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It Project Coordinator Resume

Chandler, AZ

SUMMARY

  • Highly capable IT Project Coordinator and Military Veteran many years of proven experience in the Confidential and over 8 years of project management/coordinator and business process experience seeking to leverage proven leadership and strategy skills.
  • Knowledge of IT governance processes and policies. Over 10 years of business systems experience. Led over 20 projects simultaneously dat increased network’s security and increased efficiency.
  • Accomplished measurable results while leading teams of personnel in a dynamic, fast paced, and organized environment. Possess a comprehensive background in operations management, customer service, and process improvement derived from conducting domestic and global operations.
  • Recipient of multiple awards for outstanding performance, leadership and professionalism including the Meritorious Service Medal. Career supported by Department of Defense and Bachelor of Science in Computer Science wif a focus in Network Security.
  • Expert using Microsoft Office software products. Maintained standard operating procedures (SOPs) as contractor and military experiences.

Areas of expertise

  • Infrastructure Security standards
  • Team Leader Communications
  • Analytical Problem Solving
  • Information Security Data
  • Update Systems Vulnerabilities
  • Security information Event Mgt
  • Data Center Designer Security
  • Process Improvement Design
  • Strong Communication Expert
  • Strong Knowledge OSI model
  • Business Systems Expert
  • Technical Implementation

TECHNICAL SKILLS

Software: Microsoft Office; Word, Excel, OneNote, SharePoint, SAN/NAS, Backup, Patching

Hardware: Switches, Routers, Data Center Appliances, Desktop/Laptops, Microsoft Servers, Uninterrupted Power Supply

Operating Systems: Microsoft Windows and Mac, Cisco IOS

Network Security: Firewalls

PROFESSIONAL EXPERIENCE

Confidential - Chandler, AZ

IT Project Coordinator

Responsibilities:

  • Engaged business and project stakeholders, steered key priorities of delivery of procured computer hardware.
  • Coordinated objectives and the procurement plan in support of the WIN10 Operating System Upgrade project.
  • Procurement expertise…using Microsoft Word, Excel, Zoom and similar Google Workspace skills.

Confidential - Chandler, AZ

IT Project Coordinator

Responsibilities:

  • Worked closely wif cross-functional and external teams to achieve project milestones. Communicated wif project stakeholders and senior management to provide insight on issues through root cause analyses and Agile.
  • Plan, direct, and coordinate activities for over 5,000 branch locations to accomplish goals and objectives wif a specified timeframe and budget. Established and maintain relationships wif customers and third-party vendors.
  • Administered risks by using established program management processes to address execution challenges associated wif performance, costs, project scope. Maintained project plan to track and monitor progress.
  • Analyzed data from internal scans to determined which sites needed upgrades and technicians to assigned.

Confidential - Chandler, AZ

Server Patching Project Engineer

Responsibilities:

  • Experience team leader: reviewed security scanned data, identified server vulnerabilities, and submitted Risk Acceptances to leadership; experience working wif internal and external stakeholders, application owners, engineers, and Data Center Security Personnel to ensure successful software upgrades for the company’s servers using the Agile method.
  • Server Patch manager dat monitors-tracks lifecycle using Jira Tools, PAC2000, Confluence, Microsoft Excel, Share-Point.
  • Ensured compliance wif Enterprise Patching Policy timeliness for application product remediation actions were met while using Event Disposition-Tech tools, Product/Asset Configuration Management Systems and Excel Pivot Tables.
  • Coordinated wif internal business units, stakeholders, and owners, which reduced assets risks, increased efficiencies, and created a secure enterprise environment. Used established game plans for remediation for company’s applications.
  • Developed implementations; Atlassian documents change requirements (CRs) to track actions for teams to remediate.

Confidential - Chandler, AZ

Network Service Delivery Manager - Project Coordinator

Responsibilities:

  • Managed the design and delivery of related network change requests through project manager and implementation department; completed over 1,000 Cisco router IOS upgrades and over 30 firewall upgrades while using Triage tools.
  • Coordinated wif internal business units, customers, technicians, and local exchange carriers (LECs) which reduced network enterprise risks, increased efficiencies, and created a secure network environment using current devices.
  • Used proprietary software, including PAC2000, advance Excel/Word, Share-Point and cloud-based technologies to track submitted issues for resolution; resolved critical security customer tickets wifout loss of service or security.
  • Tracked POTS lines, T1-T3 and DS3 circuits orders along wif Cisco network routers and ADTRAN devices requests/installs for over 60 external customers’ sites to update extranet firewall; project was so organized it was mirrored documented.

Confidential - Chandler, AZ

Information Security Engineer

Responsibilities:

  • Administered Active Directory for the organization, aligning personal Public Key Infrastructure (PKI) certificates and encryption dat collaborated wif the PKI service desk team to diagnose and troubleshoot PKI certificate related problems.
  • Configured and investigated various software applications, Certificate Authority (CA), and software installations which used PKI certificates; resulted in more secure communications between internal and externals business teams.
  • Installed Secure Socket Layer (SSL) and personal digital and encrypted mail certificates; generated Certificate Signing Requests (CSRs) and new certificate submissions; maintained high-level awareness of security concepts.
  • Analyzed problems wif security permissions and hierarchy problems for auto-enrollment; ensured 100 percent customer satisfaction dat kept ticket wait times low dat were caused by insecure communications wif outdated certificates.
Confidential - Phoenix, AZ

Infrastructure Architecture - Configuration Blueprint Engineer

Responsibilities:

  • Administered multiple migration projects at a management-level; tasks completed using web-based logic controls.
  • Managed cloud technologies for data storage; coordinated wif over a dozen data centers and a total of over 1,000 personnel to support projects including operating systems, server hardware and software changes and new devices
  • Designed enterprise and deployed Windows and Linux servers, VMWare, SAN-NAS clusters, Cisco, new Datacenter installations include network devices, security appliances and future migration which saved the company over $500,000.
  • Recommended architectural improvements, design solutions and network storage for over 500 projects including a 60-server upgrade and cloud-base systems valued at $1.2M; projects were scheduled delivered on time and on budget.
  • Managed installation contracts including the administration of all projects related paperwork and leadership teams.

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