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It Analyst Ii / Project Manager Resume

Durham, NC


  • Technical professional with over a decade of project management experience.
  • Exceptional communicator and presenter with the ability to persuasively manage technological projects from inception through completion.
  • Communicates technical concepts to both technical and non - technical audiences.
  • Will benefit top organization by combining in-depth technical knowledge, project management and leadership skills to drive productivity and revenue growth.
  • Thrives in a fast-paced environment with the ability to manage multiple tasks simultaneously. Technically proficient in MS Project, MS Office Suite, and Visio.

Core Competencies

  • Project Management
  • Technical Writing
  • Written/Verbal Communication
  • Team Leadership
  • Cross-functional Collaboration
  • Strategic Planning
  • Risk Management
  • Interpersonal Skills
  • Superior Time Management
  • Training & Development
  • Strong Analytical Skills
  • IT Best Practices


Confidential, Durham, NC

IT Analyst II / Project Manager


  • Facilitate and conduct weekly meetings with internal resources and vendors to provide updates and gather feedback to ensure project milestones are timely.
  • Analyze system performance issues to improve reliability, maintainability, and system performance and apply best practices for the management of the information system life cycle.
  • Implement applications, tools, and processes to increase efficiency for end-users and data management within business units.

Confidential, Raleigh, NC

Project Manager


  • Led full lifecycle of HIE interface implementation process.
  • Collaborated with EMR/EHR vendors and communicated protocols to complete two-way data exchange interface connectivity.
  • Worked with vendors and clients to develop HIE interfaces to support ADT, CCD files and IHE spec XDS.B ITI.8, ITI.9, ITI.18, ITI.4.1, and ITI.43 transactions.
  • Managed the UAT testing process of HIE interfaces with ambulatory practices and EMR/EHR vendors.

Confidential, Greensboro, NC

Senior Project Manager


  • Collaborated with EMR/HER and LIS vendors to complete pre-implementation tasks and two-way interface connectivity using communication protocols such as TCP/IP connection over VPN, Hyper-send, FTP, SFTP, and HTTPS connectivity clients.
  • Communicated with clients weekly to review interface milestones and walk through HL7 testing scenarios to verify viability and functionality of lab interface.
  • Oversaw lab interface transition from QA environment to production environment and migrated legacy result only and bi-directional HL7 interfaces from outdated lab information systems to updated lab information systems.
  • Worked closely with vendors to implement lab interface training and facilitate post-production interface support.

Confidential, Bethesda, MD

Senior Implementation Manager / Project Manager


  • Developed client-specific training materials, onsite presentations, and web demonstration conference calls by utilizing Microsoft Office Suite.
  • Gatheird business requirement documents for ad hoc financial reporting, KPI reports, and state and financial reporting.
  • Set up specific billing rules for insurance payers, billing rates, and procedural terminology codes.
  • Oversaw the completion of 837 professional/institutional billing testing, configured and created 837-professional/institutional billing files, CMS1500 billing report documents, custom billing invoices and client statements.
  • Led the process of system data transfer including importing client demographics, client axis, client medications, client contacts, client treatment plan information, and client billing information.
  • Directed initial go-live and follow-up onsite training sessions for clinical users, administrative/super users, fiscal staff, and management personnel.

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