Scrum-Master/Project Manager Resume

SUMMARY:

Self - motivated and caring professional with over 10 years of work experience providing project management, office assistant skills, and superior customer service in various professional settings.
Aspiring civil servant and leader in the Business Administration profession offering a solid background based on advanced formal training and multifaceted employment experiences.
Certified Associate in Scrum, Scrum Foundation Professional, agile frameworks, and User Interface (UI).
Possess in depth knowledge of providing personal assistance according to individual needs, exceptional organizational skills, hands on technical experience, good work ethic, and attention to detail.
Communicative, productive, versatile team player, and employer asset with a broad range of core competencies developed from diverse experiences.
Excels in resolving employer challenges with innovative solutions, systems and processes while increasing customer satisfaction.

PROFESSIONAL SKILLS:

Scrum and User Interface (UI)

CRM and ADP

Payroll/Human Resources

Data Modeling

Project, Task, and Risk Management

Agile Frameworks

Scheduling and Record Management

PROFESSIONAL EXPERIENCE:

Confidential

Scrum-Master/Project Manager

Responsibilities:

Assist with documenting product visions and user stories including validation criteria according to Facilitate daily stand - ups, sprint planning meetings, backlog refinement meetings, sprint reviews, and sprint retrospectives.
Solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience
Coordinate with stakeholders to define version control for upcoming releases.
Assist with managing team resource availability.
Assists with aligning scope of work and project plans, which identify needs and define major tasks and milestones based on scope, resources, and budget. Report and escalate to Scrum Master II and/or Scrum Master and GPS Lead as needed.
Identifies and requests project team members to take on tasks and responsibilities. Direct, evaluate and coordinate activities of project team members. Serves as a mentor and leader of project teams.
Lead project team through identifying and managing risk and the resolution of issues; collaborate and solve problems together with peer Scrum Masters and development teams.
Coordinate with stakeholders to define version control for upcoming releases and production deployments; communicate status of code build and health to team and stakeholders.
Facilitate design and development team decision making through the scrum process and eliminate impediments to team progress.
Facilitate backlog grooming and assist with product release planning

Confidential, Maryland

Payroll Administrator

Responsibilities:

Processes regular payroll information on a weekly basis, as well as bonuses and off-cycle check when necessary.
Performs weekly overtime audits. Implemented and administrated benefit programs such as health insurance, disability insurance, life insurance, workers compensation, employee assistance, retirement, and other plans.
Maintained employee information data in automated human resources information systems while coordinating transfer of data to external vendors, plan providers, auditors, and consultants.

Confidential

Project manager

Responsibilities:

Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to monitor and track progress
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
Measure performance using appropriate project management tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and relevant stakeholders
Perform risk management to minimize potential risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels

Confidential, Maryland

Manager

Responsibilities:

Coordinate front and back of the house restaurant operations.
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Strong working knowledge of Microsoft Office
Meet budgetary objectives and make adjustments to project constraints based on financial analysis
Develop comprehensive project plans to be shared with clients as well as other staff members