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Software Engineer Resume Profile

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Professional Summary

Results driven senior manager, business analyst and project lead with over 30 years of Information Technology IT and management consulting experience for various domestic and international organizations across multiple industries in both the public and private sectors. Organized and led high-performing diverse teams of individuals to accomplish objectives within complex matrix environments. Successful with complete SDLC oversight of business initiatives ensuring that customer expectations were achieved with a high degree of acceptance.

Summary:

  • Effective communicator at all levels of the organization i.e. CIO, CFO, CEO and board of directors
  • Ensured IT projects were in compliance with Federal, State and organizational standards as IV V lead
  • Improve the agency/corporate technology processes by assessing the organization's IT quality assurance processes based on ITILv3, PMBOK, COBIT, IEEE standards and recommended corrective actions to management
  • Key contributor to a bank merger of IT systems as a senior Project manager by successfully leading a team to convert over 1 Million Visa debit/ATM cards from the acquired bank to MasterCard debit/ATM cards for the acquiring bank on schedule and with over 1M budget surplus
  • Reduced IT project development costs as a Senior Project Manager in QA and business analyst using defect predictive analysis process to deliver IT solutions faster, cheaper and better with much lower risk
  • Achieved corporate goals as IT director, section manager, senior project manager and business analyst of IT development efforts and managing department and project budgets
  • Deferred the immediate need for computer upgrades as a technical manager for a national bank realizing increased performance that produced monthly cost savings that exceeded 75,000
  • IT Section Manager responsible for planning and translating business needs to solutions, integrated legacy systems with new Web-based and Cloud based solutions to support business initiatives
  • Experienced Big 4 senior project manager

Skills:

  • Program/Project Management and Business Analyst - Microsoft Project MS Project, Project Server , department IT director, lead teams up to 120, budgets exceeding 20M, use of Agile, Scrum, Lean, Rapid Prototyping and Waterfall methodologies, SME with defect predictive analysis
  • IT Governance - Manage quality assurance and governance processes, manage defects through the use of predictive analysis, define business models with roles responsibilities, implement ITIL-V2 3 standards and procedures, define and document SLA agreements, implement change management procedures, organize and chair IT steering committees, conduct IT compliance audits and risk assessments
  • IT Compliance Auditor and Security Architect - Mitigate organizational risk using Risk Radar, define and manage IT compliance as security architect, lead development of an IT security program guide, define IT compliance audit programs based on NIST800, FISMA, FISCAM, HIPAA and SOX 27001 standards, auditor-in charge of IT compliance audits, manage and train staff to conduct IT risk assessments,
  • IV V - Independent Validation and Verification. Test planning, quality assurance and assessments, corrective action plans. Versed in PMBOK, NIST 800, FISMA, FIAR, FISCAM, ITIL v3, IEEE, standards
  • Data Analysis Architecture - Unified Modeling Language UML , BSA, Data flows, Document flows, Process flows, Entity diagrams with Erwin and Designer 2000, data formats including EDI-X.12, X-409, XML, CSV, etc.
  • Methodologies - Information Technology Infrastructure Library ITIL V2 3, Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement, Agile, Lean, Scrum, rapid prototyping, waterfall, Lean Six Sigma, and Predictive analysis
  • Portfolio Management - Back-log/demand capture, prioritization, cost-benefit analysis, resource management, status tracking, staff development, change management, executive reporting
  • Business Process Improvement Data Migrations, Ecommerce implementations, COTS installs, ERP installations, database conversions, electronic records management, data warehouse and data mart implementations and integrations of legacy systems with COTS solutions
  • Staff Development - Methodology training, quality and predictive analysis, defect management, project management training, IT strategy knowledge transfer, advanced communications, presentation skills
  • Tool Suites - MS Project, MS Office suite, EDI X.12, ProSight, CAST, the Commonwealth Technology Portfolio tool CTP , MS-Visio, process flows, work-flows, document flows, swim-lanes, RACI diagrams, Rayleigh Curve, Capers Jones, CA-Clarity Portfolio Managers, Planview Enterprise, SSO tools, SAP, HP-Quality Center ALM , Teammate, MS SharePoint, Risk-Watch, ETL, MS Dynamics ERP and CRM, Oracle, DB2, MS SQL, UDB, IMS, B-Tree, VSAM, COBOL, PL1, Assembler, JCL

EXPERIENCE

Confidential

Security and Risk Consultant

Consultant to Kearney and Associates through Protiviti Government Solutions as a member of an risk management team to assess the US Army's governance and financial risk management program associated with the implementation of four integrated SAP ERP systems and a personnel and payroll PeopleSoft system. Conducted detailed analysis of the Army's current SAP financial risk management program, and review the current state of readiness. Reviewed and created process-flow diagrams of the 16 end-to-end procurement processes, developed RACI and swim-lane diagrams to identify process owners, analyzed SAP security implemented for GFEBS, AESIP, LMP, GCSS-A, what was planned for IPPS-A, and the cross program security integration. Identified significant control points and the risk associated with each key control. Delivered a requirements traceability document to ensure the delivered solution fulfills all processing controls and establishes a framework for capturing risk control factors and relationships. Delivered recommendations for future-state Enterprise-wide Governance and Risk Management Compliance GRC system with technology tools to implement an Army-wide GRC solution that manages risk across multiple internal organizations and external suppliers.

Confidential

Lead Consultant with Impact Makers,

Managed and conducted IV V projects to assess and recommend corrective actions for the Commonwealth of Virginia's business improvement projects. Items reviewed for process compliance and completeness included: agile stories, decomposition of stories, work-flows, process-flows and document-flows, use-cases, Jira documents, HP-QC test cases and defects, defect discovery rate, defect repair rate, defect re-open rate, project plans, test plans and test results, build and release documents. Reports were delivered to the agency senior executives, VITA and the Governor's management group and used as expert advice and recommendations for process improvements and corrective actions for compliance to ITIL, PMBOK, HIPAA, NIST, ISO-27001 and IEEE process standards and improve the security design. Mentored staff on best practices for conducting IV V, security and risk assessments.

Confidential

Technical Project Manager for Governance and IV V Process, DoD Defense Logistics Agency

Conducted project assessments, audit preparedness reviews of vendor development projects, and provided recommendations to management process improvements, and modifications for compliance with government policies and regulations e.g. FISCAM, FISMA, NIST800-53, etc. and with leading practices.

Confidential

Senior IT Quality Assurance Manager and IV V Consultant

  • Project Management consultant and business analyst for Timberland Shoes to analyze their vendor's agile development processes and the quality of the provided solution. Conducted predictive defect analysis on the various builds and releases, managed the UAT testing process and report results and recommendations to Timberland's senior management as well as VF Corporation Owners of Timberland senior management. Produced cost savings exceeded 2.3 Million.
  • Managed and conducted internal verification and validation reviews of the Canadian Pacific Rail eChannel agile project. Analyzed unit, SIT and UAT testing results and determined code readiness for implementation. Managed Cast code analysis process and results assessments. Recommended corrective actions for process improvements, risks mitigation and cost containment that produced cost savings exceeded 1.5 Million. Provided guidance and recommendations for establishing an IT-Quality review process and quality gate entrance and exit criteria for their SAP implementation using SAP ASAP Solutions Delivery methodology.

Senior Software Engineer to Capgemini - Independent Verification and Validation IV V reviewed Northup Grumman's implementation of SAP-ERP logistics system for the GCSS-Army. Reviewed objectives, project deliverables and recommend corrective actions to the Army's PMO management assuring that project follows Federal, DOD and Army standards.

Confidential

  • An organization I started and successfully manage.
  • Job Roles: Divisional director, project director, business analyst, project manager, auditor-in-charge IT audits, IT security architect, hands-on technologist, IT systems architect, application architect, etc
  • Accomplishments: Initiated and developed high-level client relationships achieving trusted advisor role.
  • Examples include:

Senior Project Manager

  • Bay Harbor Professional Services
  • Capital One Bank, Sr. Project lead that led a team of 21 project managers that successfully convert Chevy Chase Bank CCB Visa debit/ATM cards to Capital One Bank COB MasterCard debit/ATM cards. Retire the Visa Extras points reward program, coordinate the efforts for EFT network consolidation, manage the budget and complete delivery on time with over 1M budget surplus.

Project Manager, Business Analyst, Software Engineer and Security Analyst - Alta IT Services

Contractor to Hewlett Packard. Worked as team lead and business analyst process engineer migrating Federal Emergency Management Agency FEMA Exchange email system to a level four secured Department of Homeland Security DHS facility managed by HP. Coordinated the team efforts to stand-up the servers and prepare the environment for migrating FEMA's email system. Assisted with the Security Certification and Accreditation C A process based on government requirements e.g. the Yellow book , COSO framework, and NIST-800-53 standards , defined and documented implementation strategy and project plans, managed the installation of Exchange, Rimm and Symantec Enterprise Vault, prepared and conducted training class in the procedures for security spillage.

Project Manager, Business Analyst and Security Analyst BearingPoint

  • Led and conducted IV V reviews of application development projects for VDOT based on PMBOK and IEEE, SOX ISO-27001, NIST800 standards.
  • Auditor in Charge of IT security audits for VDOT's sensitive IT application, developed security audit program based on NIST800-53, COBIT, and SOX ISO 27001 standards, conducted IT audits to ensure integrity of the systems and data.
  • Managed and worked as VDOT's representative across several VITA and VDOT departments to adopt a service level agreement i.e. memorandum of understanding .

Project Manager, Business Analyst and Security Analyst Other

Team lead for Health Communications Services HCS . Architected and implemented ecommerce solution for MMIS systems and for B2B functionality. Solutions included development of an EDI-X.12 system to process all EDI-X.12 transaction sets. The transaction set implemented processed medical claims, send payments through EFT transactions and provided reports to Hospitals, clinics and health care providers

Trusted advisor to Directors and CIOs to replace or integrate legacy applications with new COTS systems promoting increased data the sharing of information between business functions.

Confidential

Principal Consultant and Business Technologist

Technical lead that provided sales support to close sales for over 100 million. Technical project lead for DOD customers, assisted with best-fit technical architecture, IT security, server consolidations, IT asset optimization, cross-platform integration, contingency planning and best use of emerging technologies and integration with legacy environments.

Confidential

  • An organization I started and successfully managed.
  • Focused on delivering IT solutions using mainframes, client-servers, N-Tier and Web based platforms.
  • Job Roles: Director, manager, project manager, IT security consultant, business analyst, hands-on technologist, database analyst, data modeler, systems analyst, DBA, systems programmer and application programmer
  • Examples include:
  • Business analyst assigned to First Health team to develop a MMIS enrollment system
  • IT Director of finance and human resource solutions group for Circuit City.
  • Team lead Federal Reserve FRIT to develop and conduct an RFP program for operational support tools
  • Project manager, business analyst, solutions architect, and database architect for Virginia State Board of elections for the conversion to N-Tier web-based platform.
  • Business analyst and financial analyst Phillip Morris USA, for the installation of SAP-ERP and integration to legacy systems
  • Testing Director at VDOT to manage testing processes and budgets

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