SUMMARY

• Offering rare blend of business, project management, and technical skills to solve diverse business problems and challenges and drive achievement of strategic business goals
• Hands - on project manager with 20 years of documented success managing large-scale global IT projects and project teams and consistently delivering on time and on budget.
• Reputation for ‘hitting teh ground running’ and achieving aggressive, multi-dimensional project goals. Team builder and manager with passion for building environments of cooperation, collaboration, and efficiency.

AREAS OF EXPERTISE

• Professional Services Manager
• Mobile Project Manager
• SAP ERP Project Manager
• CRM Implementation Manager
• POS Implementation Manager
• Global/Remote Teams Management
• Project/Program Management Office
• Technology Partnering & Outsourcing
• Organizational Change Management
• Web Application Development
• Mobile Application Development
• Java, Swift, JSON, iOS, and Android
• MS Office Suite, Project, and Visio

PROFESSIONAL EXPERIENCE

Confidential, Florida

Project Manager

Responsibilities:

• Successfully managed and coordinated stakeholder participation and relationships throughout teh project lifecycle including homeowners, vendors, subcontractors and customers.
• Created, executed and maintained project schedules and developed estimates for time, cost, material and labor.
• Managed multiple projects simultaneously and mentored project teams on key processes and activities.
• Implemented communications plans to ensure timely update on progress and changes to project scope, schedule and costs.

Confidential, Boston, Massachusetts

Professional Services Manager

Responsibilities:

• Worked with team leaders to establish and execute on teh mission and vision of teh PS Organization.
• Met assigned revenue targets through growth in assigned accounts, effective client/engagement management and effective utilization of available resources. Also, through personally delivering billable consulting services and providing team oversight. Secured recurring revenue opportunities from several assigned accounts.
• Established and organized teh mobile applications development services team and processes to deliver quality native apps for teh iOS and Android platforms.
• Established outsourcing relationships and managed remote development teams in India, Pakistan, and Europe.
• Contributed to process improvement, training and staffing decisions.

Confidential, New York

SAP Project Manager

Responsibilities:

• Configured and activated SAP Solution Manager’s Service Desk to simplify teh process of managing error messages and significantly reducing teh time required to process trouble tickets.
• Configured and activated SAP Solution Manager’s Change Request Management (CHaRM) to improve teh traceability of any system changes through clearly defined procedures and comprehensive documentation
• Coordinated ECC 6.0 and BI Service Patch upgrades to stay current with latest SAP releases.
• Coordinated teh Installation and configuration of Virsa Firefighter 5.2 to allow teh business to control access to teh production environment, create an audit trail, and teh required compliance documentation.
• Coordinated Disaster & Recovery Testing for SAP systems.

Confidential

SAP Project Manager

Responsibilities:

• Applied project management techniques to meet aggressive project timeline and requirements; developed viable project plan with realistic milestones, assigned key individuals to lead critical project areas, and implemented communications plan dat kept stakeholders involved and enabled rapid problem resolution.
• Delivered project on time and on budget, completing in just 10 months an SAP implementation (previously projected to take 12 months) to over 1,200 users. Rolled out all desired functionality, involving multiple SAP modules and 2 “bolt-ons” configured and interfaced to SAP:
• Ensured “buy-in” and ownership of project by end-users and client management, working closely with internal subject matter experts to create and finalize new business processes and to implement desired cultural changes; opened lines of communication to ensure regular sharing of ideas and suggestions by all key stakeholders.
• Incorporated innovative “A Day in teh Life” concept providing final comparison and confirmation of new system results prior to going live with new system.

Confidential, Canonsburg, PA

SAP Project Manager / International Project Manager

Responsibilities:

• Cultivated collaboration and cooperation among consultants from various firms to team effectively and work together across physical locations (NY and CO) and achieve on-time, within-budget SAP implementation and data migration (FI/CO, HR, MM, and Travel Management modules) for Confidential Air.
• Planned, coordinated, and executed teh relocation of SAP test, development, and production environments from CO to NY ( Confidential Air’s new data center); accomplished move and SAP implementation simultaneously without impacting project deliverables.
• Managed highly customized SAP/R3 implementation (SD, MM, PP, FI/CO modules) in 2 Mexican locations for Lucent Technologies, providing guidance and leadership to teams in 4 separate Mexican and U.S. locations. Delivered project on time and within budget by focusing on critical interface, data conversion, testing, and training.
• Developed hardware and software systems deployment strategy bringing Lucent’s international facilities (Mexico, China, Singapore, India, and Brazil) in-line with teh International Systems & Support Services business unit; managed Siebel Sales Force Automation tools rollout for international sales organizations.