PROFESSIONAL SUMMARY:

• 17 yrs. of diversified IT experience engineering Industry leading solutions in domains like Insurance, Travel and Hospitality, Banking & Financial
• Key competencies include Technical Project/Program Management, Delivery Management, and Client Relationship Management.
• Certified in Program Management (PMP, SAFe5) and Technical Cloud (AWS Cloud Architect, Microsoft Azure)
• Driving the development and delivery of technical products and solutions for customers, coordinating with product, sponsors, technical, and other partners to prioritize, plan, and execute development schedules in - line with product development initiatives and regulatory needs.
• Using technical acumen to provide design alternatives and support teams in technical solutioning. Applying AWS Cloud knowledge for Cloud design sessions and accelerating Cloud transformation
• Driving cross-train AGILE programs using framework like SAFe and methodologies like SCRUM and Kanban; Identifying and tracking team velocity, financials, and other critical metrics in relation to the project/program and its plan. Providing transparency into gaps, issues, risks and opportunities across scrum teams
• Responsible for account planning & managing delivery of multi-million (~30M annually) dollars programs for large customer

SKILL:

Project/Program/ Portfolio Management

Agile Methodologies

Global Delivery Management

IT Strategy & Execution

Resource Management

Innovative IT Initiatives

Client Relations

Deep Insurance domain knowledge

Budgeting and Forecasting Planning

Contract/Vendor Management

Strategic Planning & Transformation

Team Establishment & Development

WORK HISTORY:

Confidential, Cincinnati, OH

Senior Technical Program Manager / Engagement Delivery Manager

Responsibilities:

• Driving several challenging Technical Projects/Programs like end-to-end AWS Cloud Migration project for Automated Renewal using Serverless architecture, Cross train partnership programs/projects for new product launch, accelerated multi-year programs to upgrade or build home grown microservice based platform capabilities like Price Match etc. for New Business Premium growth, Sophisticated Pricing, Tech Debt Reduction, Legacy modernization (Mainframe retirement, DB2 - AWS RDS/Aurora) resulting multi-million dollars savings
• Building highly scalable, available, and cost-effective Solutions leveraging AWS Cloud Services like RDS, Aurora, S3, Lambda, Cloud Watch etc.
• Led Projects throughout the full life cycle including planning, budgeting, requirements, design, development, and implementation phases
• Performed Value Stream Mapping for managing dependencies, managed Program/Project risks, used Cross-Train and Downstream mapping for Program Syncs and escalations
• Identified the customers/Business and IT needs and expectations (benefits) interacting with executive leadership to understand the goals of transformation projects, mapped business, and IT roadmap, expected accelerators etc.
• Evaluated the various Global Agile models and guided implementation of custom model
• Used tools rationalization, set up effective communication models to remove silos and build self-organized teams
• Optimized IT spend using Rightshoring strategies, improved on-off ratio thru teams' consolidation
• Provided Thoughtful leadership to maintain and add both tactical and strategic revenues
• Driven Innovation activities for account and helped in Business breakthroughs, developed tools for smooth Global Agile adoption
• Planned for capability development, identified training initiatives needed across multiple teams and organize for the same
• Worked on Quality assessments proposals using both top-down and bottom-up approaches reviewing various data metrics and interviewing Customer stakeholder to come up with recommendations for process and quality improvement
• Led projects staggered in multiple phases to reduce technical debt using app- hardening and implementing best practices
• Worked on several proposals like App Rationalization using 5-Rs framework, straight thru processing leveraging Third Party Data Services, Product or DB upgrades for reduced cost and performance improvement
• Emphasized knowledge sharing and driven creation of knowledge assets and proven practices
• Managed delivery and oversight of the projects in different tech stack both Java/J2EE and legacy technology stacks
• Mentoring and monitoring staff progress, identify and mitigate risks, capture and communicate issues and planned resolution
• Hosted daily huddle meetings and release planning meeting, performed team capacity planning and monitored estimates, tracked signoffs, understand and enforce Customer standards, warranty support planning
• Watched for trends and high priority issues for escalation and prepared executive metrics for reporting to sponsors/stakeholders
• Socialized and implemented Estimation Framework tool across multiple teams tailoring to Customer needs

Confidential, Springfield, MA

Project Lead

Responsibilities:

• Analyzed the existing system and participated in the Requirement Analysis, Design, Development and Testing using various tools for developing the new system to support the Retirement Income RMA 2.0 product launch for customer
• Post launch of the RMA 2.0 product, worked with Customer Business Analyst to develop the requirement jointly for the future enhancement phases
• Coordinated with globally located team members and acted as liaison between Dev Team and Business

Confidential, Mount Laurel, NJ

Lead Developer

Responsibilities:

• Analyzed the existing system and participated in the Requirement Analysis, Design, Development and Testing using various tools for developing the new Concession Module to support the Pricing Enhancement product launch for customer
• Coordinated with globally located team members and acted as liaison between Dev Team and Business
• Leaded Web ESS maintenance project supporting different applications B2C, B2B, MLS, MQ, CARS, MVP, Intranet Reports, PhoneBook for diverse client needs in terms of products, pricing, processing, and initiatives. It consisted of production support, short time development and extensive analysis.

Confidential

JAVA Developer

Responsibilities:

• Analyzed the existing system and participated in the Requirement Analysis, Design, Development and Testing using various tools
• Liaised with Client to gather requirements and document in UML methodology using Enterprise Architect. Involved in the development of GUI using XML technology, web services and batch framework modules