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Technical Program Manager Resume

New York, NY

SUMMARY:

Results - oriented, empathetic technology leader with extensive experience leading multiple teams through every stage of the software development lifecycle. Adept pace-setter able to maximize available means in various technology environments and ensure teams achieve all product and project goals. Strong cultural sensitivity and an ability to influence and build rapport with a diverse workforce in multicultural settings.I am seeking a technical program manager role to leverage my experience in software engineering, leadership, and delivery management.

SKILLS:

Leadership Skills: Application Delivery Project/Program Management Resource Planning Agile/Scrum/SAFe Information Security Project Estimation Budgeting Performance Tracking Cost - Benefit Analysis Client Relationship Management Conflict Management

Technical Competencies: Software Engineering Product and Platform Engineering Java/J2EE Full-stack Development Database Design and Management Test Automation TDD/BDD Microservices Cloud-native applications AWS DevOps SOA/SOAP/REST Data Warehousing BI Tools

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Technical Program Manager

Responsibilities:

  • Lead all activities from discovery to release.
  • Produce solution architecture using a hands-on leadership style.
  • Provide oversight, monitor project cost, and ensure the process conforms to the company guidelines.
  • Lead architects, developers, testers, and other technical and non-technical team members.
  • Drove the MVP delivery for building a PBM platform with Confidential.
  • This new product utilizes microservices and cloud platforms, and it helps the company generate $10MM annually.
  • Managed the delivery of DevOps transformation to in corporate build and deployment tools, Unit Testing, BDD/TDD, code scanning, containerization, container scanners, infrastructure as code, and blue/green deployments.
  • This approach reduced the deployment time by 60%.
  • Delivered “PBM data warehousing project,” a warehouse built using AWS technologies.
  • The technologies and tools helped Confidential build BI reports to visualize data, understand trends, and make data-driven decisions.
  • Migrated data analysis process into AWS cloud by using cloud BI tools such as Amazon QuickSight and RedShift. This helped the PBM organization of Confidential to have a unified space for data collection and analysis.
  • Managed Watson chatbots integration with Salesforce and portal applications to improve customer and provider communication.

Tech Stack: AWS, Aurora, Redshift, QuickSight, Java, Spring, JIRA, Confluence, Oracle, Drools, Apigee, Angular, Kafka, Redis, Bitbucket, Bamboo, Datical, Junit, Jasmine, Karma, SonarQube, Veracode, Docker, Docker Registry, Kubernetes, Terraform, Cucumber, Selenium, ELK Stack, CloudWatch, Prometheus, Grafana, Talend.

Confidential, Charlotte, NC

Sr. Technology Delivery Manager

Responsibilities:

  • Responsible for working with the stakeholders to understand their business goals and providing leadership to the technical team to build technology products to realize the business objectives.
  • Led a project to redesign and rewrite Confidential ’s internal portals by breaking down SOAP services into microservices and integrating the portals with surrounding digital ecosystems. This project improved the scalability and fault tolerance of the internal portals.
  • Managed the delivery of chatbot integration with portal applications for a large bank. This project enhanced the capabilities of a lending organization to communicate with its clients and internal stakeholders.

Tech Stack: Java/J2EE, Spring, C#, Angular, MS Cognitive Services (Vision, Speech, and Language APIs), MS Cognitive Services Search, IBM Watson, Salesforce, MuleSoft, Tableau, Informatica, Azure, GCP, Microstrategy.

Confidential, Fort Washington, PA

Technical Program Manager/Director

Responsibilities:

  • Project leader responsible for managing the projects in the newly formed digital organization.
  • Managed and maintained project matrices/dashboards and communications.
  • Regularly interacted with senior IT and business leaders.
  • Ensured all deliverables aligned with defined business cases and met or exceeded clients’ expectations.
  • Confirmed appropriate documentation is done in all stages.
  • Managed geographically distributed cross-functional teams in all stages of the SDLC for multiple projects.
  • Responsibilities include budgeting, planning, and vendor management.
  • Built data warehouses on AWS cloud for the digital organization by working with vendors and internal clients, building processes to get the data from various sources, and organizing data in a consumable fashion.
  • Led the migration of all digital assets to AWS cloud, which reduced the overall cost of infrastructure by 30%.
  • Managed a project to rewrite the monolithic ‘Enterprise Data Services’ into microservices using Java/Spring Boot.
  • This approach enhanced scalability and fault tolerance and improved the stability of the digital ecosystem by over 40%.

Tech Stack: Java/J2EE, Spring, C#, ReactJS, AWS, Azure, QuickSight, Redshift, Aurora, Sagemaker, S3 Data Lake, Talend, Oracle, SQL Server, PostgreSQL, DynamoDB, Cordova, RabbitMQ, Ansible, Maven, Jenkins, JIRA, Elasticsearch, IBM App Scan, SonarQube, Tableau, Junit, Cucumber, Selenium, Redis.

Confidential, Philadelphia, PA

Tech. Delivery Leader, Web Development and Data Engineering

Responsibilities:

  • Responsible for project/program deliveries in the Digital organization, handling web, mobile, and reporting teams.
  • Collaborated with business and IT leaders and influenced enterprise/solution architects by working with them on technology selections and design discussions.
  • Ensured the processes remained within budget and delivered in time.
  • Regularly interacted with business leaders and communicated the progress of deliverables.
  • Managed the delivery of “Plan Service Application,” an application that has decreased new client onboarding time by 80% and saves over $1M annually.
  • Managed data warehousing projects that enabled analysis and reporting of Retirement Planning Services’ $55 billion assets under management.
  • Managed and delivered the RPS reporting projects for the board of directors and customers.
  • Ran “Agent Compensation Engine” project. This project was for building a web-based platform that has reduced the dependency on several vendor solutions.
  • Managed the buildout of “Plan Health Application,” a consolidation of retirement plans into a simple, easily accessible dashboard, which has led to increased market competitiveness.
  • Led the program for two large-scale projects, “Director 2.0” and “Contract Phase,” generating $1B annually in revenue.
  • Spearheaded the buildout of Lincoln’s mobile applications, which has improved customer satisfaction and market competitiveness.

Tech Stack: AWS, Java/J2EE, Spring, C#, Angular, IBM Watson, Salesforce, MuleSoft, Tableau, Informatica, Azure, GCP, Microstrategy, Ant, Maven, Confluence, JIRA, Microstrategy, R, SAP BI, Jenkins, Kerberos/Spnego, WebSphere, JBoss, Jenkins, Cruise Control.

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