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Scrum Master/agile Coach Resume

Scottsdale, AZ


  • Certified Scrum Master with 8+ years of IT experience with a proven track record of delivering high quality software application, on time and within budget.
  • Passionate Agile practitioner and a collaborative leader on a mission of continuous improvement. Focused on delivering value through servant leadership and coaching organization on the adoption of Agile.
  • Experience working in Agile, Scrum, Kanban, Scaled Agile Framework, Waterfall Environments through all phases of SDLC.
  • Experience in leading all agile ceremonies such as Planning Sprint meetings, Stand - up meetings, Sprint-review meetings and possessed and exhibited knowledge on principles of Scaled Agile Framework, Kanban and Scrum which includes Agile Project Management, Lean Thinking and Servant Leadership.
  • Knowledge and experience agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pair programming and Automated Testing.
  • Collaborate with stakeholders to negotiate scope boundaries, approaches to manage soothe possibility, priorities of specification elements, and modifications as showed to help conflicting necessities.
  • Worked closely with Product owners in Backlog grooming, User Story refinement and managing the product backlog. Coordinated and collaborated with other scrum teams to help identify and track user story dependencies.
  • Assist teams to remove impediments by understanding the control and release processes.
  • Coach team members on Agile principles and providing general guidance on the methodology.
  • Track and effectively communicate team velocity and sprint/release progress to all affected teams and management by using Sprint Burn down and Sprint Velocity.
  • Articulate User stories, reporting details of Sprint Burn down chart and Sprint Burn Up Chart.
  • Update Agile tracking system regularly to provide transparency on product and sprint backlogs.
  • Work with the Development team and Product owner to negotiate the minimum viable product for delivery.
  • Well versed with project management tools for managing and facilitating agile development process using tools such as Jira, Rally, Confluence and MS project.
  • Through understanding of Agile software development methodologies, values and procedures.
  • Good knowledge of Project Management process and ability to understand technical issues at high level.
  • High interpersonal skills with good communication skills and excellent team player with the ability to work in diverse environments.


Methodology: Agile, Scrum, Kanban, SDLC, Waterfall

Web Technologies: HTML, CSS, XSLT, Bootstrap, jQuery, JavaScript, AEM.

Operating Systems: Windows, Mac, Linux.

Database: MS-SQL, Oracle 10g, MS-Access, DB2.

MS-Suite: MS Word, MS Visio, MS Excel, MS PowerPoint, MS Outlook

Project Management Tool: Jira, Rally, Confluence.


Confidential, Scottsdale, AZ

Scrum Master/Agile Coach


  • Leading 3 Onsite & Off-Shore teams to streamline projects across different train’s in Retail and Rx domain to manage multiple work streams end to end.
  • Working as Agile transformation Consultant/Coach implementing Scrum and Kanban techniques along with the SAFE principles.
  • Orchestrated Agile Software Development Life Cycle, appraised and verified user stories in collaboration with product owner, and eliminated risk potential by creating an environment of transparency, on overall sprint progress, and remove any obstacle that interfere, team’s ability to deliver sprint goals.
  • Communicating between developers and project stakeholders; fostering quality communication between engineering disciplines across different teams.
  • Facilitate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
  • Facilitating 2-week sprint cycles and coaching the development teams in use of the incremental delivery methodology, automate the testing and provide continuous delivery.
  • Implementing Agile mindset by conducting reviews using metrics such as burndown charts, burnup charts, team velocity and continuous improvement activities.
  • Develop team’s Agile knowledge and empower team to undertake new process improvements captured during Sprint Retrospectives.
  • Coordinating with Product owner to plan roadmap execution based on estimates and capacity and identify risks to the plan.
  • Helping teams and product owner come to an agreement on requirements for a Minimum Viable Product (MVP).
  • Proactive communication and collaboration with stakeholders to develop Business Use Cases, Business Requirements Documentation, Process Flows, design, Test Plans and Defect tracking.
  • Managed lifecycle of code development from iteration to sprints to development.
  • Training team members on Rally, in order to manage user stories, features, sprints and create transparency.
  • Access the Scrum maturity of the team and the organization and coach the team to higher level of maturity, at a pace that is sustainable and comfortable for the team and the organization.
  • Working closely with Program Management Office to ensure project goals and requirements are being met in the stipulated timeframe.
  • Collaborating and analyzing with all the strategic business units to define the areas for implementation of Business re-engineering.
  • Effectively handling sign off process with stake holders at different levels and executing good conflict resolution approaches.
  • Foster a dynamic team that is motivated to improve increment by adoption of key performance indicators.

Confidential, Stamford, CT

Agile Coach/Scrum Master


  • Sensational ability to guide Agile Scrum/Kanban projects, develop solutions/ services that meet client expectations.
  • Exceptional hands-on senior level project management skills with the talent of establishing and communicating vision, motivation and empowering teams to achieve remarkable results.
  • Educate teams from waterfall model backgrounds to accept the benefits of Agile frameworks/ SDLC Agile transition.
  • Passionately training teams on guidelines of Scrum and shedding light for teams to find their own way to self-organize.
  • Expertly guiding teams through the adoption of Scrum ceremonies and emphasized the difference between waterfall and Agile.
  • Guiding teams on how to have transparent communication and be self-organizing.
  • Removing impediments when required, and guiding teams on how to remove impediments.
  • Coordinated and managed code release with shared API’s and with other IT groups.
  • Estimating velocity by decomposing story points to the smallest subtasks and measuring those against hours, days and sprints.
  • Coached Product owner on how to write The Given-When-Then formula as intended to guide the writing of acceptance tests for a User Story.
  • Facilitating the breaking down of epics into user stories using (INVEST) guidelines format and handled requirements.
  • Create/manage Work Breakdown Structure (WBS) using Gnatt chart of project plan to critical path, schedule budget and project activities.
  • Held workshop for training in prioritization and estimating of user stories using techniques such as Planning Poker and T-shirt sizing.
  • Using Fibonacci numbers to teach teams on ow to use relative estimation and compare story sizes.
  • Created a Kanban board to display visual representation of work enabling team members to see state of work at any given moment using swim lanes (To Do, In Progress and Done.)
  • Managed workflow using Kanban practices.
  • Creating a feedback loops to limit Work In progress (WIP).
  • Communicated and incorporated business owner’s vision, plan and key objectives.
  • Tracked velocity to have a clearer picture of story point progression as time passes by and team keeps maturing.
  • Tracking burndown charts throughout the sprints so teams could see the amount of work remaining as well as clearly visualize/ highlight issues, so that action can be taken fast and resolve the issue on time.
  • Training and mentoring teams in various Agile approaches - Scrum and Kanban.

Confidential, Riverwoods, IL

Scrum Master


  • Involved in analysis, design and followed Agile methodology in development of Confidential Personal and Home Equity Loans accounts.
  • Applied in-depth understanding of adaptive, iterative and incremental development, backlog management, agile planning, agile metrics, velocity, Scrum roles and events combined with a strong understanding of the software development processes and procedures.
  • Organized and facilitated the planning, daily stand-up meetings, reviews, retrospective, sprint and release planning, demos and other Scrum-related meeting for multiple projects.
  • Facilitate Scrum of Scrum meetings with Scrum masters, Executives and Development teams.
  • Ensured the scrum/development teams practicing the core agile principles of collaboration, prioritization, team accountability and visibility.
  • Facilitate scrum teams with the methods to prioritize and resolve defects/bugs, making appropriate commitments through user story selection and task definition.
  • Worked with Product owner on user story refinement to ensure highest value features are delivered at agreed time.
  • Adapt to frequent changes within the scrum framework and principles by negotiating with the Product Owner based on the team’s velocity.
  • Estimating velocity by decomposing story points to the smallest subtasks and measuring those against hours, days and sprints.
  • Coordinated with other dependent teams to identify risks and to clear roadblocks Manage defects backlog including working with product management to prioritize using JIRA.
  • Identified and prioritized risk issues facilitated the development team for action plans.
  • Provide guidance for scrum team performing software development for Waterfall to Agile transforming engineering projects.
  • Regular coordination with onshore-offshore team to communicate time lines, to identify issues, track report and coordinate to get issues resolved in a timely manner.
  • Prepared and conducted periodic project status report to update project governance teams and executive management regularly on progress, risks and issues using MS Project Management.
  • Create product roadmap to continue to drive IT teams towards company goals.
  • Leading 2 projects simultaneously at any given time with a team of 6-7 per team.
  • Led Onshore and offshore team to test products across multiple test environments with a goal of delivering high quality releases at reduced cost, and achieving greater productivity metrics.
  • Guide and coach team members to utilize Agile Methodology and follow Scrum Framework.

Confidential, Sunnyvale, CA

Scrum Master


  • Responsible for gathering writing and organizing business and functional requirements to identify requirements and derive solutions by interacting with Stakeholders and clients.
  • Organized and facilitated regular Scrum meeting including daily stand-ups, sprint an d release planning session, release meeting, release readiness status meeting, demos, retrospectives and other project planning and issue resolution meetings as required.
  • Mentored teams, leading them to be self-organized with strong accountability, decision making, conflict resolution and transparency.
  • Supported Product owner in applying the Agile Scrum framework and Agile principles and the importance of User Story refinement and maintain the product backlog.
  • Improving the communication between development teams and collaborate with stakeholders to increase team’s velocity by adopting the lessons learned from each retrospective.
  • Removed impediments and avoided distractions to maximize productivity. Encourage and implemented process improvements.
  • Work with Stakeholders and Product owner to ensure that all user stories are fully vetted and have the necessary requirements and acceptance criteria.
  • Shielding the team from interruptions during sprint and removing obstacles that prevent team from progress.
  • Facilitate with product owners to groom backlog and plan sprint. Track escalate and remove impediments for the teams working with component teams to resolve issues.
  • Cultivated two development teams, assuming tremendous responsibility due to budgetary concerns.
  • Promote continuous improvement and help teams to become highly efficient by improving the quality of their deliverables and meeting the definition of done.
  • Track progress towards goals and provide documentation such as Sprint burn-down, Velocity, Release burndown charts for weekly and monthly status reports working with the team to give appropriate estimates on overall team progress.
  • Responsible for coordinating bi-weekly release, including release planning and quality assurance.
  • Worked with PMO in coordination of the project management activities to maintain time, cost and scope.
  • Provided resource planning within the budget constraints, along with quality and risk management.
  • Spear headed functional and budget meetings with directors across teams to discuss the budget and cost benefit analysis impact for the project
  • Acted as a key liaison between application development, support and QA to communicate release window.


Scrum Master/Developer


  • Applied in-depth comprehension of JavaScript, HTML, CSS, jQuery, and JSP in building websites from bottom-up.
  • Built graphical website prototypes and application interfaces through HTML and CSS.
  • Developed responsive web applications using Media Queries and Bootstrap. Good knowledge of CSS preprocessors such as SCSS and LESS.
  • Experienced in using Chrome Developer Tools and Firebug and Safari Web Inspectors for debugging and troubleshooting the code.
  • Collaborating with the back-end developer in the process of building the RESTful API.
  • Work on Rally for ticketing, story capacity planning, and a daily update of the work.
  • Schedule and facilitate sprint planning and release planning, daily stand-ups, sprint review, retrospectives, and other scrum related events.
  • Work with Product owner in continuous refinement and prioritization of the product backlog.
  • Performed Gap analysis to identify deficiency of the current system and to identify the requirements for the change in the propose systems.
  • Assisting team in embracing and internalizing values and principles of the Agile Manifesto.
  • Create an environment of transparency on overall sprint progress/health and impediments.
  • Schedule / facilitate sprint planning meetings prior to the beginning of each sprint. Work with product owners and delivery teams to groom stories in advance of each sprint.
  • Finding techniques for effective product management backlog.
  • Protecting team from over commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery.
  • Monitor team’s backlog daily to ensure it accurately reflects the current state, included time taken to be burned and status.
  • Strong commitment and support of the success of the core team and is outcomes.
  • Assist with internal and external communication.
  • Identify and remove all obstacles that may interfere teams’ ability to deliver its sprint goals.

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