QUALIFICATIONS:

PC and Apple Computer Software Application:

• Experienced in MS Excel, MS Word, Access, MS Outlook, MS Power Point, Lotus Notes

Operating Systems:

• Working knowledge in Windows Vista/2000/XP/98, Mac OS X

Internet:

• AOL, Netscape, Internet Mail, Internet Explorer, MS Outlook, Safari, Firefox

Office equipment:

• Working knowledge and troubleshooting of fax machines, printers, copiers, postage meters, etc

Medical Software

• Customer First, Horizon Ambulatory Care, Misys EMR, Misys Tiger, familiar with EMR databases and software
• Fluent in medical terminology and medical abbreviations
• Fluent in Haitian Creole
• 15 years experience in healthcare administration and professional environment

EXPERIENCE:

Confidential

Physician Advisor/Medical Consultant

Responsibilities:

• Conduct peer to peer consultations and interviews with other medical physicians to support scientific and clinical exchange of information
• Teaching and providing current and detailed clinical and medical information on rare medical conditions regarding new treatment protocols, pharmaceutical product launch, support, management, compliance regulations, dosage, adverse events, performance, pharmacokinetics, pharmacodynamics, safety, efficacy, contraindications, and usage.
• Conduct telephone interviews with healthcare professionals at all levels to obtain initial follow up information regarding adverse events, compliance issues, filling out adverse events reports specifically designed for each pharmaceutical company.
• Teaching and consultation via video detailing through interactive online PowerPoint presentations to Physicians regarding clinical trials, drug utilization, and adverse events overview while providing fair balance in compliance with FDA guidelines and regulations.
• Data entry and narrative writing based on feedback from healthcare professionals and patients at all levels regarding product usage, experience, and complaints.
• Facilitate Physician requests for Off-Label medication information.
• Detailed and prompt reporting of adverse events or Compliance issues according to company protocol in conjunction with FDA reporting guidelines.
• Extensive online and onsite training on products with various major pharmaceutical companies along with extensive Compliance training for each product/company.

Confidential

Patient Care Coordinator

Responsibilities:

• Makes and maintains contact with as many people as possible, bringing in a significant proportion of new appointments as well as maintaining contact with existing patients.
• Focus on customer service and revenue generation to improve the practice productivity and profitability.
• Market the practice to new patients at every opportunity through Health Fairs, EXPOs, and workshops
• Patient and third party billing to insurance companies
• Create chargeable and non-chargeable receipts.
• Accounts receivable functions and running cash register Z report once per week and balancing drawer against the Z
• Contact different organizations to set up presentation and screenings.
• Direct contact with patients to establish rapport and maintain continuum of care
• Perform general administrative duties including, but not limited to: photocopying, faxing, mailing, and filing.

Confidential

Health Ministries Leader/Member

Responsibilities:

• The main focus of this group is providing essential medical information to the church members and the outlying community
• Provide weekly free basic health screening for weight, blood pressure, and blood sugar monitoring.
• Provide information via a variety of mediums such as internet websites, pamphlets, and journals on diseases prevalent in the community.
• Help to collaborate with federal programs, such as the American Heart and Stroke Association, to present monthly health seminars on topics pertaining to general aspects of medicine such as coronary heart disease, stroke, diabetes, women's health, mental health, and HIV/AIDS.
• Main project is to coordinate an annual community wide health fair to provide free health care exams and services, including but not limited to free dental exams, HIV testing, sex health and education, body fat analysis, antioxidant testing, pelvic exams and pap smears, breast exams, mammography screening, prostate cancer screening, and routine blood testing CBC,CMP, etc.

Confidential

Front Desk Receptionist

Responsibilities:

• Welcome patients to the facility and direct them to the appropriate department
• Scheduling patient appointments and organizing patient data ie, address, phone numbers, insurance information, etc within multiple sophisticated computer programs
• Answering multiline switchboard phones and transferring to appropriate staff
• Locating, filing, and organizing patient records and charts using an alpha numeric filing system
• Inputting pertinent patient medical and demographic data in paper and electronic medical record charts
• Knowledge of patient billing procedures and collection of patient copayments
• Verifying patient insurance and benefits
• Training and supervising new employees on computer systems, filing systems, and basic facility operations

Confidential

Student Observer

Responsibilities:

• This observer ship included visitation to a private Internal Medicine physician's office. The patient population was mainly adults and some of the diseases encountered included patients with pulmonary hypertension, atrial fibrillation, tertiary syphillis, as well as hypertension, diabetes, and patients with chronic renal failure.
• Observe the attending perform patient interviews and physical exams
• Conduct history and physicals on selected patients and then presented the case to the attending.
• Each patient interviewed was discussed as well as the standard diagnostic, treatment, and management modalities for each case.
• Assigned specific readings on various diseases to present and report to the physician as well.

Confidential

Research Associate

• This was a volunteer assignment with a research program focusing on studying antibiotic resistance in Mycobacterium Tuberculosis.
• Duties included developing bacterial colonies to study antibiotic resistance and developing methods to prevent this resistance.
• Assisted the Research Director with the reading and citation of relevant published articles and collaborating data retrieved via laboratory tests for major publishing of his forth coming book.