SUMMARY

• More than 5+ years of experience as a Scrum Master and overall, 10+ years of Experience in IT.
• Proficiently organized and facilitated daily scrum, sprint reviews, retrospectives, sprint and release planning.
• Expert in waterfall project management methodologies and good exposure to Agile project management methodologies. Have performed role of Scrum Master for several projects, very good Knowledge of SAFe.
• Continuous Development, Deployment, Testing, Integration and monitoring knowledge.
• Very strong communication, Customer interaction and management Skills. Ability to resolve customer issues very quickly and accurately and has earned good reputation with customers.
• Highly motivated professional with experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment.
• Excellent Client relationship management, analytical, problem solving, written and oral communication, and presentation skills.
• Ability to work independently or in a team/cross - functional teams, manage and prioritize multiple projects, quick learner.
• Experience in assisting the Development team during construction periods and assisting the QA team in test case design and performing User Acceptance Testing and provide presentations to the business team.
• Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.
• Training clients/customers to use new or enhanced software.
• Support and analyze Production issues.

TECHNICAL SKILLS

Methodologies: Safe, Agile -Scrum, Kanban,, Waterfall

Requirement Management Tools: IBM RTC, Rally, JIRA, IBM Rational Requisite Pro, Confluence, SharePoint

Microsoft office Suite: Word, Excel, PowerPoint, Outlook, Project

Database: SQL, Oracle

Team Skills: Scrum Master, Coordinating, Facilitating, Project Tracking, Summarizing and Reporting

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Scrum Master

Responsibilities:

• Facilitated Daily Scrum meetings, Sprint Planning, Sprint Review, and Sprint Retrospective
• Brought management's attention to help remove shortcomings exposed by the adoption of Agile Scrum.
• Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog
• Interacted with Business Analysts, Product Owner, Development team and other stakeholders to define the scope and set the expectations.
• Worked closely with the Release Train Engineer for the ART in coordinating dependencies between various scrum teams
• Helped the team in deciding the sprint backlog for every sprint.
• Helped the team to write and split User stories, breakdown Epics.
• Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created Scrum and Kanban boards, status reports and burn down charts.
• Confluence was used to maintain project documents such as project plans, project scope, and status reports and to assign tasks.
• Tracked team progress by creating sprint burndown charts and Release burndown charts
• Perform sprint retrospectives to capture lessons learned and what can be improved in next sprint.
• Mitigated impediments during the sprint in terms of issues and risks.

Environment: Agile, SAFe, Scrum, Waterfall, SQL, UML, Lucid Chart, Java, Kanban, Jira, MS Office, MS Visio, HTML.

Confidential, Tampa, FL

Scrum Master

Responsibilities:

• Facilitated and time-boxed Scrum ceremonies such as Sprint planning, daily scrum, Sprint review, Sprint retrospective and backlog refinement meeting.
• Educated and reinforced both offshore and onshore teams in Agile and Scrum methodology. Facilitated cross-team coordination and collaboration.
• Ensured cross-functional coordination between product owners, analysts, developers and QA occurred early and often, and removed barriers and blockers for the team
• Helped the product owner in writing user-stories that meet the INVEST criteria and in prioritizing the product backlog using MOSCOW technique.
• Improved team velocity by incorporating capacity planning into sprint planning sessions. Estimated the stories using the Planning poker technique.
• Helped the team understand SMART tasks and helped them in task breakdown for user-stories in sprints.
• Facilitated and time-boxed the daily standup meeting with both offshore and on-shore resources.
• Engaging with other Scrum Masters to increase the effectiveness of the of Scrum framework in the organization
• Created use cases specifications, use case diagrams, swim lane diagrams to define the workflow and segregate high-level and low-level requirements using MS Visio.
• Wrote Defect Report, Test Plan and Test Execution Report
• Responsible for gap analysis, mapping, implementation and testing.
• Create UAT Plan and UAT cases covering different business, functional and non-functional test scenarios and creation of expected test results

Environment: Agile-Scrum, MS Visio, MS Project, MS office, SharePoint XML, MS SQL server, Visual studio 2013, JIRA, MS Office Suite (MS word, MS Excel, PowerPoint).

Confidential, Jackson, MS

Scrum Master

Responsibilities:

• Responsible for championing the Agile Process and Roles throughout the firm
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Coached team members on Agile principles and providing general guidance on the methodology
• Improve internal and external communication, provide transparency and disseminate information
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Schedule backlog grooming meetings to refine product backlog items.
• Organize sprint retrospective meetings to gather team’s reflection on the process. Identify actions and next steps to improve the future sprints.
• Organized and planned the sprint release cycles with release managers.
• Kept the team focused on the sprint priorities, business values and protecting team from over committing.
• Frequent follow ups and reminders to team on updating rally tasks on daily basis for more accurate reporting.
• Worked with product owners during sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.

Environment: Scrum, MS project, Confluence, Jira, PeopleSoft, MS office Tools (Word, Excel, PowerPoint, and Visio)

Confidential

Senior Instructional Designer

Responsibilities:

• Design curricula for face-to-face and virtual learning sessions using creative, innovative, and evidence-based approaches; develop storyboards for e-learning and videos.
• Oversee and guide virtual learning activities, including e-learning courses, videos, animations.
• Respond to on-demand requests that focus on curriculum development.

Confidential

Associate- Projects

Responsibilities:

• Analyze the requirements for the various roles, design and develop learning assets to be included in a training program.
• Provide clear design guidance to the team based on design documents.
• Manage development programs and content for delivery across multiple platforms, including classroom training, e-Learning, blended learning.
• Review storyboards for instructional design, writing style, and interactivities planned within the training.
• Ensure overall integrity of the design and content.
• Final Delivery coordination and project closure.

Confidential

Instructional Designer

Responsibilities:

• Worked closely with engineering SMEs to develop training programs.
• Responsible for the design, development, and maintenance of the training materials.
• Developed and deployed critical eLearning modules in tight delivery deadlines.
• Review of alpha and beta version of the learning assets.
• Liaising with client and onsite coordinator for timely delivery and quality of the project.