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Agile Coach/scrum Master Resume



  • Over 6 years of experience as a Scrum Master and 3+ years as an Agile Coach mentoring across multiple disciplines.
  • Hands on Experience with Scrum, Kanban and Scaling Agile to the enterprise level, specifically using the Scaled Agile Framework (SAFe).
  • Manage, organize and facilitate daily scrums, backlog refinement, solution architecture reviews, design reviews, retrospectives, sprint planning and other Scrum - related activities.
  • Help teams in creating an environment conducive to discovery, achievement, inclusion, group sharing and flexibility as an Agile Team Coach.
  • Developed monthly reports that aggregated data from the agile management system (Jira) and the Program / Project Cost management system (Plan View). Enabling visibility and transparency between performance and cost daily. Earned Value / Planned Value metrics. (Agile projects)
  • Organize and prepare project level communications, weekly and monthly financials and cross functional dependency reports for key stakeholders, product owners and leadership.
  • Knowledge on Project management - ability to manage timelines, people, cost, and risks for projects.
  • Participated in and organized the PI planning Session.
  • Actively participated in Lean Coffees, Bi-Weekly Community of practice sessions.
  • Practiced Kanban, Scrum and SAFe methodologies and documented many Agile Documents for various companies and acted as a Trainer.
  • Expertise in design and review of various documents including the Software Requirement Specification (SRS), Business Requirements Document (BRD), Use Case Specifications (UCS), Functional Specification Document (FSD) and the Requirement Traceability Matrix (RTM).
  • Experience in facilitating Joint Application Development (JAD) sessions with IT team, Requirement gathering interviews with a wide group of users both internal and outside vendors, Brainstorm sessions and Requirement Workshops.
  • Competent in creating UML Diagrams including Use Case Diagrams, Activity Diagram, Sequence Diagram and Class Diagrams.
  • Experience in Cloud Computing build and Automation infrastructure.
  • Ability to adapt quickly to challenges and changing environment. Adept at multitasking various tasks at one time.
  • Excellent verbal/written communication skills and strong analytical abilities and can perform well both independently and as a team player.


Agile Methodologies: SAFe, Agile, Scrum, TDD, BDD, FDD, Waterfall

Business Skills: Defining Business Requirements, Business Process Analysis & Reengineering, Use Case Modeling, RAD Sessions, JAD Sessions, Requirements Workshops, Brainstorming, Gap Analysis, SWOT Analysis, Data Analysis, Impact analysis

Database: Microsoft SQL Server 2008/12, Oracle, MySQL, MS Access

Project Management Tools: JIRA, MS Project, MS Outlook, MS Visio, MS Word, MS Excel, MS Access, MS PowerPoint, MS SharePoint

Operating System: Windows


Confidential, NC

Agile Coach/Scrum Master


  • Trained and coached multiple team members around agile processes and principles.
  • Tracked and managed product backlog, burn down metrics, velocity and task breakdown.
  • Led development team from project initiation through the delivery of final products.
  • Also managed multiple complex initiatives from inception to successful implementation ranging from web-based projects to API services for native applications.
  • Took part in the Agile Transformation of the organization along with several other coaches.
  • Facilitated discussions, decision making, and conflict resolution. Assisted with internal and external communication, improved transparency, and radiated information using metrics.
  • Responsible for Effort Estimation, Project Planning & Funding, identifying milestones, Resource Planning, identifying & developing contingency plans, Budget reports, liaising with external teams, Vendor management and managing program level budgets for different channels.
  • Overlooked many Proof of concepts as a manager by running a Kanban Board with vendors and onsite team members.
  • Helped with IT communications department to successfully setup the Agile Learning Wall to bring awareness around team members.
  • Led development team from project initiation through the delivery of final product.
  • Tracked and managed product backlog, burn down metrics, velocity, and task breakdown.
  • Mentored co-located & distributed teams about agile methodologies, processes and tools.
  • Strategized and implemented common workflows for the teams to ensure continuous delivery across various products within a program.

Confidential, Jersey City,NJ

Scrum Master/Team Coach


  • Coached Scrum teams on the Scrum process.
  • Facilitated Teams to Adopt with Scrum Guidelines and Principles.
  • Participated in 2-day PI Planning Session.
  • Assisted SDLC Change throughout the Agency.
  • Assisted Product Owners in writing stories and managed their expectations of the team.
  • Actively contributed to the organization’s Agile and Lean Community by authoring guidance on normalized sizing guidance, effective capability, feature and user story writing and sizing, IP sprints and Acceptance Test Driven Delivery.
  • Worked with Teams to identify middle management metrics and helped in creating Metrics Dashboards and components associated to the Rally Tool.
  • Directed the teams towards achieving the goal and shielded them from external interference so that the high priority deliverables are not hampered.
  • Provided technical advisory to teams with application dependencies so as their components run in compliance to the business.
  • Extensive use of Kanban for operations Support.
  • Strict adherence to WIP Limits in Kanban for Lead Time.
  • Facilitated Sprint Planning, where goals were set, and commitments were agreed upon by the team.
  • Removed team impediments daily to allow the team to deliver the sprint goals and deliverables.
  • Facilitated Sprint Review, where the deliverables were presented to the product owner via demo, to be either accepted or rejected.
  • Held Sprint Retrospectives, where the teams went through an, inspect and adapt process to identify modifications that they would like to implement (identifying what did and did not work for them).
  • Advise agency in bringing in innovative tools or resources that are compatible to the present running application.
  • Worked with executive management on various planning and strategic initiatives.
  • Build and Automation using Azure based cloud platforms and infrastructure.

Confidential, Plainsboro, NJ

Sr. Business Analyst/UAT Analyst


  • Conducted Business needs analysis and assisted the Project Manager in defining high level scope for the project proposals and created Scope Definition Document.
  • Facilitated questionnaire sessions to identify business rules, requirements and documented them in a format that can be reviewed and understood by both the business users and technical team.
  • Conducted Interviews with key Business Users to collect requirement and business process information and performed Benchmarking Activities to identify best practices.
  • Was responsible for creating and reviewing Business requirements, project schedules and documentation.
  • Worked with project team to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
  • Developed a high-level project plan using MS Project.
  • Used MS Visio to create business process flowcharts and workflow diagrams.
  • Conducted GAP Analysis of AS-IS and TO-BE systems, SWOT Analysis, Impact analysis and worked with Project Managers to prepare Risk analysis documents.
  • Performed UAT (User Acceptance Testing).
  • Used Rational Rose to generate various UML Diagrams.
  • Designed and implemented Basic SQL queries for QA testing and report / data validation.
  • Involved in incident reporting and change and configuration management procedures using Clear Case.
  • Wrote test cases, test plans and test scripts for Manual and System Testing.
  • Ensured that the modifications suggested by the users were incorporated in the application.

Confidential - Johnston, RI

Jr. Business Analyst/Project Coordinator


  • Composed project documents for business requirements, Cost Benefit analyses, and Scope Definition. Managed end-to-end project life cycle, (initiation to implementation) utilizing management standards and methodologies.
  • Primary responsibilities include performing requirements analysis and developing Detailed System Design (DSD) for the project.
  • Generated Unified Modeling Language (UML) diagrams such as Activity, Class Diagrams, Sequence Diagrams and Workflow Diagram to demonstrate critical processes using MS Visio.
  • Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project.
  • Reviewed test cases and test procedure templates and guidelines to be used by the QA team.
  • Authored progress reports and Submitted milestone reports on time-to-time bases to Project Manager
  • Extensively Worked in Data Analysis, Data Requirement Analysis and Data Mapping for ETL process.
  • Documented the day-to-day activities, procedures, policies and their limitations, to understand the existing process and find out the gaps.
  • Formed a bridge between the Project Manager and different teams with effective Presentations.
  • Coordinate between clients and development teams to better assist with development and implementation of projects.
  • Oversee and maintain purchase orders, budgets, payroll, client invoices, contracts and jobsite productivity.
  • Provided timely project status updates to the Project Manager.
  • Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.
  • Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
  • Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.
  • Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
  • Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.

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