SUMMARY

• Scrum Master with over 7 years of experience in helping team delivering large - scale software and Web development projects on time and on budget by effectively collaborating, facilitating, and leading multiple scrum teams with a servant leadership style.
• Accomplished Scrum expert seeking a new opportunity to grow and provide value.
• As a scrum master I am ready to bring value to any team by facilitating all scrum ceremonies and reducing waste through evolving teams into thinking lean.
• I am results-driven and have a proven record of transforming organization into healthy growing agile environments.
• I am a focused individual with a constant willingness to learn and continuously improve my agile skills and knowledge.
• Expert at driving the adoption, and enforcement of Scrum rules.
• Capable of bringing overwhelming enthusiasm and awareness to projects.
• Expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Astute learner with ability to work under pressure in fast-paced, time sensitive environments.
• Mentoring team of diverse cultures
• Excelling at prioritizing, organizing, completing multiple tasks simultaneously
• Commitment to excellent customer relations.
• Organized, goal-oriented, and able to master new technologies, manage multiple tasks while following through from start to completion.
• Excellent leadership, communication (written and oral) and interpersonal skills
• Exceptional problem solving and sound decision-making capabilities.
• Ability to inculcate new relevant skills with ease in a time sensitive environment.
• International Markets and Affairs

TECHNICAL SKILLS

Project Management: Release Management, Strategic Planning, Business and Risk Analysis, Project Portfolio Estimation, Budgeting and Forecasting, Conflict Resolution

Project Lifecycle Methodologies: Agile (Scrum Framework), Waterfall

Project Management tools: JIRA, VersionOne, MS Project Management, Confluence, Jubler, Trello

Operating Systems: Window 7, Window 10, Mac OS, Linux, Ubuntu

Microsoft Office products: MS Word, MS Excel, MS PowerPoint, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Senior Scrum Master

Responsibilities:

• Facilitating Daily Scrum, Sprint Review & Retrospective.
• Facilitating issues resolution, Sprint Planning, Release Planning, and Product Planning.
• Developing and delivering change management strategies to minimize impact where necessary
• Identifying and driving process improvement by diagnosing issues and implementing solutions
• Using agile tools (JIRA, Confluence) for Work Item Management, Team Performance, & Reporting.
• Maintaining Teamwork & Collaboration within and across Teams and contribute towards Agile Adoption and Optimize trade-offs between quality.
• Mentoring individual Scrum Masters within the group throughout the entire employment lifecycle including (but not limited to) responsibility for recruitment (attracting best/top talent), performance tracking, training, and retention of team members.
• Demonstrating excellent change agent skills utilizing a management style that mentors/coaches team members and colleagues to inspire their best performance which encourages consistency, fairness, and transparency
• Ensuring projects are sufficiently resourced for the defined scope of work and are delivered on schedule and within budget.
• Monitoring project milestones and takes proactive steps to mitigate risk.
• Overseeing multiple projects and coordinates across other Agile teams for complex projects.
• Guiding my teams in the implementation of quality standards and recommending changes to improve the Agile process.

Confidential, New York, NY

Scrum Master II

Responsibilities:

• Mentored less experienced team members to adapt to scrum/agile best practices to deliver quality product in a complex project environment.
• Drove agile practices throughout the Organization through community practices.
• Acted as a conduit to other teams with which the team is interacting
• Tracked and produced Key metrics: burn down chart, burn up, velocity etc.
• Facilitated impediment in a timely, cost-effective manner.
• Facilitated Scrum events: Sprint planning, Daily Sprint, Grooming, Sprint Review and Sprint Retrospective.
• Represented the team at Scrum of Scrums meeting to report impediments for escalation.
• Ensured transparency of work to all relevant steak holders.
• Managed geographically and culturally diverse teams in the USA, Puerto Rico and India.
• Managed issues, risks, and dependencies.
• Worked effectively in cross functional team environment, and able to balance workload and prioritizes effectively. Able to manage self and time to meet commitments

Confidential

Senior Scrum Master

Responsibilities:

• Facilitated product backlog maintenance, release and sprint planning, story writing and backlog prioritization.
• Collaborated with business stakeholders & partners to understand & support their business strategies, and to elicit, analyze, evaluate & document user needs to provide technical solutions & optimized business processes.
• Made proactive usage of Agile methodology and Agile Frameworks: Scrum, Kanban, XP, SAFe
• Actively participated in sprint planning activities, daily stand ups, sprint reviews and sprint retrospectives
• Actively participated in scrum of scrum meetings with program manager
• Updated technical documentation in Confluence and created widgets on JIRA dashboard to help the scrum team view progress, ensured well written acceptance criteria is maintained for user stories.
• Encouraged self-organization, meaning that the team itself should remove issues wherever possible
• Helped in data migration and storage to AWS through simple storage services (S3)
• Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution.
• Facilitated discussions, decision making, and conflict resolution meetings
• Assisted internal and external communication, improving transparency, and radiating information
• Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog

Confidential, New York, NY

Scrum Master

Responsibilities:

• Supported Product Owner, especially on backlog creation and ongoing refinement, including prioritization and information needed by the team to plan and deliver work outcomes.
• Guided 1-3 Agile Scrum Teams through Sprint cycles ensuring readiness of items included in sprints and at a pace that is sustainable for the Agile Scrum Team and their customers.
• Removed any identified impediments and reporting such as velocity and burn-down charts.
• Guided Scrum Teams on use of Agile /Scrum values, principles, and practices, including self-organization, daily stand-ups, sprint planning, sprint review and sprint retrospectives.
• Facilitated discussions and decision making and promoted a trusting environment that emphasizes solution development with team members and customers.
• Partnered with NM IS Teams, including product application and service owner roles, to define and refine capabilities to deliver value using Agile practices.
• Collaborated with other system functions as required (e.g., IT, Quality, Analytics, Patient Engagement, etc.)
• Partnered with the Project Management Office to assess and increase Agile maturity within each Agile Scrum Team using the methods and tools maintained by the Agile Program Manager

Confidential, New York, NY

Project Manager/Scrum Master - Development

Responsibilities:

• Facilitated Scrum events, assesses Agile maturity within immediate Scrum teams and organization, and worked with management to create Agile roadmaps and coach Scrum teams
• Acted as an influencer by implementing Agile processes, practices, principles, and values; helped team and company to improve collaboration and self-organization
• Identified and help mitigate program and team level risks/impediments
• Represented teams at program level events (Scrum of Scrums, ART Sync, etc.) and clearly communicated team accomplishments, impediments, and dependencies
• Utilized data, team feedback, and other factors to make decisions and report on quality, delivery rate, throughput, productivity, and velocity
• Servant leadership role with no direct reports
• Assisted in and/or leads setting and managing team/individual performance KPIs
• Filled in day-to-day Release Train Engineer (RTE) responsibilities as needed
• Played product owner role by translating customer’s desire