SUMMARY

• A seasoned PMP certified IT Product Owner, Program/Project Manager, Senior Business Analyst with strong leadership skill and enormous customer focused experience on managing digital technology infrastructure, network Infrastructure, security, data center/cloud migration, ecommerce/mobile application development and deployment, and vender management.
• Multilingual with excellent interpersonal skill on team building in a fast pacing global environment.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Sr. Project Manager

Responsibilities:

• Lead teh most innovated Artificial Intelligence Drive Through technology deployment for MCD’s US market from .
• Manage teh core AI platform development and pilot stores deployment in Chicagoland area in 2020.
• Leading teh US market AI drive through rollout in 2021.
• Lead multiple vendor management effort on hardware advisory, hardware procurement, future support integration, penetration testing and remediation process.

Confidential, Chicago, IL

Project Manager

Responsibilities:

• Data Center migration/shutdown: managing Middleware migrating out of UAL’s UDC datacenter, which include more TEMPthan 163 servers, 120 critical applications, covers TIBCO, Weblogic, Websphere, MQ appliance Physical to Virtual and Lift/Shift cross multiple datacenters.
• Lead/Managed multiple Cloud and On - premise infrastructure implementation projects, such as AWS cloud AMI factory and storage automation.

Confidential, Chicago, IL

Sr. Project Manager

Responsibilities:

• Managed multiple Information Security programs deployment globally.
• Managed PowerShell (Windows Management Framework) upgrade in 38 countries at teh same time.
• Managed OSSEC file monitoring deployment in all teh Windows and Linux servers with in TU to replace unsupported Tripwire.
• Managed Cisco ISE, Blue Coat replacement in two data centers and Canada.
• Tools used at Confidential: Clarity, JIRA, Confluence

Confidential, Oak Brook, IL

Senior Program Manager

Responsibilities:

• Global Location Service (GLS): Product owner of GLS, a stable yet flexible Micro-Service solution to provide store location and customer service related data to internal and external digital clients. GLS is one of teh major Micro Services within MCD’s ecommerce (Mobile and Web) platform. GLS TEMPhas been deployed to 30 GMA and DEP markets globally.
• Continuous Integration and Continuous Delivery (CI/CD) Platform: Product owner of CI/CD platform which provides a centralized location for digital product development, source code management and control, automated testing, bug fixing and deployment. CI/CD platform includes Stash, Jekins, JIRA, Maven/Gradle, Artifactory and HockeyApp etc.
• Manage teh Strategic Enablement program for Global Data Platform department, which include Cloud infrastructure automation, Application test automation, Continues Integration & Deliver automation and Data Quality Governance automation projects for total of 13 subject areas and various automation tools integration into teh current platform.
• Lead teh deployment of Paxata and Waterline to enterprise finance and supply chain user to provide self-service reporting to end users by integration with Single sign on.
• Middleware APIGEE and MuleSoft implementation and deployment to global markets. Lead teh initial APIGEE and MuleSot infrastructure rollout globally, maintain a stable and flexible platform to support digital MCD’s mobile application and ecommerce;
• DEP migration to AWS: As teh leading PM, completed teh very first Confidential ’s major application migration from on primes to AWS. Teh whole migration contains total of 13 waves of migration, covers more tha hundreds applications and global websites, MySQL to Oracle migration, SSL implementation, DNS migration, Akamai migration,
• All teh above applications were deployed and integrated with SSO and SAML integration to provide enterprise user easy autantication and access.

Confidential, Chicago, IL

Sr. Program Manager

Responsibilities:

• In charge of teh full life cycle ecommerce application development and deployment for Confidential operation in Asia/Pacific region which include business requirement analysis, program budgeting, planning, implementation, deployment. Also responsible for ongoing production support for Confidential ’s Brown & White, Automobile, and home warranty business. Directly report to company CIO on program performance and ecommerce daily operation.

Confidential, Oak Brook, IL

Sr. Program Manager Consultant/Sr. Business Analyst

Responsibilities:

• Managed teh application development of Crew Access Manager, an identity management portal which provides an ID provisioning and managing system for Confidential ’s restaurant crew globally.
• Lead teh project of out sourcing teh U.S. Active Directory management to SPAN, responsible for service scope definition, pricing negotiation, contract sign off and service transition.
• Managed MOS Pilot Deployment: responsible for infrastructure build up for deploying MOS to 100 pilot stores and analyze infrastructure requirement for 2012 MOS GA release.
• Managed Poller Linux upgrade: Upgrade obsolete Poller system from Unix to Linux and created DR environment for Poller.

Confidential, Northbrook, IL

Sr. Program Manager

Responsibilities:

• Lead All State’s top 1 IT initiative-Data Center Transformation/Migration Project from .
• Managing teh portfolio management for Infrastructure service and Data Content Management portion of teh program.
• Daily tasks include building project plan, work on resource planning, scheduling, tracking and deployment of 89 cross functional move groups.

Confidential, Naperville, IL

Sr. Program Management Consultant

Responsibilities:

• Managed SQL Server Consolidation, ORACLE Server Consolidation: Consolidate/migrate SQL and ORACLE servers to reduce teh total footprint in SQL and ORACLE farms in order to save enterprise database licensing cost.
• Managed DNS/DHCP Migration: Consolidate/migrate multiple historic DNS/DHCP systems into one to reduce redundancy and confliction, therefore simplify trouble shooting and saving cost on maintenance.

Confidential, Elk Grove, IL

Sr. Program Manager

Responsibilities:

• In charge of teh whole life-cycle project/program management for multi-million budget projects/programs in Information Service Division of Confidential .
• Responsible for: Work with business owner to prepare proposals, define project/program scope and deliverables, budget planning, resource planning, RFP, scheduling, deployment, benefit and financial tracking, change management and risk management.
• Responsible for vendor management within teh project scope which include project budgeting based on vendor contract, tracking, auditing and approving vendor time sheet and cost.
• Business Process Management (BPM): Developing IT business case, appropriation, request approval and project management process model analyses; reengineering and streamlining teh IT project process to reduce redundancy and improve performance.
• Project type and example includes:
• Security Infrastructure build up and upgrade: managing teh migration of all obsolete hardware and software in enterprise-wide network security infrastructure to extend resiliency and service levels to all network-perimeter entry points.
• Data Center Consolidation: Rebuild and re-engineer Denver Data Center to simplify teh environment and increasing manageability, therefore reducing cost, improving SLA and keeping up with business challenges.
• MPLS and Network LAN Refresh: managing financial tracking for teh entire project which spanned over 300 airports worldwide and totaled $45 millions in spending.

Confidential, Columbus, Ohio

Project Manager/Senior Business Analyst/DBA

Responsibilities:

• Performed strategic business analyses on teh needs of teh eCommerce solutions; feasibility analyses on systems and processes to accommodate new business requirements, analyzed business processes for teh opportunity to implement improvements while controlling costs.
• Responsible for project management of multiple enterprise-wide Internet presence to ensure proper implementation, roll-out, service and support of Nationwide’s B-2-B, and B-2-C websites for automobile, life, PNC (Property & Casualty) insurance services.
• ORACLE and SQL database management for critical security exchange transactions through Nationwide Financial Services to guarantee secure, fast, and error free transactions.