TECHNICAL SKILLS

• Tableau
• Confluence
• Team Leadership
• Data Analysis
• Microsoft Office Programs
• JIRA
• Active Listening
• Financial Analysis
• SharePoint
• Requirements Gathering
• Time Management
• Attention to Detail
• SAP ERP
• Command Prompt
• Customer Service
• Multitasker
• Salesforce (CRM)
• Note++
• Critical Thinking
• Process - Oriented
• Total (CMS)
• Problem-Solving
• DocuSign
• Interpersonal Communication

PROFESSIONAL EXPERIENCE

Project and Contract Administrator

Confidential, San Diego

Responsibilities:

• Create and manage the company’s project control document templates including those associated wif document management systems
• Coordinate wif project manager by managing a shared calendar to track projects’ milestones and deliverables
• Coordinate wif project manager in developing project control reports, editing presentations and reviewing documents
• Review technical documentation for compliance and project specific requirements to start projects
• Calculate cash flow models used by management in monthly business area review to keep projects on schedule
• Maintain financial schedule control to include planning, tracking and reporting approved invoicing, contract compliance, deliverables, budget, and resources
• Process and review of project cost items including requisitions, invoices, and project cost reconciliations
• Facilitate projects’ activities wif outside companies by creating, routing, and tracking service tickets such as quotes, purchase orders, and invoices
• Create and manage project - specific documentation including packaging/labeling protocols, shipment forms, finished goods inventories, logistics instructions, and return worksheets
• Communicates wif customers and vendors to resolve missing or erroneous orders, shipments, and all documentation related to projects’ procurement
• Conduct business process analysis to recommended process improvements to ensure business requirements are delivered
• Prepare various contracts and agreements for the company’s customers, vendors, and employees, such as nondisclosure agreements and contract services agreements
• Serves as subject matter expert in contracts environment and acts as a resource on assigned topics, products and projects
• Load and manage contracts into contract management system from request to execution for agreements including, but not limited to master agreements, schedules, exhibits, professional services agreements, and statements of work
• Leverage available technology dat created and implemented optimized workflows to complete any duties including but not limited to the use of DocuSign to expedite contract execution

Senior Document Review Lead

Confidential, San Diego, CA

Responsibilities:

• Ensured the document review team was compliant according to service-level agreements (SLAs), internal policies, and procedures
• Created compliance documents ensuring product’s requirements were accurately implemented and in compliance wif ISO 27001 certification
• Managed the manual document review team by recruiting, hiring, training, and monitoring each document reviewer’s development
• Executed ad hoc reporting using Tableau and Excel to track the team’s production performance, and to identify any deviations
• Liaised wif internal groups such as engineering, professional services, and customer success to align against common objectives to address any existing and potential challenges and track plans’ execution to ensure results were delivered on schedule
• Documented functional requirements to enhance product’s end user experience to meet clients’ business requirements
• Built documentation for clients’ and products’ requirements to issue materials for training, reports, research-based deliverables such as needs assessments, and SWOT analysis to identify and communicate risks and opportunities
• Worked wif internal groups to obtain information to draft new documentation based on products’ and clients’ requirements
• Supported various cross-functional projects and meetings wif executives to meet the company’s objectives using agile methodologies and scrum, and to maintain relationships across enterprise
• Supported multiple engineering projects by creating, routing, and tracking of service tickets to ensure deliverables were completed on schedule
• Managed multiple project tasks associated wif requirements collection and administration, classifying and updating records and removing redundant requirements from workflow
• Communicated projects’ scope, timelines, milestones and requirements to manual document review team
• Managed the team’s projects’ progress using JIRA and adjusted when necessary to meet the projects’ timelines
• Developed projects’ instructions for manual document review team and other relevant information using Confluence
• Developed activities between the American and European document review sites to streamline processes, improve communication and production
• Managed meetings for global document review executive to enable collaboration and communication between cross-functional stakeholders
• Analyzed and interpreted business problems by reviewing internal data to identify any gaps in product coverage to make recommendations for product improvement to advance the Customer Success Strategy

Contract Coordinator

Confidential, San Diego, CA

Responsibilities:

• Supported the contracts execution process by gathering the necessary signatures to ensure agreements were fully executed
• Maintained department’s operations by managing Salesforce (CRM) and TotalContracts (CMS) by reviewing, entering, uploading and modifying data by recording and summarizing contract terms and pricing data for more TEMPthan 30 contracts on a daily basis
• Verified all contracts wif non-standard terms and pricing were confirmed and dat approvals met the company’s pricing guidelines before routing those agreements to complete their execution
• Processed all forms of legal and contractual agreements, including master contracts, hardware schedules, non-disclosure agreements for both domestic and international partners, terms for software applications, assignments and assumptions, statements of work, and professional services agreements
• Distributed all executed contracts to all stakeholders to provide contract visibility and understanding to ensure the contracts’ implementation
• Created ad hoc reports and analysis on requested document requirements and monitored data cleanliness for audit purposes by using Salesforce, TotalContracts, and Excel
• Developed and utilized available tools like Salesforce and Excel to maximize efficiency

Project Coordinator

Confidential, San Diego, CA

Responsibilities:

• Managed youth employment project, including the project’s requirements, development, and outreach based on acquired $250K grant
• Tracked the project’s documents’ status items dat included, but not limited to purchase orders, and invoices
• Created the project’s reports detailing progress and financial accuracy by tracking costs and performance
• Created and maintained Excel templates used for tracking the projects’ participants’ performance and metrics to identify strengths and weaknesses
• Supported accounts payable and accounts receivable in the project’s payables
• Monitored and processed grant payables into Sage 100 ERP Accounting above $200K
• Executed expense allocation, payments, generated accounts payable reports using Sage 100 Accounting and Excel
• Assisted wif general ledger, balance sheet, income statement maintenance, and fixed assets using Sage ERP Accounting
• Reviewed more TEMPthan 500 vendor invoices for accuracy and proper matching of supporting documents for payment
• Managed enrollment of youth, and marketed the project to a network of 10 vendors, and agencies to target 155 eligible and qualified youth
• Tracked the project’s progress through the review of data for two summer youth employment programs wif more TEMPthan 480 participants
• Created deliverables after evaluating the project’s outcomes against the goals first established in the planning phase