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Scrum Master Resume

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Louisville, KentuckY

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SUMMARY

  • Certified scrum master with 6 years of experience and proven history of facilitating teams that has delivered high - quality, small to large scale software, ontime and within budget using agile methodolgies.

PROFESSIONAL EXPERIENCE

Confidential, Louisville,Kentucky

Scrum Master

Responsibilities:

  • A servant leader and a mentorto two agile teams, also promote adherence to scrum practices in order to continually improveteam’s performance, value and functionalitydelivery by guiding, coaching,removing impediments and empowering the team.
  • Facilitate crucial conversations with teams when conflict resolution opportunities arise and empowered the delivery teams to self-organize.
  • Track key metrics through burndown and burn up charts, work cumulative flow, velocity, defect summary report and making sure team progress radiated to the teams, program manager and key stakeholders.
  • Facilitate scrum ceremonies(sprint planning, daily scrum, sprint review and retrospective) at regular cadence and ensure there’s full engagement.
  • Support and work with product owner with respect to backlog refinement, managing and prioritizing product backlog items.
  • Assist the development team in identifying,removing and escalating impediments.
  • Lead and coach product owners on how to write good user stories and meets the invest criteria, story estimation and EPICs breakdown if necessary.
  • Guided the Scrum teams in establishing normalized estimating and team velocity.
  • Coordinated with software engineers and clients to optimize software performance, track defects and complete change requests while adhering to the agile values and principles.

Confidential, Fortworth, Texas

Business Analyst

Responsibilities:

  • Constantly determined and translated the business requirements into a solution by defiing comprehensivestories for system and process enhancement changes
  • Patnering with product Management and key stakeholders to foster inovation by translating rough business requirements into tangible, easy to understand user stories.
  • Created and drove the change records for our over approval for implementation.
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions .
  • Leading onging reviews of business processes and developing optimization strategies.
  • Conducting meetings and presentations to share ideas and findings.
  • Perfoming requirement analysis.
  • Gathering critical information from meetings with various stakeholders and producing useful reports
  • Ensuring solutions meet business needs and requirements.
  • Serving as a liason between stakeholders and users.
  • Create and hoc reports, coordinate backlogs grooming using JIRA and Kanban board.
  • Provide on all support and solution to vendors and stakeholders for our credit card applications.
  • Developed user training documentation and updated the knowledge base articles (KB) to improve support .
  • Take ownership of the product backlogs, demo and participate/orgarnize in daily stand ups.
  • Create weekly dashboard reports using Excel, Tableau, Word, Power point compiling production. issues trends to drive continous imrpovement and drive down re-occuring incidents.
  • Drove improvemnts of monitoring and alerting tools such as Grafana and Splunk.

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