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Sr. Program Manager Resume

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Seattle, WashingtoN

SUMMARY:

  • Facilitate the delivery of software products and features with numerous cross organizational dependencies and risks with minimal direction
  • Program management in chaotic, rapidly changing, entrepreneurial environments transforming teams to agile frameworks
  • Experienced in Agile or Agile/traditional blended environments as Program Manager, Project Manager, Agile Coach, Scrum Master, and Product Owner
  • Worked closely with stakeholders to gather and develop UX/UI design, functional requirements, estimate effort and deliver
  • Interpersonal skills to effectively interact with senior management, customers, cross functional and matrix teams
  • Working with stakeholders, product owners and customers to develop and refine requirements, creating product roadmaps and build story backlogs
  • Certified Scrum Master. Recent Construx training for Scrum, Agile Requirements, Product Owner, Kanban, and Scaling Enterprise Scrum
  • Identify and drive the resolution of technical and business roadblocks during all phases of product development

TECHNICAL SKILLS:

Tools: Jira/Portfolio, Confluence, Version One, TFS, MS Project, Excel, iRise, InVision, Zeplin, Ms Office, Photoshop, Lightroom, Premier Pro and After Effects

EMPLOYMENT HISTORY::

Confidential, Seattle, Washington

Sr. Program Manager

Responsibilities:

  • Program management for multiple teams producing broadcast news sites as well as OTT (Over the Top TV) on multiple platforms (IOS, Android, AppleTV, Amazon TV, Roku) with associated web experiences.
  • Scrum master and agile coach responsible for implementing Scrum across multiple new software product teams
  • Program management and creation of a DevOps team implementing continuous integration and deployment processes
  • Responsible for the full SDLC from the vision, functional requirements, UI/UX Design, Application Design and delivery
  • Management of offshore vendors for development of OTT (iOS, Android, Roku, Apple and Fire TV) applications, ecommerce - content entitlement and In App Pay
  • Management of digital projects across web and mobile platforms integrating media, ecommerce (full stack) and web content
  • Implementing enterprise scale SDLC and workflows for product roadmap, requirements, UX, visual design, development and continual deployment within a formal scalable agile framework (SAFe like)

Confidential, Seattle, Washington

Sr. Technical Program Manager

Responsibilities:

  • Technical program management of data quality tools, address correction and mail products
  • Scrum master and coach responsible for implementing Scrum across multiple new software product teams
  • Program Manager responsible for the decomposition and migration of .Net C# products to Java REST services
  • Working with stakeholders, Product Management and development to create functional requirements and product backlogs
  • Technical program management for multiple teams producing data quality products
  • Coaching new team s utilization of TDD, BDD, XP and Kanban Agile methods
  • Implemented enterprise framework for requirements, UX, visual design, development and continual deployment within a formal Scrum framework
  • Program management for DevOp team implementing a continuous integration and deployment processes

Confidential, Seattle, Washington

Sr. Program Manager

Responsibilities:

  • Program management of digital media teams providing UI/UX design, web services, SEO, continuous deployment and content creation utilizing Adobe CQ5 CMS for both the UOP marketing site and online classrooms
  • Program management and delivery of mobile and web experiences for marketing sites, Ecommerce and online school applicationsScrum Master and Agile Coach for 4 teams providing digital media and web services to Apollo’s Confidential business units and external customers
  • Program management responsible for the complete SDLC for requirements, UX, visual design, development and launch within an enterprise scale Scrum framework
  • Delivered several new Confidential Career initiatives from the ground up with new UX, web services and responsive user interfaces
  • Implementing a formal scalable agile framework (SAFe like) for product roadmap, requirements, UX, visual design, development and continual deployment.

Confidential, Seattle, Washington

Sr. Technical Project Manager

Responsibilities:

  • Professional Services Project Management of video media delivery systems for movie studio, cable and telecom customers
  • Scrum Master leading multiple agile engineering teams utilizing Scrum processes
  • Working closely with customers to gather and document UX/UI and functional requirements, estimate effort, MSA creation, create SOW and integration planning
  • Responsible for profitability of customer engagement. Creation and management of professional services statements of work.
  • Manage project budgets, report to C level project financials, customer issues and risks
  • Pre Sales support responding to customer RFP's, sales calls
  • Delivered professional services for large video content providers and telecom TV anywhere companies

Confidential, Bellevue, Washington

Sr. Program Manager

Responsibilities:

  • Professional Services Project Management of software services for social networking, photo and video albums, digital vault for large wireless telecom customers
  • Scrum Master for multiple teams on and off shore
  • Managing professional services programs from concept to delivery for large carriers and handset design and development companies
  • Development and maintenance of statements of work, story creation and project schedules

Confidential, Seattle, Washington

Sr. Project Manager

Responsibilities:

  • Project Management of ecommerce, PCI compliance, media search, Localization, content management and media fulfillment applications
  • Project Management of SAP financial system integration
  • Requirements Management, assuring the team has clear and complete requirements
  • Agile coach working closely with product owners and agile teams to facilitate development of Confidential agile practices. Scrum Master for several concurrent IT projects

Confidential, Bothell, Washington

Sr. Program Manager

Responsibilities:

  • Program Management of hardware/software products for IPTV (Internet Protocol Television), video content rights management, video encode/decode, access management and on demand streaming content.
  • Managing professional service and engineering projects from concept to delivery for large telecom TV anywhere and IPTV customers
  • Implement agile methodology within a waterfall framework. Scrum Master Certified Object Mentor 2006.
  • Development and maintenance of statements of work, story creation and project schedules

Confidential, Everett, Washington

Marketing/Programs Manager

Responsibilities:

  • Development of email marketing and online store
  • Define target markets, validate those markets and execute marketing campaigns
  • Development of Web Store
  • Develop product pricing and promotion for brick and mortar and web store integration

Confidential, Redmond, Washington

Program Manager

Responsibilities:

  • Contracted to Program Manage a new hardware/software product release
  • Implementation of Program Management practices across organization
  • Identification and correction of problem areas in new medical device program

Confidential, Redmond, Washington

Engineering Director

Responsibilities:

  • Plan task assignments, delegate to team members and maintained teams focus on tasks
  • Development and maintenance of metrics to measure various aspects of quality and performance
  • Identify and manage the resolution of technical and business issues/risks during all phases of the development cycle
  • Prepared performance assessment via written performance appraisals

Director Program Management

Confidential

Responsibilities:

  • Managed contract offshore resources, partners, customers and third party vendors, requests for proposals, product requirements and statements of work
  • Managed program managers responsible for telecommunication B2B gateway programs
  • Marketing interface for product definition and beta support. Worked closely with product management and customers in setting product requirements and goals
  • Developed and executed capitol and expense budgets
  • Managed post development problem resolution for customers and product support

Confidential, Everett, Washington

Product/Program Manager

Responsibilities:

  • Identify and manage the resolution of technical and business issues/risks during all phases of the development cycle
  • Prepared performance assessment via written performance appraisals
  • Developed and executed capitol and expense budgets
  • Development and maintenance of Statements of Work and Program Schedules
  • Plan task assignments, delegate to team members and maintained teams focus on tasks
  • Development and maintenance of metrics to measure various aspects of quality and performance
  • Identify and manage the resolution of technical and business issues/risks during all phases of the development cycle
  • Provided post development problem resolution for customers and product support
  • Define the product direction, produce requirement documents and manage the program to achieve the planned functionality, quality and delivery commitments

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