SUMMARY

• Versatile, goal - oriented Program Manager wif 15+ years of experience supporting the strategic direction of large-scale programs, utilizing various development methodologies, setting budgets and managing risks while achieving overall company goals and exceeding customer expectations.

TECHNICAL SKILLS

• Agile/Scrum Methodologies
• Program/Project Management
• Stakeholder Management
• Resource Management
• Budget Planning
• People Management skills
• Iteration/Sprint Planning
• DevOps
• Test Strategy & Test Plans
• Change Management skills
• Broad business perspective
• QTP
• Selenium
• Involved SAP testing
• HP Quality Center
• Rally
• ALM
• JIRA
• SharePoint
• Confluence
• Xray
• Strong collaboration and influencing skills
• Highly Collaborative
• Competing priorities
• Strong Leadership skills

PROFESSIONAL EXPERIENCE

Manager, Program Management & QA Delivery

Confidential, Englewood, CO

Responsibilities:

• Managed a team of 3 Technical Project Managers- Scrum Masters and 10+ highly skilled QA engineering team.
• Performed Individual coaching and established mentor relationships wif the SVP’s and Sr Directors.
• Liaised between technical engineers and business partners for the successful delivery of 4 Confidential product releases.
• Increased Staffing of top performers by 25% to strategic initiatives, resulting in a highly motivated and high performing team.
• Took ownership of 4+ product deliverables, recommended best practices which yielded a 5% decrease in number of defects.
• Conducted new technology evaluations and deployment timeline study dat led to a 40% cycle time reduction on QA delivery.
• Directed all phase of wide variety of projects, from plan to completion for four projects combined a total of 8M.
• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.

Sr Program Consultant

Confidential, Denver, CO

Responsibilities:

• Co-ordinating the global system integration for Confidential ’s Financial Management System upgrades for 20M Customers wif an estimated budget of 10M.
• Leading the program management wif multiple Scrum teams across the globe (US, UK, Singapore, Japan & Australia) - 6 Scrum teams and 60+ member team.
• Developed and maintained productive working relationships wif project owners, business functions, IT developers, vendors, and other project stakeholders.
• Participate in recruiting of scrum masters across globe to support the program.
• Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among scrum teams.
• Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
• Assist the head of the business function in budget planning & resource allocation.
• Established customer expectations of project scope, deliverables, procedures for project communications.
• Responsible for preparation and distribution of material to support the Onboarding of projects (i.e: Project Initiation Forms, Project Orientation decks, project kick-off meetings, project related system access)

Sr. IT Manager (QA)/Program Manager

Confidential, Broomfield, CO

Responsibilities:

• Managing a team of 13+high performing engineers working on functional, end to end testing for high deliverable projects.
• Directed all phase of wide variety of projects, from plan to completion for six projects combined a total of 12M.
• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Directed product readiness reviews and defect triages.
• Introduced and enforced a company culture of cross-functional collaboration and a team environment dat allows for individual development and performance improvement
• Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.
• Recognition from CTO on our first delivery of dis project.
• Significantly improved on-time delivery of many individual IT infrastructure projects, reaching 70% of milestones wifin 10% of schedule variance
• Collaborated wif Senior Managers to hit key business goals and define project roadmaps
• Spearheaded initiative to renegotiate contracts wif existing vendors, resulting in massive cost savings wifin 6 months
• Formulated project timing and risk mitigation plans to identify potential problems and adverse impacts before they had the chance to occur
• Manage and Support People: Responsible for management, support, career development, mobility for team of people supporting portfolio

Scrum master/QA Lead

Confidential, Broomfield, CO

Responsibilities:

• Planned, defined, tracked, and managed resources and scheduling for QA department - prioritized projects based on resource allocation.
• Interacted wif the Business community and the end Users to gather requirements to develop User requirement documents and specifications
• Executed test scripts, documented test results and provided formal reportingthrough Rally
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Track and communicate team velocity and sprint/release progress
• Instructed and modeled core Agile principals of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Identifying Resource to work on test cases across multiple applications
• Recognition from VP for leading ENASS project.

QA Analyst/Technical Support

Confidential

Responsibilities:

• Provided help desk support to end users of Confidential
• Responded to client account questions, including billing, service procedures.
• Developed test cases in Quality center for the development team and helped testing web services using SOAP UI

Mid-Level tester

Confidential

Responsibilities:

• Recognized for developing excellent test plans/scripts and rapidly discovering defects.
• Contributed to high-reliability technology releases coz of thorough testing dat helped maintain system highly secure and confidential
• Employed a “test-to-break” approach on testing initiatives and clarified ambiguous requirements to ensure the TEMPeffectiveness of all test plans.
• Improved the documentation of QA testing practices to enhance their repeatability, saving time and money and encouraging testing standardization and best practices

Business Analyst/ QA Analyst

Confidential

Responsibilities:

• Worked closely wif the UI team to model the screens, which met user, defined requirements and company standards.
• Restructured, standardized the existing collection, Developed Business Use Case Diagram and Activity Diagrams for Business Use Case As-Is artifacts
• Collaborated wif stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
• Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations