Senior IT Manager Resume Morrisville, NC - Hire IT People

SUMMARY

IT Management professional with extensive experience with IT operations and project management focusing on process optimization, team building and ITIL management principals

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Senior IT Manager

Responsibilities:

Supported large, multi - platform computing environment with limited staff and resources (1,000+ users and 1,200+ devices)
Eliminated redundant services and reduced IT operations budget $30,000 by cutting costs and outsourcing services to other University units and external vendors
Expanded storage capacity and functionality by implementing SAN environment using SAMBA, LDAP and Active Directory
Implemented charge-back system to manage data storage growth and secure funds for future expansion
Implemented multi-tiered help desk and database-driven incident system to maximize man hours and improve customer service

Confidential

IT Manager

Responsibilities:

Designed and implemented departmental web site and integrated Cascade CMS to improve communications and provide on-line tools for faculty, staff and students
Supervised the implementation and assisted in the design of computing infrastructure, including file services, print services, HPC cluster and incident tracking system
Spearheaded efforts to expand and enhance departmental IT staff to address the needs of a large, computationally-advanced user base

Confidential, Morrisville, NC

Web Developer/Marketer

Responsibilities:

Increased sales for company employing web marketing tools including web design, trend analysis, direct marketing, brand development, web content management and search engine optimization strategies
Designed and maintained concurrently nearly 50 company web sites using cutting edge web technologies, including; PHP, MySQL, HTML, and CSS