SUMMARY

• Overall 18 years of diverse experience in Information Technology majorly handling the role of a Scrum Master, Agile Delivery Lead, Project/Program Manager, Release Trains and proficiency in software project management.
• Experience in driving Scrum, Scrum adoption, and successful delivery of high impact projects, delivering the value to the customers and to the team.
• Had career journey from roots of software development to project management - waterfall and then to Scrum Master.
• Handled a spectrum of responsibilities which includes preparation of User stories, facilitating Scrum teams and coaching agile teams.
• Working collaboratively with Product Owners, Developers/Data Analysts and Operational teams to achieve the project goal, faster delivery of quality products to the customer.
• Worked on projects catering to domains, which include Retail, Energy, Automotive, Investment Banking, Insurance and Manufacturing.
• Supported in adopting extreme programming (XP) methodology like TDD (Cucumber) and BDD. Transformed team to adopt DevOps from traditional software development process.
• Have working experience in DevOps Tools like SVN, Git, GitHub, Ant, Maven, Jenkins, Nexus, SonarQube, Chef, Linux, Shell Scripting, Python and Docker.
• Helping teams in getting the benefits of being agile, use of Cloud, Containers, Kubernetes, DataOps and has a passion to learn and implement new technologies.

TECHNICAL SKILLS

Project Management Framework: Waterfall, Agile, Scaled Agile (SAFe), Hybrid Agile

Project management Tools: MS Project, Share Point, JIRA, Rally, Confluence, Mural, MS 365, and GSuite

DevOps Tools (CI/CD): SVN, GIT, Maven, Jenkins, JMeter, SonarQube, Chef, Ruddick, Ansible, Concourse CI/CD

Database: SQL server, DB2, Snowflake

Big Data: Data Lake, Customer Data Platform (CDP)

CRM: Salesforce Marketing Cloud, Datorama

Scripting Language: Python, bash

Webservers: Apache 2.0, Tomcat

Cloud Technologies: AWS DevOps, Azure DevOps, Openstack

Technologies: JavaScript, Microservices, Rest API, Docker, Kubernetes (K8S) and Terraforms

PROFESSIONAL EXPERIENCE

Confidential, Mclean, VA

Agile Delivery Lead

Responsibilities:

• Responsible for providing agile delivery by building and motivating cross-functional teams to ensure deliverables are produced on time, with quality results, that in corporate stakeholder feedback.
• Facilitating all Sprint ceremonies and integrating the team to POD level
• Collaborate, influence, and negotiate with Marketing leaders, Technology teams, external vendors, and stakeholders to drive outcomes that achieve Marketing's objectives across a portfolio of projects.
• Define, sequence, schedule, and resource activities required to implement project deliverables.
• Facilitate PI planning, identify and mitigate risks, and manage dependencies.
• Assist the teams in developing integrated project plans including all interdependencies and oversee the day-to-day activities.
• Coach the team on Scrum practices and assisting in impediments resolution
• Ensure the right work is being done at the right time, predict downstream impact of how activities are sequenced, and identify when escalation is required.
• Identify, document, manage, escalate, and resolve risks, issues, and scope changes with project teams and stakeholders; ensure commitment to timelines and objectives.
• Use company standard frameworks and documentation that assist business owners and senior leaders in understanding project scope, sequencing decisions, and how project decisions impact KPIs/metrics, business cases, and goals.

Confidential - Atlanta, GA

Senior Scrum Master

Responsibilities:

• Assist Product owner to break down requirements into user stories, prioritize the product backlog, Refine requirements and user stories with the team
• Facilitate story / epic level backlog refinement and prioritization and provide monitoring and status tracking support for cross-team initiatives
• Facilitate team activities including daily stand-up meetings, grooming, sprint planning, demonstrations, release planning and team retrospectives
• Have expertise in implementing the feedback from sprint retrospective
• Have experience in working with fellow Scrum Masters for learning, sharing knowledge and spreading knowledge
• Possess an Agile mindset, bring teams to an even higher level of performance
• Co-ordinate Product Owner, Ops, Design and Tech stakeholders to identify dependencies, craft delivery strategies
• Apply facilitation and dependency management techniques to drive delivery through planning, collaboration, and coordination
• Ensure impediments are visible and tracked through to resolution, escalating when necessary.
• Leverage Productivity Tools to influence better ways to radiate team information and identify improvement opportunities
• Supports team’s automation (testing, pipelines, deployments)/DevOps journey
• Understand and coach their teams to adopt development methodologies
• Contribute to the developer experience by leveraging the latest technologies in the industry to enhance current solution patterns and define new ones
• Mentor and coach Agile Release Train on Agile/Lean/SAFe principles. Escalate impediments, manages risks, dependencies and resourcing needs.
• Facilitate Program Increment planning meetings with leadership, business stakeholders, and product management and delivery teams on the Agile Release Train(s).
• Drive relentless improvement via Inspect and Adapt workshops; assess the agility level of the ART and Solution Train and help them improve. Coached leaders/Project Managers, Teams, and Scrum Masters in Lean-Agile practices and mind-sets.
• Experience in driving Scrum, Scaling Agile, and successful delivery of high impact projects, Agile DevOps adoption for delivering the value to the customers and to the team.
• Expertise in understanding all phases of Software Development Life Cycle (SDLC) and proficient in analyzing the Business pain and assisting in Solution development.
• Creation and customization in JIRA on new/existing projects, spaces and build plans

Confidential, Mount Laurel, NJ

Project Manager/Scrum Master

Responsibilities:

• Coordinate sprints, retrospective meetings and daily stand-ups
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Address impediment on resourcing to address critical bottlenecks
• Encourage collaboration between teams and System and Solution Architects/Engineering
• Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment
• Facilitated meetings with SDs and Architects to ensure the new features are aligned with the Confidential Standards
• Part of the Team in developing Concourse CI/CD enterprise wide platform
• Managed project delivery teams from Initiation phase to Closure phase to ensure consistent, high-quality project management discipline for all technology related initiatives and endeavors.
• Coached team members on agile processes, ensured the efforts are logged in Rally, stories are tagged, and the tasks are updated properly.
• Measured the velocity of the team and ensured that the load is only 90% of the team’s velocity.
• Ensure that the delivery of products or services from the projects within a program is to the appropriate levels of quality, on time and within budget, in accordance with the program plan.
• Foster Communities of Practice and the use of engineering and Built-In Quality practices.
• Lead the team of developers and guide them to practice SAFe framework
• Work with Product Manager to prioritizes the features to be considered in the next planning cycle
• Escalate impediments, manages risks, dependencies and resourcing needs

Confidential - Minneapolis, MN

Scrum Master

Responsibilities:

• Lead the team to adopt DevOps and facilitate in applying SAFe framework
• Work with Product Manager to prioritizes the features to be considered in the next planning cycle
• Facilitate the team and Product Manager to successfully plan and execute the Program Increment (PI)
• To drive Scrum projects in ART in coordination of major feature releases and ongoing delivery of value to customers
• Facilitate and work on continuous improvement of periodic ART Reviews
• Escalate impediments, manages risks, dependencies and resourcing needs
• Mentor and coach Scrum Team on Agile/Lean/SAFe principles
• Track and communicate team velocity and other KPIs in relation to the plan and published progress reports
• Build CI/CD pipeline configurations to orchestrate provisioning and deployment of both large- and small-scale systems. Creating and maintaining the development of release branches on GIT.
• Integrated Jenkins with GIT, Maven, SonarQube, Nexus and Chef. Used JIRA to monitor the progress
• Created Build jobs to multiple projects in Jenkins. Automate infrastructure in Amazon Web Services with, Terraform Cloud Formation and Code Pipeline
• Explored and configured the Docker Containers and creating Docker files for Test environments.
• Develop continuous delivery product release Pipelines, using tools such as Chef, Jenkins and enable release and operations automation using Chef

Confidential, Dallas, TX

Scrum Master

Responsibilities:

• Support program level meetings in partnership with product management and system architect(s) to aid in the preparation, readiness and prioritization of features for future PI planning sessions.
• Ensure strategic alignment for the train across organizations and teams
• Partner with Business Owners, Product Managers and Product Owners to help assure strategy, vision and road map alignment and execution
• Managed project vision, strategy, prioritization and scope between development teams and business to ensure projects met business goals and objectives
• Ensure value is achieved by the train on behalf of end users via the program predictability measure
• Assist with economic decision making by supporting Program Epic and Feature estimations by program team and roll up to program/ release level visibility (overarching team roles)
• Collaborate with other RTEs to coordinate cross-train dependencies
• Coaching and to assist for Relentless Improvement
• Assist in managing the risks and dependencies. Escalate and track impediments
• Implemented different process improvements like automated builds, self-sustainable team, and user story sizing limit, deployment status, impact task, continuous integration, and continuous improvement team.
• Coordinated and participated in the weekly feature review meetings with Solution Designers (SDs) for the feature’s development status, risks, sizing (XXS, XS, S, M, L, XL and XXL), blocks, commitment to delivery for the current release & next release.
• Coordinated and participated in the weekly development and roadmap review with the stakeholders like PO, PM, SDs and SMs to align:
• Domain priorities & effort assumptions vs actuals for the quarter to date.
• Potential roadblocks for the week.
• Schedules for future sprints/releases.
• Facilitated Sprint Planning, Daily Scrum, Sprint Review, Backlog Grooming, and Retrospective meetings, Touchbase on Sprint Backlogs, Test Cases Review, and Meetings with other teams (Performance, Support and Test Data creation) and ensured that the meetings are with clear agenda and within the timeframe.
• Co-ordinated with the Dashboard team and created reports such as Sprint Daily Status Report, Release Readiness Report, Release Readiness Compliance Report, Automation Dashboard Report.
• Removed impediments daily to allow the team to deliver the sprint goals and deliverables.
• Monitored and managed the dependencies on other teams and external projects to ensure potential issues are resolved.
• Spearheaded efforts related to planning, execution, and delivery of all projects on time, in budget, and within scope according to business priorities.

Confidential

Lead consultant/Scrum Master

Responsibilities:

• Helping the Product Owner (PO) in prioritizing the Product Backlog and writing the User Stories.
• Keeping the Product Backlog updated as per the latest inputs from Stakeholders in agreement with PO.
• Organize and facilitate to build user stories, estimating, release planning, sprint planning, daily stand-up meetings, iteration reviews, retrospectives and other related meetings.
• Helping the team to keep the Task Boards & Sprint Burn down chart updated.
• Played an important role as change Agent, motivating change and making it happen.
• Helping teams by providing various ideas, suggestions for continuous improvement.
• Have proven ability to work collaboratively with testers, developers and other team members in complex projects and in the overall enhancement of software product quality
• Ensuring the importance of agile artifacts and the benefits that they bring to the team
• Conducted Agile/scrum trainings internally within the organization.
• Working towards removing the impediments in the project and resolving the conflicts effectively
• Facilitated in establishments of team Working Agreements, Definition of Ready, Definition of Done, Sprint Commitments, and Working Transparency.
• Elicited business requirements by facilitating JAD sessions, interviewing, document analysis, observation, brainstorming and to create business requirement document (BRD), functional requirement specification (FSD), system requirement specification (SRS) and source Confidential mapping (STM).
• Manage and configure AWS services as per the business needs (ELB, SNS, EC2, Route53, RDS, S3, Cloud Watch, IAM, and VPC.
• Good Hands On experience in Version Control Tools like SVN and Git

Confidential

Project Manager

Responsibilities:

• To manage projects from definition phases through to successful delivery.
• To control project costs, deliver within budget. Preparation of timely and accurate PMO reports
• Prepare and maintain the project plan and track the schedule to deliver on time.
• Escalation of any project related issues and highlight the risk in advance.
• Manage overall project health including timelines, milestones, deliverables, issues and risks
• Identify, resolve issues and conflicts within the project team.

Confidential, Detroit

Business Analyst

Responsibilities:

• Gathering, analyzing, define, and document business requirements
• Translate project requirements into use cases, objectives and tasks
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommend actions

Confidential - Phoenix

Software Engineer

Responsibilities:

• Carrying out enhancement activity through change request like business and maintenance request
• Handled investment banking domain like brokerages, Mutual funds and wealth management projects
• Analysis of problem Tickets and to fix a solution. Internal and external Reviews and code-walk through’s. Coding and Testing of new programs and performance tuning activities of SQL statements.
• Solving discrepancies in day to day job execution and resolving abends

Confidential

Project Engineer

Responsibilities:

• Worked as core team member in SAP implementation
• Worked on Quality and Supply Chain function