IT Strategy Consultant Resume Phoenix, AZ - Hire IT People

SUMMARY:

I am a strategic planner with a love for technology infrastructure, operations and people - focused leadership. Having worked in both public and private sectors and in such industries as payment processing, insurance, banking, recruiting, medical licensing, background screening and legal
I have deep, wide-ranging knowledge and experience leading key infrastructure operations for a diverse portfolio of clients.
Infrastructure and Operations Management · Project Management · Program Management · Resource Management · Change Management · Governance
Risk Management · People Management · High-Performance-Teams Builder · Metric-Driven Continuous Improvement · Mergers and Acquisitions · Cloud and Emerging Technologies

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

IT Strategy Consultant

Responsibilities:

Methodically diagnosed IT resources and developed a turnaround strategy including a reorganization of staff and establishing service provider relationships.
Formulated a cloud strategy and spearheaded the effort to migrate the agency infrastructure to the cloud.
Mentored a new manager to create coalitions with adjacent groups and invest in relationship capital with direct reports in order to achieve a technological shift to cloud technology.

Confidential, Phoenix, AZ

Systems Manager

Responsibilities:

Coordinated pre-acquisition technology initiatives focusing on infrastructure systems clean-up, cloud migration and end-user computing migrations.
Oversaw interim management of Help Desk and infrastructure operations for the business and its call centers including managing a small team of administrators and engineers.
Formulated and executed day-1 through 100 merger integration activities with the incumbent technology staff focusing on infrastructure and cloud technologies.

Confidential, Scottsdale, AZ

Senior Infrastructure Engineer and Project Manager

Responsibilities:

Planned and oversaw multiple infrastructure projects including a messaging migration, d Confidential center relocation, vdi migration, private IP reallocation, and office relocation.
Coordinated daily IT operations support for Help Desk and infrastructure areas.

Confidential, Tempe, AZ

Manager of Information Technology

Responsibilities:

Overhauled the IT department to realign as a services organization and make service delivery a priority.
Partnered with managed service providers to provide remote Help Desk support, print management and security event monitoring and response.
Implemented a services based program built on ITSM best practices including change management and a service c Confidential log.
Guided a geographically dispersed team of infrastructure engineers and help desk administrators.

Confidential, Tempe, AZ

Network and Security Infrastructure Manager

Responsibilities:

Directed engineering and operations teams for network and security located throughout the US and India.
Orchestrated twelve bolt-on acquisition integrations over a three year period.
Coordinated over four thousand customer Frame Relay to MPLS conversions.
Converted eight different credit card processing environments to hot/hot business continuity configurations.