:

Operating Systems: Windows, DOS, Unix

Network OS: Win.XP-Win.10, Windows Server 2008 r2 to 2012 r2

Packages: MS Office suite, office 365

Programming Languages: C, C++, Visual Basic, D2k, Word Processors

Spread Sheets: Lotus123 & Microsoft Excel

DBMS: dBase III +, FoxBASE+, FoxPro

RDBMS: Oracle 8.0, 9i-11g, SQL 2008 R2 - 2012

ERP Application: Infor LN( All Modules), SAP(MM,SD), Microsoft Dynamics-NAV, AX, Dynamics 365,Oracle

WORK EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Handling Client Business requirement, Process study, Gap Analysis for sales and Distribution (SD ) part, Project updates and Meeting with Management to know their requirements, Finalizing client Technical hardware requirement for SAP Installation, Customize Report Generation as per client requirement with the help of Technical & functional consultants, User Training, Managing Team of 4 Consultants which includes Finance, MM, Basis and ABAP .
• Implemented SAP ERP Financial, MM and SD modules for AMIRA Germany office in year 2015-16 as a Project Head
• Directing IT Infrastructure(LAN/WAN/VPN, IBM & HP Servers, Firewalls and Software Applications Delivery across multiple geographical locations
• Heading a team of 20 members & supervising overall IT strategy, project/program, IT infrastructure, customer-IT relationships, vendor management, network connectivity & Cyber security, IT Audits & compliance
• Implementing ERP system (Infor-LN/Microsoft Dynamics/SAP/Oracle) across locations & business units
• Creating IT roadmap for resources/infrastructure for developing an alignment between business / technology plans & strategic initiatives at the top level
• Proposing budgets for programs/projects & presided over IT infrastructure related projects
• Coordinating with vendors to manage projects with the business units and other IT departments
• Ensuring SLA adherence, establishing a 24X7 handover mechanism, mandatory escalation metric and delivery support based on ITIL & CMMI methodologies
• Executing an enterprise-wide DR and business continuity plan; assessing and suggesting recommendations for re-engineering
• Created a culture of innovation and continuous process improvement, drove expanded system capability and leading-edge solutions development
• Delivering effective corporate, information security & business continuity programs mapped to global compliance standards
• Imparting trainings to end-users on various modules of the deployed ERP
• Identifying the manpower needs of the department & involved with employee lifecycle, right from hiring, training/development to performance management & appraisal
• Area covered other than Software and IT Infrastructure - IT Hardware purchases & negotiation with IT Vendors, CCTV Installation, Biometrics Access Control, Fire Alarm System, Security Doors and Central Monitoring System of all installed devices.
• Area covered as part of IT Infrastructure Project - LAN, WAN, VPN, CISCO, Fortinet Firewall Security & Switches, IBM Servers, CCTV Installation, Biometrics Access Control, Fire Alarm System, Security Doors and Central Monitoring System of all installed devices.

Tools: & Technologies Used:

Application: Microsoft Dynamics NAV 2009 R2 integrated with Microsoft LS Retail POS Solution

Database: SQL 2008 R2

OS: Windows Server 2008; Client OS - Windows 7