SUMMARY

• 8+ Years of experience in motivated & experienced - business analyst/scrum master for software products in web, mobile and client/server based applications.
• Experienced in creating Persona based stories, document business requirement, functional and non-functional requirements
• Actively conduct / participate in Scrum ceremonies- Daily stand-up, sprint planning, sprint review (demo sessions), retrospective, brainstorm session, root-cause analysis session & end-user feedback session.
• Contributed in Program Increment (PI) planning, Product Owners (PO) Sync.
• Experienced in Scaled Agile Framework, (SAFe, Scrum, Kanban, Sprint, Epic)
• Encourage, Facilitate & Coach teams to adopt the Scaled Agile framework.
• Organize/run meetings with clients, vendors (on-shore & offshore).
• Experienced with building features & scenarios with Gherkin, automating those via Ruby & orchestrate with Jenkin Pipeline.
• Performed extensive Requirement Analysis including data analysis and gap analysis
• Worked with project team on: planning, analysis, requirements, design & testing and training for production implementations
• Facilitated regular Joint Application Design meetings with key application and project stakeholders including program managers, project managers and divisional coordinators for multi-tiered, high-risk, multi-cadence releases.
• Expertise in preparing artifacts such as - Visio document, use case document, use case model, use case specification, business requirement document, Requirement Traceability Matrix, Business Risk Assessment, and test cases
• Functional, Performance, Regression, User Acceptance, System & Analytics Tag Testing
• Hands-on with Miro Board, Rubymine, JIRA, Confluence, Git, Postman, MySQL Workbench for SQL & familiar with SDLC tools like - Bug Management using Jira, test case management with Quality Center, ALM
• Proficient with common office tools Confidential Office suit, Excel, PowerPoint, Visio, Draw.io, lucid chart.
• Familiar with cloud different offerings from Azure, Amazon Web Services & Confidential cloud.

PROFESSIONAL EXPERIENCE

Confidential, Bothell, WA

Scrum Master

Responsibilities:

• Worked closely with business units, other Product owners, architects, developers for developing roadmap for products maintained backlog.
• Actively conducted / participate in Scrum ceremonies- Daily Stand-up Sprint planning, Sprint review (demo session), retrospective, brainstorm session, root-cause analysis session & end-user feedback session.
• Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs for timely delivery.
• Foster team morale, sustainable velocity, quality and incremental value delivered.
• Contributed in Program Increment (PI) planning, Product Owners (PO) Sync.
• Created and updated burndown chart along with scrum master as a part of agile process.
• Encourage open, honest and respectful communication within the team, develop a sense of commitment and accountability to each other, and keep the team focused.
• Engage with management to assist in removing organizational and systemic impediments
• Coach the team to self-organize, collaborate, prioritize, self-manage, and to adapt to engineering practices such as pair programming, continuous integration, code reviews, continuous testing, etc.
• Serve and help teams to track and monitor status, enter task and time, dependencies, and blockers.
• Excellent in training manuals for new product releases, Interacted with vendor for migration and development activity
• Created development and migration plan as per project requirement, Created test cases and test plan
• Reviewed functional specification documents, design documents, use cases and involved in developing test plans
• Experienced in large enterprise applications with BI solutions development using AWS technologies
• Excellent Ability to deal with ambiguity and competing objectives.

Environment: SAFe Agile, JIRA, Github, Jenkins, Confidential Suite

Confidential

Scrum Master

Responsibilities:

• Took on the role of a servant leader and helped remove impediments.
• Facilitated scrum ceremonies which involves Sprint Planning, time-boxed 15 minute Daily stand up, sprint review and sprint retrospective.
• Conducted the daily scrum meetings with on-site and offshore teams as well, to identify impediments and track progress.
• Imbibed the three pillars of scrum - Transparency, Inspection, Adaptation which uphold every implementation of empirical process control.
• Protecting the team from over committing and making sure the team doesn’t under commit.
• Performed quality testing on various web applications. Conducted Base line, Sanity, Functional, Integration, Ad-hoc, Regression and UAT testing against the existing and new product. Involved in system integration and user acceptance testing.
• Wrote Scenarios in feature files using Gherkin format. Created the Step Definitions to automate using Ruby/Cucumber
• Executed Feature files to perform functional testing, UI testing, regression testing to make sure that existing functionalities are not impacted by the changes.
• Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, tracking, product visioning, spiking, slack, generalized specialist, technical debt reduction, self-management empowerment and role training.
• Tracked and logged bug defects and errors for the applications by clearly articulating and providing detailed bug reports. Reported reproducible bugs in JIRA

Environment: Lean Agile-Scrum, SQL, XML, MS Access, MS EXCEL, MS Word.

Confidential

Business Analyst/ Scrum Master

Responsibilities:

• Participated in Joint Application Development (JAD) Session as a Scribe to gather and record requirements from the group.
• Interacted with Business Users to assess needs, identify key challenges, and define project scope and deliverables. Updated and managed multiple scripts using Shared Repository feature
• Extensively used Application Life Cycle Management (Quality Center) for documenting Test Cases and updating the Test Results after test cases execution has been completed.
• Achieved results by addressing multiple project requirements concurrently with a focus to gather critical information and establish strategic vision.
• Analyzed, documented project requirements and changes to requirements for the new functional specifications to be included in the current system within the current development lifecycle.
• Helped to develop innovative marketing solutions to maximize revenue and growth for consumers leveraging traditional and online mediums
• Encourage open, honest and respectful communication within the team, develop a sense of commitment and accountability to each other, and keep the team focused
• Engage with management to assist in removing organizational and systemic impediments
• Coach the team to self-organize, collaborate, prioritize, self-manage, and to adapt to engineering practices such as pair programming, continuous integration, code reviews, continuous testing, etc.
• Serve and help teams to track and monitor status, enter task and time, dependencies, and blockers.
• Foster productivity, visibility, predictability, team empowerment, continuous improvement, success and happiness of the team to deliver quality software product and improve business value delivery.
• Foster team morale, sustainable velocity, quality and incremental value delivered.
• Represent teams in Scrum of Scrums to address dependencies and impediments, to share experience and knowledge.
• Managing a team of cross functional teams in the change control configuration process using the scrum framework

Environment: Agile, JIRA, Github, Jenkins

Confidential

Analyst

Responsibilities:

• Worked on all phases of the System Development Life Cycle (SDLC), Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis. Generating reports describing defects and resolution
• Draft and maintained Use Cases (UC), Business Analysis Documents (BAD), Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Business Process Documents (BPD).
• Use in-depth understanding of system to write reports for users and/or clients from system(s).
• Run various tests on new software products to ensure that programs satisfy all specifications and requirements. Then identify any problems and run debugging programs to fix issues
• Working with development teams to prevent issues with new product
• Gathered requirements for multiple integrations. Cross browser testing on desktop & mobile for Dealer Websites, Excellent in excel and MS access

Environment: Agile, Rational Team Concert, Confluence