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Scrum Master Resume

Burlington, NC


  • Certified Scrum Master wif over six years of hands - on experience, Agile Coach wif servant leadership and strong communication skills halping in facilitating and coaching team members wif a focus on Agile methodology and Scrum principles aligned to the Confidential .
  • Working closely wif the Scrum team to complete sprints and deliver quality deliverables. Assisting scrum team to maintain a vast array of skills ensuring the engagement and commitment of the team and leading the team to be passionate about their work.


Highly Proficient in: JIRA | Rally | Gitlab | SharePoint |Azure DevOps | SAP (QM) | OS | Linux | MS Office | Confluence| WebEx| Zoom| Skype| Microsoft Teams| SharePoint |

Scrum Values & Principles: Coaching/Mentoring | Conflict Resolution | Team Empowerment | Backlog

Refinement/Grooming: Scaled Agile Framework (SAFe) SDLC | User Story | Sprint Planning |Sprint

Review: Sprint Retrospective | Scrum Metrics


Confidential, Burlington, NC

Scrum Master


  • Responsible for ensuring that project business and IT requirements are captured and documented
  • Organizing and facilitating sprint planning, daily stand-up, sprint reviews, retrospectives, product backlog refinement and ensuring their is full team engagement.
  • Establish cross functional collaborative, supporting environment that led to an increase in high quality value delivered to our customers from 50% to 80%.
  • Assisting multi-site Scale Agile Framework (SAFe) quick start and Release train launches.
  • Coaching product owner: halping them understand their role and how to create a cohesive product vision that draws in the needs of multiple stakeholders to achieve buy-in and shared understanding
  • Facilitating discussions and conflict resolution while empowering team to self-organize.
  • Providing all support to the team using a servant leadership style whenever possible, leading by example.
  • Identifying and removing roadblocks to teams working progress.
  • Promoting and empowering and self-organizing team by shielding the team as necessary to establish a trusting and safe environment for raising problems, defining solutions, and committing to milestone deliveries.
  • Guiding scrum teams in establishing normalized estimating.
  • Monitoring the pulse and moral of the teams, influencing the team spirit and creating excitement around the deliverable.
  • Utilizing Azure DevOps to track and effectively communicate team velocity, burn down charts and sprint/release progress to the team.
  • Providing direction and coaching to the team to encourage adoption of good agile practices.

Confidential, Memphis, TN

Scrum Master


  • Facilitated daily scrum meetings, Backlog refinement, sprint planning, sprint review, and sprint retrospective.
  • Performed the role of a servant leader for multiple Onshore and Offshore Scrum teams on agile good practices.
  • Coached the team for continuous improvement at a sustainable pace for the organization.
  • Collaborated wif internal and external stakeholders to communicate transparently.
  • Worked closely wif the Product Owner to define, plan, and maintain the product backlog.
  • Used agile project management tools to track team adoption and adherence to procedures and best practices.
  • Delighted internal and external customers through frequent delivery of high-quality software.
  • Facilitated timely delivery through effective team collaboration, decision making, and conflict resolution.
  • Embraced a servant leader role across scrum teams and supported them by proactively identifying and removing impediments and dependencies.
  • Actively participated in a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community.
  • Sustained an environment of collaboration and safety that creates value for the members.

Confidential, Memphis,TN

Quality Assurance Manager


  • Monitored manufacturing for problems, concerns and made recommendations.
  • Trained staff to understand quality control and program requirements.
  • Participated in department process improvement projects of other activities as directed by management.
  • Oversaw and implanted corporate quality policies
  • Increased awareness of management towards quality
  • Promoted continuous improvement in the production line using several quality tools
  • Prepared quality approvals and inspection standards
  • Monitored, measured, and reported on progress of Agile adoption and promote continuous improvement to halp teams increase velocity.
  • Coordinated customer audits, visits, containment activities and counter measures.

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