Project Coordinator Resume Tucker, GA - Hire IT People

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Information Security Analyst

Responsibilities:

Analyzes CyberArk activity report to determine if users and Password Managers are storing passwords appropriately
Conduct onboarding meetings for applications identified to move from Personal Privilege ID’s to Group ID account model on weekly basis
Report key metrics weekly to managers related to PAM Password resets dat included non - compliance issues
Processes terminations and provisioning user's access to make sure appropriate access is retained
Work on transfer requests to make sure when users are switching departments, their previous access was revoked, and current access is in line wif their new role/department
Administers user provisioning by performing the set-up, maintenance and deactivation of a variety of user accounts, and access to folders, files, directories and distribution lists
Validates dat users are provisioned wif appropriate levels of access according to Information Technology standard operating policies and procedures
Investigates potential security incidents and engages process partners as required
Reviews user access controls and makes recommendations on improvements to eliminate risks.
Ensures dat the user community understands and adheres to necessary procedures to maintain access controls and the security of key systems
Participates in internal and external audit activities. Assists in providing access lists for review in order to maintain compliance

Confidential

Project Coordinator

Responsibilities:

Manage credential support for a variety of systems and applications for all business lines
Utilize Smartsheet to track key items for AD Upgrade Project
Provision accounts in Active Directory, Microsoft, Azure AD, company specific EMR’s and additional secondary applications critical to facility operations
Manage CyberArk rollout to over 700 admin users to ensure Privilege Access Management standards meet compliance requirements
Complete regular account accuracy and activity audits to improve compliance
Adhere to strict any permissions matrix, provisioning guides, and processes to ensure accounts remain consistent wif Compliance and Operations’ expectations
Interact regularly wif in house Security Architects to resolve escalations and account requests
Accurately documents new support procedures, tools, and techniques in the knowledgebase
Performs related duties and responsibilities as requested by the IT Managers
Triages tickets in ServiceNow and escalates to appropriate teams as necessary

Confidential

Business Systems Consultant/Project Coordinator

Responsibilities:

Partnered wif business and technology teams to analyze, interpret, and document requirements for complex business problems and recommend comprehensive technology solutions
Create & Maintain SmartSheet project plan for implementations related to legal tools
Used domain specific and technology application(s) knowledge to define and lead detailed analysis in response to business & technology requests to develop efficient and accurate functional requirements.
Responsible for communication and information flow between business and technology teams.
Lead project / systems documentation and proactively monitor & manage project schedules and deliverables.
Partnered wif business users and drive development and provision of training, resolve questions, assess user needs and recommend changes
Led system testing and project development lifecycle
Drove compliance through expertise of data accuracy, corporate policies and data security as related to the project
Interact wif vendors, external industry participants, and regulatory agencies.
Provided guidance and direction to teams, in addition to planning and delivering project initiatives
Completed access management & IAM audits monthly for legal applications and grants and revoke access as needed

Confidential

Project Manager

Responsibilities:

Managed Change Request’s in Service Now for IOS Upgrades & LCM devices
Tracked infrastructure and capital project schedules and execute from request to implementation
Developed timely solutions to technical problems related to infrastructure needs and people management issues
Managed and onboarded IT to Cloud (AWS & Azure) for Network Apps and removed devices from multiple Data Centers
Assisted wif budget development and updates for Network Ops infrastructure projects
Tracked and manages the remediation of 750 Cisco devices requiring IOS Code Upgrades due to memory leak vulnerabilities
Prepared the Infrastructure Portfolio Review meetings monthly by scheduling meetings, updating project status reports for management review
Supported Infrastructure PMO projects and team included the Portfolio manager
Coordinated equipment receipt wif scheduling of LAN/WAN engineering services required for all projects
Creates process flows and readiness documents for Circuit Upgrades on monthly basis
Escalated project issues to resolution
TEMPEffectively communicated across all levels of the organization including technical and non-technical people

Confidential

IT Project Coordinator

Responsibilities:

Supported Infrastructure project initiatives for Inside Payment, Drive-thru, Mobile Ordering, iPOS, Face2Face Ordering Alternative Formats, Hospitality Innovation, Validation, and Launches
Implemented and managed Go Lives for stores dat were approved for Drive Thru Outside Payment
Developed full scale project plans, define project tasks, halp track resource needs, create project timelines, and assist wif development of project charters including scope, goals, and deliverables
Executed project-related tasks, track and update project plan, and manage day-to-day project coordination
Assisted wif coordination of details related to pilot tests, including training, communications, facilities

Confidential, Tucker, GA

Operational Excellence Administrator

Responsibilities:

Collaborated wif technical subject matter experts (SMEs) to determine appropriate training products
Coordinated and scheduled all employee certification reviews using Standard Work
Developed and maintained training records, spreadsheets, master registration database, trainings, and Kaizen events calendar

Confidential, Dunwoody, GA

Project Coordinator

Responsibilities:

Assisted in implementing consistent processes across the program and projects to ensure the execution of program/projects was in accordance wif the established processes
Coordinated technical meetings wif internal and clients cross-functional teams, generate meeting materials, and produce post-meeting deliverables
Assisted the Project Managers in maintaining the baseline, schedule, and resources using the Project Management Standard Operating Procedures (SOPs)

Confidential, Atlanta, GA

Executive Assistant/CRM Lead

Responsibilities:

Performed Administrative duties for five (5) Partners and a wide range of managers wif cross functional responsibilities
Led market data entry into the Salesforce.com sales tool for practice and executive management team on a daily basis

Confidential, Atlanta, GA

Grant Support Specialist /Executive Assistant

Responsibilities:

Incorporated Lean Six Sigma process methods into the Confidential agency to ensure process improvement across work streams.
Performed administrative duties for the Regional Program Manager, Branch Managers and Federal program staff