SUMMARY:

Forward - thinking and creative Project Management and Technical Publishing Professional with expertise in directing highly complex projects and cross-functional teams while executing differentiating strategic plans that dramatically accelerate growth and improve profitability with sustained operational results while achieving enterprise goals. Proven track record of structuring and implementing project portfolios that yield measurable results, cost reductions gained from improved system / process performance, and productivity gains through operational improvement initiatives. Keenly focused on customer requirements and service levels, which directly contribute to bottom-line results.

CORE COMPETENCIES:

Innovative / Collaborative Leadership Style

Strategic Planning / Execution

Project / Program Management

Operations Efficiencies

Budget Management

Reporting / Analysis

Cost-Reduction Strategies

Document Management

Vendor Management

Technical Documentation

Publishing / Document Management

Inventory Management

Conference Planning / Attendance

Electronic Publishing

Quality Assurance

Process / Continuous Improvement

Excellent Communications

Customer Focused / Relations

Team Building / Mentoring

Problem Resolution

Change Management

PROFESSIONAL EXPERIENCE:

Project Manager - Principal Technical Publishing Specialist

Responsibilities:

• Reported to SAS Press Editor in Chief; performed and managed production on SAS press books and supported any other publications.
• Coordinated the flow of print projects, including scheduling, sending files, and managing invoices to meet project deadlines.
• Successfully managed scheduling and formatting of books.
• Consulted with authors and writers working 20 - 30 projects simultaneously.
• Contributed $1M additional revenue annual through publication projects.
• Managed project hours as agreed to on ROI planning for each project.
• Changed formatting of publications to reduce margins and space counts; cut back on indexes saving more than $1500 per published title.
• Created standard operating procedure that allowed smooth planning of production support across three editors, one designer, and two business operations specialists.
• Coordinated the SAS Press bookstore for specific conferences, managing book inventory and sales numbers for books sold, as well as marketing pieces needed, and special events and promotions.
• Established “ticket templates” for publication requests; saved time, improved communication, and enabled report generation for planning.
• Spearheaded group move from Midas to ServiceNow.
• Continuously assessed departmental practices and procedures; recommended, championed, and implemented changes to improve quality and efficiency.
• Served as point person for group move from a Word-based to XML workflow and contributed to the procurement process of new book production software.
• Planned book-publishing deadlines by implementing a process that prevented a stressful year end.
• Led project planning sessions and worked with team members to finalize documentation plans, set appropriate milestones, and determine outsourcing needs.
• Provided excellent customer service and press inquiries at customer-facing events when representing SAS Press, the in-house publisher at SAS.
• Partnered with other divisions to plan all aspects of SAS Press’ presence at conferences, including annual
• SAS Global Forum international conference, effectively communicating logistical needs quickly.
• Kept abreast of changes in the electronic publishing environment. Combined technical knowledge with business objectives to provide input in support of departmental objectives.
• Produced multimedia technical documentation and collateral materials. Managed the integrity of multimedia source and final output files for web and print media.
• Created compatible working environment for documents by transferring files between platforms, revising or creating graphics formats, and converting text and graphics files as necessary.
• Entered text and / or text corrections and formatting tags from specified, edited, or proofread copy.
• Responsible for moving both the source (text and graphics) and final output files to the appropriate directory space (UNIX) or branches (PC).
• Sourced and provided archived documents to the Legal Division in support of litigation.
• Maintained records in inventory sales system (Clover).

Confidential

Principal Technical Publishing Specialist

Responsibilities:

• Ensure that Word styles are used on all formatted pieces.
• Individual chapters should be sequential in page numbering;
• TOCs are correct in each chapter; format all front matter pieces, chapter files and end matter together into PDF file for print and for web; ensure PDF is 508 compliant; ensure web PDF has proper bookmarks and links are valid; submit final page count to designer for cover; coordinate schedule with outside indexer and submit files when ready; format index when received from the indexer; coordinate schedule with conversion specialist to get the epub and mobi files created;
• Q&A check the e-book files to ensure they match the final deliverables; keep track of time to ensure we stay within budget; keep track of scheduling to meet end deadline; coordinate quantity for printing and submit files for printing; submit files to business operations to be sent to e-tailers and resellers.
• Submit final product to author(s), along with swag to promote this title.
• Support promotion of this title on social media.