Scrum Master Resume
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Saint Paul, MN
SUMMARY
- Reality - based Coach and Servant Leader: me strive daily to keep my ego out of the equation, so dat me may coach and lead my Scrum teams to do the same and give input using their creative thinking, energy and expertise to move their work forward, meeting the Definition of Done and accomplishing the Sprint Goal.
- me coach them on the Wat and How and who is responsible for each and empower them with accountability through self-organization and management, taking ahold of and creating their own work from the beginning. Creative thinker dat cheer-leads Scrum teams to self-manage their work.
- Soft Skills: Goal oriented, energetic, collaborative team leader with excellent organizational skills, communication and interpersonal skills, and customer relationship management.
PROFESSIONAL EXPERIENCE
Confidential, Saint Paul, mn
Scrum Master
Responsibilities:
- Conducted Coffee Talk sessions to listen to leaders and understand their current state, needs, concerns, and roadblocks to transforming their teams to Agile.
- Built Agile awareness presentations dat detailed wat Agile is, how it works and wat would be needed to move into an Agile operating methodology.
- Presented multiple variations of Agile frameworks dat the teams could use, such as Scrum, Kanban, Lean.
- Laid out requirements for selecting teams dat could be used as Pilot program.
- Assessed Agile teams to make recommendations for organizational improvement utilizing Agile methodologies and techniques.
Confidential, Minneapolis, mn
Scrum Master
Responsibilities:
- Worked diligently to support and promote the adoption of Scrum using coaching fundamentals: active listening, powerful questions, reflection, feedback and GROW model, to multiple Scrum Masters, Product Owners, Delivery Teams, and the Organization.
- Coached Scrum teams in establishing operating agreements to create a safe, transparent working environment for learning and collaboration. Lead them on the journey of becoming self-managed, cross-functional, high-performing teams, dat seize opportunities to solution issues as they arise.
- Mentored multiple teams in effective use of basic scaling practices to improve cross-team collaboration and worked with all levels of leadership to make release planning framework decisions for their departments.
- Worked with leadership to support Communities of Excellence.
- Assessed Agile teams and made recommendations for improvements.
Confidential, Maplewood, mn
Agile Coach
Responsibilities:
- Served as Trainer to multiple new global teams awaiting their formal Dojo training; using the official Scrum Guide to explain and understand Scrum theory, rules, practices and values, the framework, roles, events and artifacts.
- Worked diligently to support and promote the adoption of Scrum using coaching fundamentals: active listening, powerful questions, reflection, feedback and GROW model, to multiple Scrum Masters, Product Owners, Delivery Teams, and the Organization.
- Coached Scrum teams in establishing operating agreements to create a safe, transparent working environment for learning and collaboration. Lead them on the journey of becoming self-managed, cross-functional, high-performing teams, dat seize opportunities to solution issues as they arise.
- Conducted quarterly Big Room Planning sessions to help new and existing teams create Program and Product roadmaps, helping them understand team capacity and to plan their workload using basic scaling practices to improve cross-team collaboration and coaching all levels of leadership to make release planning framework decisions for their departments.
- Coordinated Health Assessments for teams to evaluate their maturity and needs using Microsoft Forms. Followed up with teams to understand training and coaching needs, to help them become more self-managed and cross-functional.
- Worked with leadership to initiate Communities of Excellence.
Confidential, Minneapolis, mn
Scrum Master
Responsibilities:
- Worked diligently to support and promote the adoption of Scrum using coaching fundamentals: active listening, powerful questions, reflection, feedback and GROW model, to multiple Scrum Masters, Product Owners, Delivery Teams, and the Organization.
- Coached Scrum teams in establishing operating agreements to create a safe, transparent working environment for learning and collaboration. Lead them on the journey of becoming self-managed, cross-functional, high-performing teams, dat seize opportunities to solution issues as they arise.
- Introduced quarterly Big Room Planning sessions to help new and existing teams create Program and Product roadmaps, helping them understand team capacity and to plan their workload using basic scaling practices to improve cross-team collaboration and coaching all levels of leadership to make release planning framework decisions for their departments.
- Worked with leadership to support Communities of Excellence.
- Assessed Agile teams and made recommendations for improvements.
Confidential, Bloomington, mn
Interim-Scrum (Consultant)
Responsibilities:
- Coached the Product Owners to manage the product backlogs so dat the most valuable and important work was always prioritized, 2-3 Sprints out, and worked daily to enable the development teams to deliver highest-priority items as efficiently as possible. Our team produced valuable working software ready for release every two weeks.
- Facilitated the prescribed Scrum events, artifact transparency and regular meetings between product owners and business partners, to build a meaningful Product Backlog and reassess priority.
- Guided focus of issues brought by the business away from the delivery teams, to the product owners so they could prioritize new issues on the backlog; protecting them from external influences so they could remain focused on the Sprint goal and avoid context-switching. Through inspection and adaptation, the teams learned to dial back over-confidence in favor of steadier velocity growth.
- Worked with the delivery teams daily to enable them to become self-managing, and cross-functional. Empowered them with accountability, through self-organization and management, to take ownership of their work in planning - envisioning, building and tasking out the work, based on their hands-to-keyboard time each Sprint. This built cohesion in the teams; got everyone thinking and speaking in similar language, building the maturity of the teams.
Confidential, Plymouth, MN
Scrum Master (Consultant)
Responsibilities:
- Worked diligently to support and promote true Scrum by helping everyone understand Scrum theory, rules, practices and values, coaching the Scrum framework to multiple Product Owners, Delivery Teams, and the Organization.
- Coached Scrum teams in establishing operating agreements to create a safe, transparent working environment for learning and collaboration. Lead them on the journey of becoming self-managed, cross-functional, high-performing teams, dat seize opportunities to solution issues as they arise.
- Coached the Product Owners to manage the product backlogs so dat the most valuable and important work was always prioritized, 2-3 Sprints out, and me worked daily to enable the development team to deliver highest-priority items as efficiently as possible.
- Worked with the delivery teams daily to enable them to become self-managing, and cross-functional - the teams were in siloed roles. me empowered them with accountability, through self-organization and management, to take ownership of their work in planning and during the Sprint, so dat should someone be out of office work did not bottleneck and put Sprint goals at risk. This turned out to be quite successful, and other teams started adopting this as well.
Confidential, eagan, MN
ScrumMaster, Program Coordinator (Consultant)
Responsibilities:
- Facilitated prescribed Scrum events. Worked with Product Owner to maintain Product Backlog, adjusting where needed. Worked with Development teams to remove Impediments.
- Developed program and project scope statements, in consultation with applicable stakeholders. Assessed and helped write migration requirements.
- Helped develop, communicate and implement program and project risk and issue management plans and strategies.
- Worked with stakeholders to keep project milestones and budgets on track; escalated issues accordingly to mitigate risk; planned timelines and resource management.
Confidential
Project Manager (Consultant)
Responsibilities:
- Developed program and project scope statements, in consultation with applicable stakeholders. Assessed and helped gather and write migration requirements.
- Helped develop, communicate and implement program and project risk and issue management plans and strategies (mitigation, avoidance, transfer, acceptance Managed war-room during cutover, move and go-live activities.
- Worked with stakeholders to keep project milestones and budgets on track; escalated issues accordingly to mitigate risk; planned timelines and resource management.
- Maintained budget forecasting and performed resource request and allocation in ChangePoint. Maintained separate budget sheet to track vendor costs per month versus contract (SOW); extracted information from SAP, cross-referencing with ChangePoint actuals.
Confidential
Program Coordinator (Consultant)
Responsibilities:
- Coach and Mentor to all new Consultants dat joined this program; all aspects of on-boarding, conducted trainings on process and procedure, systems access and usage, integrating into their new teams, observed performance and provided feedback for continuous improvement.
- Communicated plans, schedules and access, tracked and reported status, issues and follow up. Planned cut-over and go live activities, working with deployment, DBA teams, IT PM’s and the PMO business partners.
- Helped develop, communicate and implement program and project risk and issue management plans, strategies and access. Managed war-room during cutover, move and go-live activities.
- Assisted PM's with maintaining budget forecasting and resource management in ChangePoint. Maintained separate budget sheet to track vendor costs per month versus contract (SOW). Extracted information from SAP, cross-referencing with ChangePoint actuals.
- Documented and managed EPMO compliance and standards.
- Decommissioned and recovered legacy hardware resources and systems.
- Facilitated issue resolution and risk mitigation meetings. Documented the RAID logs to track closure in a timely manner and provided weekly project status update.
Confidential, mpls, mn
IT Change Coordinator
Responsibilities:
- Arbitrated changes for insufficient information, missed timelines, and invalid problem tickets.
- Consulted with change requesters to gather missing information, determine correct process and procedure, helped determine timelines, and accurately completed their Change requests.
- Trained requesters on current process and procedures where needed and how to find documentation for same.
- Represented Change Management on weekly change review calls and Executive review calls.