SUMMARY

• More than 18 years of years of experience in the field of Project Management & Quality Assurance and Testing of Client/Server, Web Applications, Quality Systems, and ERP Systems. Experience in Software Development Life Cycle (SDLC) & Validation to ensure IT Quality Control.
• Performed as a Project Manager, QA Architect, Lead Testing Specialist and worked with Cosette Pharma, BP, Confidential, Change Health Care (CHC), State Street, US Bank, Capital One, Cisco, Sony, Brocade, Seagate, and iGATE clients. Excellent experience in Banking & Financials, Pharma, Health Care, Energy & Utilities, Data Analytics, Telecom, Consumer Electronics, Manufacturing and Supply Chain Domains.
• Excellent problem - solving skills with strong technical background and database skills and ability to meet tight deadlines. Good experience in working with various teams by maintaining collaboration with QA partners to define test data requirements for individual applications.
• Strong expertise in establishing QA policies, procedures, strategies, metrics, developing appropriate process and team to ensure the quality of products.
• Expertise in writing Test Plans, Test Strategies, Test Data requirements, Business Assurance Strategy, Test Execution Strategy and Defect Management process. Experience in creating test estimation, test assignments, training documentation and conducting test Defect Review meetings.
• Excellent experience in Quality Center Management which includes Requirements Traceability Matrix (RTM) and execution Results Tracking.
• Worked on Test Data Management (TDM) tools and supported automation frameworks and solutions for test data governance. Worked on configuration management systems and good experience in Clear case. Worked on SOAP and REST web services.
• Experience in testing of ERP-Oracle Applications during all phases of implementation in various modules. Strong Experience in Microsoft Project Plan. Created WBS Elements, Tasks, Schedules, and Gantt Charts.
• Expertise in performing application security assessments and security risk based on threat modeling. Good experience in identifying, validating, and remediating application security issues.
• Expertise in creating Regression Suites, Functional testing, Database Testing, Integration testing in a multi-tiered environment. Extensively worked on Usability Testing and User Acceptance Testing (UAT).
• Demonstrate ownership of all assigned tasks and projects, delivering status updates to management and stakeholders regularly. Includes escalating issues and risks as appropriate.
• Mentored offshore team members in technical and application knowledge related to quality process. worked on Onsite - offshore model projects.
• Worked on leading the project to successful completion by ensuring the deliverable and overall integrity of the project throughout its life cycle.
• Expert in various Project Management related techniques such as Risk management, Scope management, Stakeholder Management, Project scheduling, Monitoring and Controlling.
• Delivered the projects with proven success of Managing Large scale projects within the Cost, Schedule and with Quality and Proficient in the below skills
• Define Project Scope, Develop Project / Project Plan / Strategy
• Excellent Effort Estimation, Appropriate Resource Planning and Allocation
• Setting up Schedule and Productivity Benchmarks for Tracking all deliverables
• Manage project deliverable and Status Reporting
• Executed projects in Fixed price and T &M model. Acted as a strong client interfacing rolls for more than 15 years for US clients.
• Possess effective leadership and interpersonal skills including ability to build collaborative, credible relationships with global customers.
• Worked on Sprint Planning, Daily Scrum Meetings, Sprint Review and Retrospectives in Agile environmental projects.
• Creating and Maintaining External Customers and key stakeholder relationships at all levels. Working with various teams by maintaining collaboration with all project stake holders.
• Accountable for all Deliverable and reaching Milestones through a sustained process and Best Practices with Quality Standards.
• Worked as a Technical Authority and is responsible for the overall Quality of deliverables across all parameters, both functional, and non-functional including performance, security, usability, etc.
• Worked pro-actively and analyzed current processes and practices and suggested/drove improvements. Also, defined processes as needed.
• Analyzed competitive products and technologies and makes appropriate suggestions by using demos and POCs to influence product / technology direction
• Involved in driving organization-wide Quality Process initiatives and their implementation to ensure Quality of deliverables
• Provided Technical Leadership and Strategic Direction to the Testing Organization
• Responsible for Test Strategy formulation
• Defined and administered standard testing architecture methodologies, processes, and tools across all engagements to improve quality practices across functional and non-functional testing.
• Worked on developing testing infrastructure, test authoring frameworks, evaluating features in order to create complex tests.
• Produced documentation for improved test strategy and procedures to implement improved test processes. This includes functional, regression, performance, security, and other methodologies, and guides QA in making improved test plans.
• Worked as a subject matter expert for Software testing standards, processes, methodology and tools.
• Testing activities in support of Change Controls (CR).
• Worked on Build release management for test environment builds.

TECHNICAL SKILLS

Operating Systems: Windows 10, XP, 8, Sun Solaris2.6 and UNIX

Technologies: Oracle Apps, JAVA, VB, PL/SQL

Databases: Oracle 9i, DB2, SQL Server 2000

Testing Tools & Quality Applications: HP Quality Center (QC), Track Wise, QUMAS, Empower, LIMS

Project Methodologies: SDLC, Agile, SCRUM, Waterfall

Bug Tracking Tool: Test Director, Clear Quest and PVCS, JIRA, RTC

Web Technologies: SOAP UI, REST, Web services, XML, VB Script

Others: MS Word, MS Excel, MS Visio, MS Office, MS Share Point, MS Project, and HP Service Manager, DocuBridge

PROFESSIONAL EXPERIENCE

Confidential, Lincolnton, NC

Project Manager

Responsibilities:

• Responsible for estimating, planning, and tracking multiple projects. Responsible for managing and monitoring the scope of the project.
• Designed process flows for each functional area during the implementation, carrying out requirement gathering, requirement analysis, gap analysis, setups, functional modifications, unit testing, and CRP’s.
• Provided estimates for the testing effort of the application changes and change controls and coordinated the testing requirement.
• Managed the Quality Applications of TrackWise, QUMAS, Empower, LIMS, and DocuBridge including the production support, Vendor Management, Configuration changes with Change Control process, SOP Periodic reviews, Application periodic reviews.
• Worked on Quality Applications upgrades with the required documentation as per computer System Validation.
• Successfully managed project changes, issues, and risks based on robust procedures, providing a safeguard against project failure due to scope creep, increased costs, and other potentially fatal issues.
• Participated actively in requirements and design reviews, defect reporting, reviewing, test data preparation. Met with users to analyze business functionality and designed test cases to satisfy those requirements.
• Worked on hosting the status meetings and conducting the meetings with extended teams for project statuses.
• Worked on onsite - offshore model by co-coordinating and mentoring the offshore team.
• Coordinated the project details, schedules, and plans, assisted in developing change and configuration management plans.
• Functional responsibilities: requirements gathering, functional gap analysis, application design, configuration, module setup, writing training guides, training end users, and production support.
• Delivered quality consulting services during mitigation / consolidation of Oracle R12 projects comprising of Oracle Financials and Oracle Supply chain and Order Management.
• Tactically communicated project status to all levels of stakeholders based on a blend of status reports, burn down charts, backlog, demos / retrospectives, and governance meetings.
• Preparation of Project Transition plan, Resource plan and Travel plan. Managed all aspects of delivery - quality, financial (effort/cost tracking) people and vendors.
• Worked on MS Project Plan by creating the Tasks as per the Project Milestones.
• Worked very closely with Business users and stakeholders extensively on day-to-day basis in collecting business requirements to prepare Design Documents.

Confidential, Wilmington DE

Project Manager

Responsibilities:

• Overall responsibility for Transitions phases which includes Transition Initiation and Planning, Knowledge Acquisition, Shadow Phase, Reverse Shadow Phase
• Detailed Project Planning and Proactively monitoring the Program progress, resolving issues, and initiating appropriate corrective action
• Managed and coordinated project details, schedules, and plans, assisted in developing change and configuration management plans.
• Ensuring Effective quality assurance and overall integrity of the Program
• Responsible for end-to-end delivery of all contracts within program
• Responsible for creating proposal & getting sign off from customer.
• Responsible for preparation of SOW and sign off from customer
• Managed and coordinated project details, schedules, and plans, assisted in developing change and configuration management plans.
• Experience in managing and mentoring large teams across locations to maintain KPI’s
• Manage wide range of projects with accurate planning, dynamic scheduling, and allocation
• Presenting DSR, WSR, Governance Deck and various other Reporting to all stakeholders, highlighting the Issues and Risks along with Mitigation
• Responsible for Payment Analytics. Executed the project by using JAVA, Big data, Hadoop, and HIVE. Planning for development, test environments, and production cut over activities.
• Responsible for representation of AD program in governance meetings
• Managed multiple projects simultaneously and delivered on scope, schedule, and budget on web platforms
• Client interfacing, client escalation, Team handling, Status reporting, handling end customer issues.

Confidential, Chicago IL

Project Manager

Responsibilities:

• In Project Manager role, involved in proposal, escalation, project governance, end to end delivery, planning, execution, monitoring, controlling projects in critical business units supporting global users across Europe, United States, Australia, and Asia.
• Responsible for offshore and onshore team in delivering application development projects using following technologies JAVA, J2EE, AngularJS, ORACLE/ SQL, and management tools like JIRA, RTC.
• Responsible for end-to-end delivery of all contracts within program
• Responsible for creating proposal & getting sign off from customer.
• Responsible for preparation of SOW and sign off from customer
• Conducted system testing, integration and regression testing and tracked all test results in QC and closed all defects by re-testing before UAT.
• Participated actively in requirements and design reviews, defect reporting, reviewing, test data preparation. Met with users to analyze business functionality and designed test cases to satisfy those requirements.
• Worked hosting the status meetings and conducting the meetings with extended teams for project statuses.
• Managed multiple projects simultaneously and delivered on scope, schedule, and budget on web platforms
• Client interfacing, client escalation, Team handling, Status reporting, handling end customer issues.
• Improved operations team’s efficiency by implementing automation which resulted in reducing resource cost and improved SLAs.
• Delivered multiple projects with shared resource pool, saving significant cost in delivery with customer satisfaction.
• Agile implementation across program & developed cross functional teams

Confidential, Nashville TN

Project Manager

Responsibilities:

• Overall responsibility for Transitions phases which includes Transition Initiation and Planning, Knowledge Acquisition, Shadow Phase, Reverse Shadow Phase
• Detailed Project Planning and Proactively monitoring the Program progress, resolving issues, and initiating appropriate corrective action.
• Responsible for preparing test plans and estimated time frames for test deliveries.
• Implemented QS process of Test Design, Test Development & Test Execution for PGW IT R&D.
• Implemented Test Design, Test Development and Test Execution for CHC.
• Provided estimates for the testing effort of the application changes and change controls and coordinated the testing requirement.
• Managed the Test planning meetings to streamline the Test planning process and ensured all the requirements are being met.
• Analyzed business and system requirements and developed test scenarios, test scripts, test conditions, and documented the test results.
• Analyzed the Business Requirements and developed Test Strategy & Test Plans and prepared detailed test cases for UAT.
• Conducted system testing, integration and regression testing and tracked all test results in QC and closed all defects by re-testing before UAT.
• Participated actively in requirements and design reviews, defect reporting, reviewing, test data preparation. Met with users to analyze business functionality and designed test cases to satisfy those requirements.
• Worked hosting the status meetings and conducting the meetings with extended teams for project statuses.
• Worked on onsite - offshore model by co-coordinating and mentoring the offshore team.
• Participated in requirements/use case walk-through meetings to understand the applications business process and to gather testing requirements.
• Managing communications with all stakeholders to resolve the dependencies and mitigate the risks
• Reporting the Program health on regular basis to the Senior Management
• Resolve the program blockers and enable the team for successful delivery
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• Experience in managing and mentoring large teams across locations to maintain KPI’s
• Manage wide range of testing projects with accurate planning, dynamic scheduling, and allocation
• Presenting DSR, WSR, MIS, Governance Deck, and various other Reporting to all stakeholders, highlighting the Issues and Risks along with Mitigation
• Participate in various meetings and calls with all stakeholders for smooth and quality deliverable and send maintain MOM for tracking the action items to closure
• Mentoring and tracking for project deliverables within the budget and timelines

Confidential, Minneapolis MN

Project Manager

Responsibilities:

• Implemented Test Design, Test Development and Test Execution for Oracle R12 Upgrade.
• Worked on R12 OTC and P2P cycles. Worked extensively on OM, PO, INV, BOM, AP, AR modules.
• Worked on MS Project Plan by creating the Tasks as per the Project Milestones.
• Defined the requirements matrix and conducted both defect and walk-through meetings with developers and QA team members.
• Managing and mentoring to offshore team members in technical and functional knowledge related to quality process.
• Provided estimates for the testing effort of the application changes and change controls and coordinated the testing requirement.
• Managed the Test planning meetings to streamline the Test planning process and ensured all the requirements are being met.
• Analyzed business and system requirements and developed test scenarios, test scripts, test conditions, and documented the test results.
• Analyzed the Business Requirements and developed Test Strategy & Test Plans and prepared detailed test cases for UAT.
• Conducted system testing, integration and regression testing and tracked all test results in QC and closed all defects by re-testing before UAT.
• Participated actively in requirements and design reviews, defect reporting, reviewing, test data preparation. Met with users to analyze business functionality and designed test cases to satisfy those requirements.
• Worked hosting the status meetings and conducting the meetings with extended teams for project statuses.
• Worked on onsite - offshore model by co-coordinating and mentoring the offshore team.
• Participated in requirements/use case walk-through meetings to understand the applications business process and to gather testing requirements.
• Created test plan and estimated time frames for functional IT, UAT phases.
• Coordinated the project details, schedules, and plans, assisted in developing change and configuration management plans.
• Created traceability matrices to trace all levels of requirements and test cases to software requirements.
• Designed and developed test scenarios and test cases. Worked on test case execution, defect reporting, reviewing, test data preparation and Conducted defect meetings with developers to walk-through each defect in detail for quick resolutions/fixes.
• Provided quality Matrices for measuring product quality and team efficiencies.
• Worked HP Quality Center, System test, agile methodology and Conducted QA meetings for team to walk-through on test plan.
• Met with users to analyze business functionality and designed test cases to satisfy those requirements. Creating and executing SQL queries to validate test data using TOAD.
• Executed test cases and tracked defects/issues into Quality Center and notified management with details. Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines.
• Documented the Daily Defects Status with the help of QA Metrics
• Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines

Confidential, San Jose, CA

Lead Testing Specialist

Responsibilities:

• Implemented Test Design, Test Development and Test Execution for AMS Applications.
• Analyzed business and system requirements and developed test scenarios, scripts, test conditions, expected results and documented the test results.
• Prepared Test scripts, test cases for existing and new developments in AMS Systems.
• Responsible for creation and automation of test plan, strategies, test procedures as well as documentation.
• Developed Data Driven Test scripts using QTP as well as running these scripts for the Interface testing.
• Involved in database testing by writing SQL queries and using data base functions for automation.
• Done extensive scripting using the TSL language in the Automation process. Used the TSL functions and custom developed functions in the scripts.
• Participated in requirements/use case walk-through meetings to understand the applications business process and to gather testing requirements.
• Wrote test plans and estimated time frames for functional IT, UAT test phases.
• Manage and coordinate project details, schedules, and plans, assisted in developing change and configuration management plans
• Created traceability matrices to trace all levels of requirements and test cases to software requirements.
• Involved on test planning, test cases and test scenario creation, test case execution, defect reporting, reviewing, test data preparation and Conducted defect meetings with developers to walk-through each defect in detail for quick resolutions/fixes.
• Provided quality Matrices for measuring product quality and team efficiencies.
• Worked on Web UI Automation, HP Quality Center, System test, Agile, Waterfall methodologies and Conducted QA meetings for team to walk-through on test plan.
• Conducted Procure to Pay process testing. Participated actively in the team meetings with the developers for Defect reviews.
• Executed test cases and tracked defects/issues into Quality Center and notified management with details. Worked on the continuous improvement of QA Process by reviewing and evaluating existing practices with standard testing guidelines.
• Documented the Daily Defects Status with the help of QA Metrics