Project Coordinator Resume
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GeorgiA
SUMMARY
- Advanced project coordination and management
- Proficiency in managing orders, budgets and inventory
- Ability to manage personnel
- Excellent sales support services and client based interactions
- Exceptional communication/interpersonal and organizational skills
TECHNICAL SKILLS
Computer: Advanced Microsoft Excel skills (vlookups, pivot tables, etc), Word, PowerPoint and Access, Sharepoint, NewScale, Clarify, SAP and some SQL and Visio
Business: Customer Relations, Sales, Budget Development, Management, Basic Accounting, Inventory Control, Training and Public Speaking
PROFESSIONAL EXPERIENCE
Confidential, Georgia
Project Coordinator
Responsibilities:
- Track a daily report of all billable items and client requests
- Have successfully held past due collections to less TEMPthan 3% each month
- Conduct regular meetings with customers to ensure all accounts receivables, totaling approximately $10M each month, are collected and identify and resolve any billing issues (short payments, pull back of funds, etc.)
- Through relationship management and regular client interaction, reduced monthly disputes by at least 50%
- Designed and created a template for porting data into assigned databases
- Liaise between engineers and client regarding server builds, communicating work order and task completion
- Prepare monthly Trend Reports and analyze service level agreement statistics for reporting to project manager
- Prepare monthly Executive Reports for all of Siemens North America Management
Confidential, Georgia
Sales Representative
Responsibilities:
- Sold credit card processing services, equipment and software
- Conducted training for over 50 business owners in the use of online processing software
- Achieved sales goals each year
- Prepared and presented service proposals to CEO’s and owners of small to mid - sized businesses
- Provided customer service to clients
- Hired and trained new sales personnel
Confidential, Georgia
Service Desk Coordinator
Responsibilities:
- Administered all aspects of service orders for assigned client
- Assigned security and engineer queues for all requests
- Reduced the queue wait time by 80%
- Increased Clarify communication, case closure and service level agreement statistics
Confidential, Atlanta, Georgia
Merchandise Coordinator
Responsibilities:
- Maintained visual presentation of all Confidential belts and wallets in the Atlanta area department stores
- Designed and prepared weekly reports for buyers and sales reps regarding sell thrus and inventory levels
- Worked closely with store management to insure optimal inventory placement and display
- Held seminars to train store personnel in product sales and visual display
Confidential, Vail, Colorado
Buyer
Responsibilities:
- Bought all inventory for two Polo Stores in Vail and Aspen, Colorado
- Set up and maintained new software inventory system
- Designed detailed reports for the owners and store managers regarding sales by style, color and size
- Reduced shrinkage from 3% to 1% by implementing inventory guidelines
- Improved sales by 30 % by negotiating buy backs, markdowns and returns with all Polo vendors
- Managed all shipping and receiving personnel and operations