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Telecom Project Coordinator Resume

Atlanta, GA

SUMMARY:

  • Project Coordinator: Specializing in Enterprise Information Technology Implementations
  • Proficient in project management methodology, governance, compliance and SDLC
  • Excel in liaising between customer, software, and technical areas to successfully roll - out the target state
  • Establishing strategies to maintain effective communications with all key stakeholders

PROFESSIONAL KEY SKILLS:

Project LifecycleOBI Project Budgeting

AgilePPM ToolCost Controls

Requirements AnalysisMicrosoft ProjectQuality Assurance

Problem SolvingRTCStatus Reporting

PROFESSIONAL EXPERIENCE:

Confidential, ATLANTA, GA

TELECOM PROJECT COORDINATOR

Responsibilities:

  • Managed the Circuit and Fiber installs for Fulfillment, Delivery Stations and Heavy Bulky Facilities
  • Managed the scope of work for the Network Delivery team and IT Telecom team to ensure the fiber, fixed wireless and POTS were ordered, status updates in OBI and executed on time.
  • Entered the data for 30 projects with site codes, launch dates, demarc dates, wan1 or wan2 with status updates
  • Administered all issues and risks while working with providers ATT, Comcast, and Verizon to ensure the circuits were installed by the need by dates.

Confidential, ATLANTA, GA

PROGRAM ANALYST

Responsibilities:

  • Assisted the Program director with Packaging and Cellulose Digital Core project health, issues, and impediments for the program
  • Approved all security access requests for Infor M3 applications for sandbox and testing environment for the tool
  • Managed any gaps, impediments and risks for the workflows, forms, and reports to ensure deadlines were met
  • Assisted the deployment and PMO team with meeting minutes, logistics for sessions and business readiness
  • Managed and designed a trello dashboard for business readiness objectives
  • Assisted all process areas with planning, executing, testing, deployment and lesson learned

Confidential, ATLANTA, GA

PROJECT COORDINATOR

Responsibilities:

  • Assisted the Transformation lead with strategic planning initiatives for SAP4/Hanna project.
  • Designed and developed the IT Status Report for the Weekly One Finance meetings
  • Administered all logistics for the workshops and kickoff meetings 100 plus attendees
  • Tracked the action items for the program and followed up to ensure items were closed out
  • Designed and developed the Executive Summary Calendar for all upcoming important meetings to ensure all deliverables were met
  • Created the program schedule for One Finance in Microsoft project

Confidential, PEACHTREE CITY, GA

(IT) PROJECT COORDINATOR

Responsibilities:

  • Oversee day-to-day planning in Agile for project schedules, internal release schedules and project status reporting for 5 projects.
  • Managed the daily scrum meetings using the Agile methodology to discuss storyboards, backlog work in Microsoft project.
  • Managed all the logistics to train the North American partners on the Resident Engineers process. Coordinated the materials with 20 engineers to be aggregated into a PowerPoint slide presentation.
  • Designed and developed System Engineer Tracking Tasks in RTC by work items, by estimates and time spent, planned for release, to ensure the projects are on track for capacity.
  • Managed the reporting status and analysis in PowerPoint and Excel to create pivot tables for all projects. To account for team capacity, estimates, time spent, resolved, unresolved, individual status and burn down reports.
  • Assisted the SE Leads with tracking the day-to-day issues for the bug fixes for projects and created a defect management plan to ensure all tracking was reported in the RTC tool. All defects from customer tool in JIRA, were tracked in RTC.

Confidential, ATLANTA, GA

PROJECT COORDINATOR (IT)

Responsibilities:

  • Audited project scheduling in Microsoft project to ensure processes are met
  • Managed project development through the SDLC project lifecycle. Maintained full-scale project plans for the Order to Cash Oracle implementation.
  • Managed the functional and technical specifications deliverables in the RNDC tracker and resource planning in Clarity
  • Tracked the OTC issues and risk in the Deloitte Project Management Center. Identify and resolve issues within the project team.

Confidential, ATLANTA, GA

PROJECT COORDINATOR

Responsibilities:

  • Provided regular status updates for reporting analysis revenues of $500K - 9MM
  • Successfully coordinated with all stakeholders to ensure the milestones were delivered on time
  • Prepared the Preliminary Scorecard Report using the (PPM) Project Management tool
  • Successfully implemented the various project phases including planning, ITbuild, UAT and system rollout for Check in baggage project
  • Lead the monthly Technology Review meeting to discuss project status with the customer to drive a current state assessment, gap analysis and remediation for the project
  • Performed quality assurance and discussed issues and risks for the check in baggage project

Confidential, ATLANTA, GA

PROJECT COORDINATOR

Responsibilities:

  • Collaborated with clients, vendor management, subject experts to clearly identify and continuously managed the project scope, requirements, dependencies and deliverables
  • Managed all submissions for deliverables relating to the project schedule using Microsoft project
  • Managed the requirements updates from the business and ensure the schedule edits was made in PPM Tool
  • Coordinated and schedule joint discovery sessions with 100 subject matter experts to discuss system/software requirements
  • Coordinated and schedule Governance Committee Meetings and scribed the meeting minutes for IES Leadership and Change Control Meetings
  • Managed the repositories on SharePoint Site and administer user access for the project

Confidential, ATLANTA, GA

PROJECT COORDINATOR

Responsibilities:

  • Supported Delivery & Program/Project Managers with key deliverables for Enterprise Technology projects
  • Managed resources allocations for projects in primavera and MS project plan
  • Managed onboarding new hires/contractors with aware test, badge access, office space, laptops, VPN, conference bridge numbers and phone requests
  • Conduct first day meetings with new hires/contractors to discuss policy and procedures, SunTrust Developed, designed and implemented Human Resources/Business Systems SharePoint site
  • Managed the Cognos/Oracle financial status reports for Corporate Functions for project managers Maintained issues and risk log, follow-up to solve problems, facilitated status meetings coordinated Kickoff Meetings with internal and external customers
  • Gathered the meeting minutes from the status meetings and published on SharePoint site system analyst developed and successfully implemented SharePoint site increasing efficiencies for Corporate Functions portfolio
  • Developed applications using comprehensive System Development Methodology and Processes (business analysis, requirements gathering, prototyping, and training on finished product Maintained and enhanced various applications concurrently utilizing Visual Basic, SnagIt, Visio ORACLE and COGNO

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