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Project Manager Resume


  • Results - driven Project and Program manager with 10 years’ experience spearheading complex projects
  • Full-life-cycle implementations with ability to keep projects on time and on budget.
  • Demonstrated ability to produce lucrative results while complying with project success criteria.
  • Delivery of projects from concept to completion (initiation to delivery)
  • Troubleshooter with a talent for identifying systemic inefficiencies and eliminating them.
  • Focused on leading practices, change management and customer return on investment (ROI)
  • Negotiated contracts with customers and vendors to support financial prosperity
  • Industry Expertise: Telecommunications - Wireless (International & Domestic), Behavioral Healthcare Construction, Management Consulting, Insurance


Full Life Cycle Project Management

Project Tracking and Analysis

PMP Methodology

Stakeholder Communication

P & L, Budgeting, Cost Reduction

Business Process Optimization

Customer Acquisition

Inside Sales & Marketing

Customer/Vendor Management

Team Training

Best Practices Identification

Metrics & Reporting

Social Media

MS Office & Project

Data Management

Electronic Health Records

Long Term Evolution

Cloud Applications



Project Manager


  • Positioned within the NE Region relocation team of the rooftop to rooftop program (RT2RT) to successfully deliver a transformational telecommunication project nationwide.
  • Lead/participated in cross functional teams, providing project management expertise to organize/lead projects.
  • Provided nationwide trainings for multi-level managers.
  • Improved workflows thereby decreasing rework, lag time, and resource dollars.
  • Improved productivity of project staff via distribution of effective research and negotiation strategies.


Project Manager


  • Led project teams of cross-functional employees in the execution of diverse projects.
  • Determined metrics and drove all team members to exceed all measures.
  • Coordinated process and policy improvements.
  • Developed and provided oversite for Document Control, Forms Creation, Training, and Data Management.
  • Improved terms for Sprint/ Confidential leases including 20-30% reduction in rent.
  • Increased team member productivity via new PMIS, training, and effective leadership.

Confidential, Louisville, KY.

Project Manager


  • Managed key project details and plan implementation for multiple projects while meeting or exceeding time and budgetary constraints.
  • Oversaw and coordinated all project phases, including construction management and site acquisition.
  • Developed and communicated processes, tracking, and quality control triggers to maximize productivity
  • Improved all scorecard metrics over six months.
  • Gained additional projects based on early completion of original sites.


Project Manager and Consultant


  • Strategically led teams of cross-functional employees in the execution of diverse projects for turnkey vendors, general contractors, site acquisition firms and technical staffing firms.
  • Cut costs/ streamlined processes through process realignment, functional mergers, and personnel training.
  • Delivered projects on or before the deadline and under or within budgetary requirements.
  • Prevented potential costs by ensuring project compliance with all standards.


Program & Credentialing Manager


  • Leveraged strategically built relationships within governmental, private, public, and healthcare organizations to attain financial and operational goals.
  • Aggressively pursued the most skilled candidates to achieve full workforce equilibrium.
  • Reduced turnover and improved employee satisfaction.

Confidential, Atlanta, GA

Marketing Manager


  • Increased business volume through marketing programs and the creation and/or optimization, implementation of social media, website, and other tools to highlight the many features and benefits of the company.
  • Increased sales by launching a market awareness campaign to build a contemporary image.
  • Managed licensing process for all agents.
  • Led a branding Initiative including company website, marketing materials, and email templates.
  • Agency Licensing Restructuring including switch to electronic vs. paper filing.
  • Social Media Marketing introduction and Build-Out

Confidential, Westland, MI

Quality Management Analyst


  • Accountable for the quality and safety results and improvements for 9 behavioral healthcare clinics with 20+ levels of care and over 40,000 patients.
  • Developed and Reported on Infection Control, Antibiotics Administration, Fire and Emergency Preparedness, Environmental Safety, Variance Reports, Patient Expirations, Areas for Improvement, Perception of Care, Joint Commission Audits, etc.
  • Cut costs and streamlined processes through training, management, and implementation of an Electronic Health Records (EHR). Managed 4 employees within special projects.
  • Transfer of all paper to electronic records. Build-out of new electronic system.
  • Distribution and Data Analysis for all patient populations.
  • Joint Commission Audit Preparations for entire organization

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