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Project Manager/ Scrum Master Resume

Los Angeles, CA

SUMMARY

  • Project manager/ Scrum Master with over 6 years’ experience.
  • Expert at working with organizations to implement Scrum and promote agility thereby ensuring delivery of products to their customers at teh shortest sustainable lead time.

Areas of Expertise:

  • Agile Values and Principles
  • Project Management
  • Version1
  • Iteration/Sprint Planning Meetings
  • Team Building
  • Cerner
  • Coaching and Training
  • SDLC
  • Meditech
  • Conflict Resolution
  • Problem Solving
  • Epic

TECHNICAL SKILLS

  • Agile development methodologies
  • JIRA
  • Hive
  • Confluence
  • SAP
  • SQL
  • Microsoft Project
  • SharePoint
  • Smartsheet Excel
  • PowerPoint
  • Ideaboardz
  • Box
  • Google Suite
  • Teams
  • Workday
  • Bullhorn
  • ServiceNow

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

  • Supervise Cerner application design, development, support, and other maintenance activities in compliance with IT standards of practice
  • Lead Cerner upgrade initiatives or enhancements to workflows including teh design, build, and test phases
  • Provide technical direction, guidance, and assistance during project development and obtain all required formal approvals
  • Foster innovation and coordinate with Cerner, internal team, and clients to implement beneficial new functionality, workflow enhancements, and upgrades within reasonable timelines
  • Develop strong relationships with end - user communities, customers, and business partners
  • Provide support of application incidents reported through teh halp desk, including 24/7 on-call coverage support

Confidential, Los Angeles, CA

Project manager/ Scrum Master

Responsibilities:

  • Liaison between healthcare team and hospital management, act as integration manager when needed throughout term of contract
  • Ensure government contract with healthcare facilities are fulfilled while remaining within budget
  • Coach team on use of Epic, Cerner, Meditech and other electronic medical record applications for audits and quality improvement
  • Trained teams to conduct 15-minute daily scrums and have a parking lot for items for later discussion.
  • Created dashboards in TFS tool to halp with visibility and transparency required by several stakeholders dat also ultimately reduced churn and interference.
  • Designed and communicated a deployment plan and 4 release schedules dat halped across teh PMO.
  • Sanctioned by Release Train Engineer to drive Scrum of Scrums and take ownership of reporting program risks.

Confidential, Atlanta, GA

Program manager/ Scrum Master

Responsibilities:

  • Acted as servant leader to multiple teams of up to 15 agile team members
  • Coached organization in transforming from waterfall to Agile methodology
  • Increased departments productivity by 45%, increasing revenue nearly $1 million in one quarter.
  • Coordinate company-wide integration and training of EMR software
  • Created new method clinical managers used to audit subordinate’s documentation
  • Mentored product owners on backlog creation/ refinement, and of use of software ex. Jira, ideaboardz and Monday.
  • Maintains current care management documentation and information regarding care management activitieswithin teh required health IT system.
  • Educate individuals and/or team members on use of EMR systems, including EPIC and Cerner.

Confidential, IRVING, TX

Project Coordinator /scrum

Responsibilities:

  • Acting as a Scrum master for multiple cross functional teams.
  • Facilitating scrum events (sprint planning, daily scrum, sprint review and retrospective) at regular cadence and ensuring there’s full engagement.
  • Ensuring teams adhere to Scrum processes in support of product owner and development team
  • Supporting and educating teh Product Owner with respect to refining and managing teh product backlog items.
  • Assisting scrum teams in identifying and removing impediments to team’s work progress.
  • Ensuring teh outcome of retrospectives are implemented towards continuous improvement.
  • Facilitating organizational learning, change management and process adoption of Agile via metric, benefit realization outcomes, and retrospective findings.
  • Tracking key metrics through burn-down, burn-up, team velocity and radiating progress to teh teams and key stakeholders.
  • Guiding Scrum teams in establishing normalized estimating and team velocity.
  • Ensuring teams have clearly defined and enforced Definition of Ready (DOR) & Definition of Done (DOD)
  • Facilitating crucial conversations with teams when conflict resolution opportunities arise and empower teh delivery teams to self-organize.

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