SUMMARY

• Innovative highly effective IT Project Management Professional and team leader wif a proven success record of working in dynamic multi - site enterprise class data centers migrating, implementing, and securing infrastructure wifin cloud environments including Azure, AWS, and Google.
• Award winning results-oriented top performer known for providing continuous insight and timeliness in solving complex issues as well as providing first class service to teh teams and clients supported.
• Objectivity based in Project Management and directing technical project teams in these areas to deliver top quality products and solutions on time and wifin budget to meet teh requirements of teh business to ensure success, quality, and security for our customers.

• Project Management / Program Management / Project Director
• Service Transition Management / Project Delivery Direction and Management / Technical Liaison
• Directing, mentoring project managers and teams throughout teh Project / Systems Development Lifecycle
• Multi-Data Center Migration / Secure Infrastructure Implementation
• Quality Operational Readiness / Program Management Office Project Status Reporting
• Project Go Live Event strategy, preparation, security, readiness, and approvals
• ITIL Foundation / Intermediate skillset (v3 Foundations Certified), Azure 104 in progress
• Change, Release, Configuration, Event, Incident, Problem & Risk Management skillset
• Cloud Technologies / Virtualization / (ESX, VMWare, GCP, Azure, AWS, IaaS, PaaS, SaaS)
• Cloud costing analysis, reporting, and strategy; Enterprise Resource Planning (ERP)
• Enterprise Class Multi-Data Center and Global Networking Technologies (Active / Passive, Active / Active, Active / Active / Active etc.)
• Monitoring, Alerting & Event Management - OpsRamp, App Dynamics, Logic Monitor, Solar Winds
• Data Center Consolidation / Migration / Platform Upgrades including securing and balancing cross data center front end web and middle app tiers, mirroring and replicating database back ends, and tier zoning such as DMZ, NMZ, etc.
• Additional Skills: Ability to work independently and as a team member, adept at directing all aspects of information technology and developing winning solutions, extremely organized, intuitive, analytical, articulate, detail oriented, excellent written and verbal skills, resourceful problem solver wif teh ability to analyze problems in detail and prioritize based on teh best interests and needs of teh business, ability to manage / coordinate projects and engineers / technicians; fun energetic creative outgoing personality.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Cloud Infrastructure Project Management Consultant

Responsibilities:

• Service management and Digital Business Transformation for Google, Azure, and AWS cloud offerings resulting in effective time management, organization and prioritization of work to meet teh needs of teh business
• Costing analysis and management for all business units utilizing cloud solutions resulting in approximately 60% reduction in cloud costs per month (millions of dollars annually)
• Costing analysis and reporting of resource utilization per project / initiative enabling senior management to make informed decisions on ERP and portfolio management
• ITSM - leading and guiding technical teams across multiple disciplines including process engineering and reporting to senior management on security posture, SLA’s, KPI’s, etc.
• Service Now Reporting for change, incident, and catalog management including development of new catalog items for implementation resulting in smoother time efficient implementations for cloud initiatives
• Infrastructure - multiple environments from dev to production up to 25,000 servers
• Qualys patch reporting and analysis driving ownership for engineering activities resulting in security compliance
• Vendor management for Azure, GCP, and AWS driving and resulting in faster and smoother problem and architectural resolutions
• Influencing wifout authority for on and off shore teams to assist wif migrations, implementations, patching, compliance, security upgrades throughout teh DevOps to Production delivery lifecycle

Confidential, Sandy Springs, GA

Program / Project Manager

Responsibilities:

• Manage teh Program and Projects implementing Enterprise Monitoring tools including OpsRamp and App Dynamics for Google and Azure Cloud initiatives, as well as Logic Monitor and Solar Winds for On Prem resulting in visibility into all environments and teh ability to alert resulting in faster resolution times as well as TEMPfewer incidents
• Manage Alerting Escalation processes resulting in teh right team engagements when incidents occur
• Measure metrics and set goals for incident reduction, MTTR reduction, and overall performance of infrastructure using KPI’s

Confidential, Alpharetta, GA

Sr. Business Systems Consultant / Operational Readiness Lead / Project Manager

Responsibilities:

• Manage teh transition of service offerings and solutions into Operations ensuring operational readiness and supportability
• Increased operational leadership for teh delivery of world class enterprise solutions while aligning business unit needs wif operational processes
• Consult wif and direct project teams on different aspects of technology to keep teh projects in line wif operational standards and identify / communicate risks and potential implications from inception, to go live, into ongoing operational transformation and support
• Manage Projects, steer, direct and train project managers & teams throughout teh Project Delivery Lifecycle (PDLC - Waterfall, Agile, SAFE, SCRUM)
• Spearheaded accurate Operational Readiness Project Status Reporting Model for teh PMO
• Establish comprehensive operational support models for monitoring and alerting
• Coordinate Go Live Events on many simultaneous project tracks so they do not conflict, iteration interdependencies are managed effectively, integrate operational process into BU process
• Work directly wif Directors and VP’s to secure approvals for project Go Lives
• SME for operational questions for projects
• Initiate and complete Service Transition Audit as tasks in teh PDLC are completed including a passing Security Scorecard dat contains no CVSS 9 or greater vulnerabilities and a 30-day remediation for all CVSS above 4
• Ensure infrastructure is built in time to meet Merchant Level 4 PCI DSS 3.2 compliance requirements as well as ensuring a passing ROC (12 Standard requirements including firewalls, DARE Encryption, passwords, anti-virus, monitoring, policy maintenance and enforcement)
• Operational process design, verification, and facilitation including CDE MFA access by build and support teams
• Decipher and contribute to complex technical requirement and scope documents to ensure they accomplish Business Unit objectives as well as align wif Operational Requirements / provide approvals
• Drive accurate documentation including Visio’s, server configuration tables, transaction flows, monitoring / alerting, recovery and fail over instructions, and entire Knowledge Articles; coordinate turnover sessions wif Operations teams
• Gatekeeper for all projects to go live - average of 40-80 simultaneous tracks wifin an average of 21 in flight projects

Confidential, Atlanta, GA

Network SME Consultant

Responsibilities:

• Phase 1 of 3 on a data center relocation project involving complete discovery of all networking gear including Switch / Router / Firewall / IPS / Load Balancers, DMZ’s, VLAN mapping’s in all environments including Dev, QA, Training, Pre-Prod, and Production
• Developed documentation of all security, network, devices and schemas via Visio in planning teh data center move