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Technical Scrum Master Resume

Milpitas, CA


  • 13+ years of experience as Scrum Master/Developer/Test Lead/Performance Lead/Project Manager.
  • Experience working in the complete Software Development Life Cycle (SDLC) including Analysis, Design, Implementation, Testing and Maintenance. Managing multiple projects with multiple teams on tight deadlines.
  • Experience working as Performance Lead Engineer. Execute performance / load / stress and other non - functional tests. Monitor application logs to determine system behavior. Address all technical issues, facilitated the resolution and necessary follow up with PM, IS/IT, Development, and other cross-functional departments.
  • Experience in driving engineering practices (Coding Standards, Test/Behavior/Acceptance Driven Development TDD, BDD, ATDD, Test Automation, Continuous Integration, Refactoring, Pair Programming, etc.)
  • Experience in working with Program Management Office (PMO), Scrum Masters, Product Managers, Product owners and DevOps teams.
  • Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress, report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story mapping, and Release Planning
  • Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
  • Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines Experience in Organizing Product backlog features, epics, stories, estimations and tasks in JIRA, Rally and Version One.
  • Experience in identifying and removing impediments/roadblocks for the Scrum teams, escalate issues at the appropriate management levels and helped teams to deliver Program/Sprint Goals on time.
  • Experience in working as Servant-Leader with ART, Scrum Teams in conflict resolution, empowering the teams by increasing Transparency, Inspection, Adoption, Focus, Courage, Respect and continuously assessed the Agile/Scrum maturity of teams. Organized Community of Practice (COP), Center of Excellence (COE) and Meetups.
  • Experience in managing Projects Scope, Deadlines, Resources, Progress, Risk, Conflicts, escalations, client satisfaction levels and priorities accordingly.
  • Experience in Maintaining metrics that provide visibility into sprint health, progress, and impediments by compiling, analyzing and presenting various statistics (Program Predictability Measure, Team capacity, Team Velocity, Business Value, Estimations accuracy, Defects ratio, Team Satisfaction, Burn up/Down charts).
  • Coached Organizations and Teams in the Agile Transformation Journey.
  • Excellent Listening, Facilitation, conflict resolution, Presentation, Training, Negotiation, Analytical, Logical, Interpersonal, Written and Oral communication skills.
  • Entrepreneurial, Optimistic, Enthusiastic, Energetic, Detail-Results oriented, Proactive self-starter with track record of taking initiatives, ownership of work, Quick learner, Self-Motivated, organized, innovative team player, deep passion for continuous learning, believes in Determination, Dedication and Discipline.
  • Experience of projects involving solution development based on cloud (Google Cloud, Amazon Web Services AWS ), web or mobile application architecture


Domain knowledge: Banking/Finance, Insurance, Retail, Health Care. Project Management - JIRA, Rally, Version One, Microsoft Project

Testing Tool: Jmeter, Load Runner, Nimsoft, Cavisson Performance Tools NetStorm, NetOcean, Net Diagnostics, Net Cloud

Profiling Tool: App Dynamics, Dynatrace, Net Diagnostic, Splunk

Databases: Mongo DB, MySQL, Sql Server

Development/Programming Tools: Visual Studio, Dot Net Framework, C#, Java. Web Analyzer SOAP UI, Chrome Developer, Postman, Fiddler

Reporting Tools: MSBI, SSRS, SSIS, Crystal Reports Data Analyzer Splunk, Omniture

Version Control Tools: GIT, GITHub, Visual Source Safe, Team Foundation Server, Tortoise SVN.

Others: Google Cloud, Redis, Kafka, Micro Services, Web Services, Microsoft Share Point, Jenkins, Akamai, Confluence.


Confidential, Milpitas, CA

Technical Scrum Master


  • Collaborated with Product Owners, Product delivery leaders, vendors, key stake holders, development teams, infrastructure teams, Agile/Scrum Principles and helped in backlog prioritization, eliminating process wastes, resolution of defects and helped teams focus on quality.
  • Experience working with project involving solution development based on cloud (Google Cloud) for web & mobile application architecture
  • Worked with Transformation project from ATG Platform to Google Cloud.
  • As a Scrum Master facilitated Product Roadmaps, Release Planning, Sprint planning, Capacity planning with Scrum Teams and ensured over all alignment across teams.
  • Facilitated Daily Standups and removed impediments/roadblocks as quickly as possible. Captured and recorded meeting notes and ensure action items are completed promptly.
  • Worked with Program Management Office (PMO) on designing-executing Sprint planning sessions, system demos, Innovation and Planning sessions, Inspect and Adapt sessions.
  • Facilitated Scrum and Kanban ceremonies at team level, Program level (Scrum of Scrums (SOS), PO syncs, Release Planning, Product Backlog Refinement, Sprint Planning, relative estimating, Daily Standups, System Review/Demo and Sprint Retrospectives sessions).
  • Facilitated System Demos/Sprint Review sessions and make sure all Stakeholders, Product Owners and development team members participate and share feedback with Program, scrum teams for visibility.
  • Facilitated Sprint Retrospective meetings using Simple/Star Fish/Speed Boat approaches & captured key statistics. Prepared improvement backlog, action plan and daily follow-ups.
  • Collaborated with various stakeholders, user communities and project teams to learn and implement best practices. Managed performance and delivery of cross-functional teams and promoted team’s accountability.
  • Maintained globally spread team under one team to maintain togetherness and successful sprints.
  • Coached Scrum teams to organize Product backlog features, Sprint backlog items, Sprint Goals, epics, user stories, Acceptance Criteria, Definition of Ready (DOR), Definition of Done (DOD) & tasks in JIRA.
  • Coached teams by developing agile culture of Transparency, Inspection and Adoption. Generating Burndown charts using JIRA.
  • Ensured continuous monitoring and improvement of program management by maintaining Metrics that provided visibility into risk management, cross team dependencies, resource planning, sprint health, progress, quality, team capacity, team velocity, team morale, team satisfaction and impediments by compiling, analyzing, and presenting various statistics using Program boards, Kanban boards, Scrum boards, Burn-down charts and other Information Radiators.
  • Helped the Organization and Teams in the Agile Transformation Journey.

Confidential, San Francisco, CA

Performance Lead


  • Provided strategic solutions in terms of both technical and operational aspects.
  • Created Statement of work and provided ROM estimates Work with program management and chart performance testing timelines.
  • Gathered Performance Non-Functional Requirements, converting business NFR's to be test objectives. Defined Performance Test Data Strategy.
  • Reviewed Test Plan documents created by performance test engineers.
  • Reviewed Performance Test Summary reports and provide Performance Signoff
  • Co-ordinated and track the project progress to ensure project delivery. Status reporting highlighting process, issues, risks and mitigation plan. Presented engagement delivery metrics dashboards
  • Analyzed the Performance Test results and provide recommendations for optimization.
  • Transformed services provided to enable faster time to market, reduce cost and improved delivery to be the best in class

Confidential, Los Angeles, CA

Software Engineer/Performance Engineer


  • Gathered Performance Non-Functional Requirements from project stakeholders.
  • Expertise in Test Planning, Test Estimation, Test Strategy, Work Load Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.
  • Developed performance Test scripts as per Traversal flow document
  • Execute Benchmark, load, stress, endurance and other non-functional tests. Monitor application logs to determine system behavior.
  • Address all technical issues; facilitate the resolution and necessary follow up with Development and other cross-functional departments.
  • Analyze the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.
  • Generate performance graphs, session reports and other related documentation required for validation and analysis.
  • Publish results and receive appropriate signoff. Prepare detail status reports, and monitoring of all defects and issues.
  • Identifying memory leakage, connection issues & Bottleneck problem in the application.
  • Analyze root causes of performance issues and provide corrective actions.


Software Engineer & QA Test Lead


  • Involved in the complete Software Development Life Cycle (SDLC) including Analysis, Design, Implementation, Testing and Maintenance.
  • Developed the Web application using .NET Framework 3.5, MVC 4 with Entity framework and complementary technologies with an emphasis on front-end methodologies including AJAX, DHTML/XHTML, JavaScript and jQuery.
  • Used and created Language integrated query (LINQ) for getting Lists, arrays and collections.
  • Extensively worked with C#, Designed and developed SOA using Windows Communication Foundation (WCF) for the data access for the Web application to consume. extensively used Telerik Controls such as Rad Grid, Rad Combo Box, and Rad Buttons which gives rich and powerful UI.
  • Extensively worked with C#, Designed and developed SOA using Windows Communication Foundation (WCF) for the data access for the Web application to consume.
  • Create attractive UI using CSS, HTML, JavaScript, ASP.NET controls, Telerik controls.
  • UtilizedASP.NET Input Validation controls and JavaScript
  • Worked on Functional Requirement Document analysis.
  • Developing Browser compatibility for SME pages.
  • Worked and customized Out-of-Box features of SharePoint
  • Created complex SSIS packages using proper Control and Data flow elements.
  • Created several SSIS packages to import Flat files (CSV) into data tables and these packages were scheduled in regular time intervals.
  • Used Multi-Threading concepts.
  • Used System Tables, System Stored Procedure, DBCC commands for Database maintenance. Migrated DTS packages from SQL Server 2005 to SQL Server 2008 as SSIS Packages.
  • Built complex multi-sectional SSRS reports with charts and drill-down capabilities.
  • Responsible for Query optimization and performance tuning using tools like SQL Server Profiler, Database Engine Tuning Advisor for SQL queries and Stored Procedures.
  • Used Nimsoft tool for monitoring the application performance and created dashboard reports (Process time, Disk Time, % of Garbage Collection, Event logs)
  • Followed best practices for code development and code promotion including unit tests and code review.
  • Involved in phases of testing cycles such as unit testing, functional, Integration testing, performance and regression testing and user acceptance testing (UAT).

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