SUMMARY

• Impactful and highly innovative IT professional, skilled in teh strategic development of teh projects’ procedures from initiation and planning; to execution, regulation, and closure.
• Accountable for teh guidance of teh project team's operations towards achieving all teh agreed upon goals wifin a set scope, time, quality, and budget guidelines.

TECHNICAL SKILLS

Project Coordination/Management: scheduling; project work/resource plans; meeting minutes/agendas; dashboard creation; action item follow - up; JIRA; Confluence; Asana; Project Portfolio Management (Eclipse); risk/issue identification and tracking; Agile trained.

Technical Support: infrastructure; software; applications; service desk (ServiceNow & Cherwell); Mac OS; Windows OS; training

Software: Microsoft Word, Excel (pivot tables, vLookup), Outlook, PowerPoint, Access, Publisher, Visio, Project, OneNote, Teams/SharePoint; Power Apps; Flow Symphony; Tableau; Adobe Acrobat Pro; Mode (SQL)

Applicant Tracking Systems: TKO, JobDiva, Greenhouse

PROFESSIONAL EXPERIENCE

Confidential - New York

Project Manager

Responsibilities:

• Manage and facilitate collaboration across all (6) departments
• Act as a liaison wif internal team members, as well as, across external teams to set expectations, define dependencies and coordinate deliverables
• Develop and establish operational best practices
• Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures
• Use SQL to run data analytics to present wif respective team members weekly
• Create statistically significant reports to compare wif each department’s OKRs
• Facilitate weekly SCRUM meetings wif Fraud/Safety team and Data Analyst team
• Monitor advertisement performance data to create trends
• Monitor day-to-day activities of teh entire project team and ensure work is progressing as planned
• TEMPEffectively and efficiently plan and prioritize deliverables and resources across projects based on scope of work and project goals
• Consistently manage stakeholder expectations, ensure delivery of teh highest quality service, and solicit and act on stakeholders’ feedback
• Actively monitor project scope and health to identify, track, and communicate potential risks and issues to project delivery
• Create job descriptions for company expansion and apply Lominger Competencies
• Present work to stakeholders; participate in new business presentation opportunities

Confidential - New York

Information Security Project Coordinator

Responsibilities:

• Maintained and monitored project plans, project schedules, work hours, budgets, and expenditures
• Managed vendor onboarding and processed invoices
• Assisted Information Security Risk Manager in teh development of teh Stadium Risk Assessment program
• Maintained RAID log, vendor risk assessment metrics, and CISO weekly reports
• Organized, attended, and participated in stakeholder meetings
• Captured key project elements, keeping concise and clear records, and followed up on action items to ensure on-time and on-budget closure wif appropriate project team members, stakeholders, and subject matter experts
• Delivered key communications and presentations to IS Team for portfolio updates and risk awareness
• Created a project management calendar for fulfilling each goal and objective and ensured project deadlines were met
• Developed project strategies
• Ensured projects adhered to frameworks and all documentation was maintained appropriately for each project
• Assessed project risks and issues and provided solutions where applicable
• Ensured stakeholder views were managed towards teh best solution
• Chaired and facilitated project meetings and distributed minutes to all project team members

Confidential - New Jersey

Project Management Coordinator

Responsibilities:

• Collected, validated, and reconciled global application registry data daily regarding company’s mergers & acquisitions
• Distributed materials and followed up on project reports and action plans
• Developed project strategies
• Organized, attended, and participated in stakeholder meetings
• Documented and followed up on important action items and decisions from meetings
• Prepared necessary presentation materials for meetings
• Ensured action items were completed and project deadlines were met
• Chaired and facilitated meetings and distributed minutes, action items and agendas to all project team members

Confidential - New York

IT Operations Analyst/Project Management Coordinator

Responsibilities:

• Initiated, planned, executed, controlled, and delivered enterprise projects as assigned while remaining on time, in scope, and wifin budget
• Provided financial insights that helped teh decision-making process, and aligned capital, operational and resource allocations wifin teh business budget
• Collected, validated, and reconciled resource plans monthly
• Provided teh CTO wif budget, resource, and project statistical analysis
• Performed operational modelling for budgeting and forecasting, planning, and monitoring, and variance analysis
• Facilitated logistical aspects of recurring managerial meetings
• Updated KPI data daily and created new KPIs as needed
• Used historical data to assist managers wif future project planning and created useful visuals for presentations
• Conducted daily standup meeting wif project team(s) and maintained Microsoft Teams repository for over 10 projects
• Provided analysis of incident and service request tickets wifin Cherwell
• Completed monthly audit of internal teams’ compliance wif timesheets, resource management, outage logging and project activity
• Miscellaneous ad-hoc tasks, including creating teh balanced scorecard for each team (12) wifin Technology Services

Confidential - New York

IT Project Coordinator

Responsibilities:

• Piloted hardware refresh project for teh US and London
• Documented and consolidated technology project plans
• Scheduled, tracked, and facilitated users and TSAs in teh US and London
• Collected, validated, and compiled information and materials for Refresh project
• Surveyed and tracked users’ feedback on Refresh experience weekly and provided insight for process improvements
• Coordinated logistical aspects of recurring survey trends
• Conducted SCRUM meetings wif TSAs twice a week
• Assisted TSAs wif data migrations and new PC setup
• Surveyed and tracked IT users experience wif ServiceNow weekly
• Maintained teh Program SharePoint repository for Refresh project
• Responsible for Tech group meeting scheduling and meeting minutes
• Created and tracked ServiceNow tickets

Confidential, New Jersey

IT Project Coordinator

Responsibilities:

• Created and maintained teh main onboarding hub using Confluence which is used by all new hires and managers in teh US and India
• Provided analysis of project budgets and resource allocations
• Scheduled, coordinated, and facilitated project meetings, video conferences, appointments, conference rooms and interviews
• Researched, trialed, and created presentations/reports on new business software to assist in selection of SaaS solutions in alignment wif business needs
• Created new and updated existing organizational charts using Excel and/or PowerPoint
• Executed queries and ran reports to meet ad-hoc and standard data requests
• Collected, validated, and compiled information and materials for reports, budgets, and projects
• Created detailed meeting minutes, action items and agendas
• Distributed materials and follow up on project reports and action plans
• Coordinated logistical aspects of recurring meetings
• Created/edited Word documents, Excel projects, public/private Confluence pages and PowerPoints for Project Managers and Managing Director

Confidential - New York

HR Project Coordinator/Analyst

Responsibilities:

• Utilized MS Project to outline project plans
• Worked wif teh Managers of teh IT Division to prepare project timelines; on-boarding; off-boarding and follow-up
• Coordinated wif Recruiters daily to manage open houses and project logistics
• Researched, presented, and troubleshot assigned data
• Collected, validated, and compiled information and materials for reports, budgets, and projects
• Created and edited Word documents, Excel projects and PowerPoint presentations for Recruiters, Office Manager, and teh COO
• Acted as point person and trainer for all technology related support and teh set-up of new hires (infrastructure, software, hardware, applications)
• Scheduled and coordinated appointments, conference rooms and interviews
• Managed and updated company website and social media (Facebook/Twitter)
• Managed project plans around Applicant Tracking Systems (ATS) and optimizing database
• Responsible for ensuring I-9 & W-4 compliance; E-Verifying and performed background checks on new hires