PROJECT MANAGER

Energetic, business-savvy Project Manager in e-commerce, software/Internet, design, application, delivery, other complicated business opportunities. Proven ability to successfully deliver effective customer-focused solutions tailored to meet bottom-line requirements, from startups to the Fortune 500.

Areas of Expertise Include:

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Project Manager II

• with the EPMO Federal Response team formed to respond to the Federal Reserve Bank's Consent Order placed on STM April, 2011. The PMO team represented the ten Lines of Business named in the order for improvement. Using the PMBOK standards, my tasks included:
• Daily managed the project plan including risks, constraints, assumptions, and reported accordingly to management
• Composed/managed the action plan tracker for the project composed project Charter including SOW and business need
• Conducted PMO meetings with internal team and external contractors meeting cadence twice weekly
• Acted as liaison with third party validator, Protiviti, from Chicago gathered/provided/tracked/requested documentation
• Assisted in providing data, status, progress, forecasts, for decks on designated work streams for various meetings Steering, etc.
• Wrote a PMO newsletter each week for workstream distribution defining accomplishments and socializing Federal governance.

Confidential

• Supervisor Technology Connection managed 35 inbound call center advisors for tier one/two help desk. The WF international groups serviced by the call center were represented in the mortgage, private client, wealth brokerage communities. My responsibilities included:
• Produced multiple Crystal reports daily, weekly, monthly communicated production results to hierarchy and team
• Performed daily human resource functions for staff for PTO scheduled/unscheduled coaching/mentoring compliance.

Confidential

• Project Manager short term start-up manager of 4.2MM ARGO NexGen Branch Teller Manager implementation. My accomplishments included:
• Composed governance tool including guidelines for: Customer Transactions, Operations Support, Middleware, Fraud Detection, Data Management, Finance, Associate Readiness, Compliance
• Assimilated required templates stored in KnowledgeLink, global repository, to enable consistency audit compliant documents.

Confidential

• Project Manager technical manager of 15MM SAP Food Beverage Solution ERP for the world-renowned gourmet fruit company. Worked strategically with Deloitte Consultants, external client, H D stakeholders on a dailly basis managing reporting on: integration, scope, schedule, budget, quality compliance, human resources, communications, risks and procurement. The importance of moving H D employees off of their 70 individual disparate access databases onto an Internet platform was critical for the efficiency ROI. My accomplishments included:
• Assembled, assigned, directed project team project schedule through complete SDLC across matrix environment with the six internal groups utilizing PMBOK standards
• Improved team performance by building team cohesiveness, leading, mentoring, training, motivating in order to facilitate cooperation, ensure project efficiency, boost morale and socialize the enterprise change into the corporate culture
• Proactively anticipated/identified project risks implemented the approved actions workarounds required to mitigate risks
• Applied Agile methodology for delivery of 15MM project on time and within budget.

Confidential

IT Consultant/Project Manager for various industry groups in the Dallas/ Fort Worth area. At the time, I was President of Alliance of Technology Women ATW , a non-profit, which allowed me the opportunity for many introductions to companies that could use my consulting services. Non-disclosure agreements keep me from listing my clients.

Confidential

• Project Manager managed software enhancements/modifications for company Intranet. This Intranet solution cut corporate costs reduced human error time delay in data between branch/corporate locations. My accomplishments included:
• Collaborated with business teams in each department and systems engineers in a matrix environment to discern their responsibility to the reports the content
• Conducted JAD sessions determining the project plan, resources, budget using waterfall methodology
• Created configuration management for the documentation processes worked with regulatory team to ensure appropriate Federal/State compliance.

Confidential

• Project Manager When GTE Bell Atlantic merged into one company to become Verizon, it was imperative to bring the two teams of together with their separate knowledge bases disparate websites. It was critical to establish a single line of communication to identify a project plan to merge the two systems including their old legacy systems their JAVA GUI systems.
• My accomplishments included:
• Managed 25 separate web enhancement initiatives for Web Internet pages for Verizon.com
• Successfully deployed all initiatives on time 20 below budget.

Confidential

Partner Integration Manager, Aviation

• Product Manager--Developed first software for an Internet marketplace by managing multi-billion dollar supply chains, inventory, e-procurement in the aviation industry throughout the world. My accomplishments included:
• Managed product development of Oracle Exchange 6.0/6.2 self-hosted Internet auction platform from inception to deployment SDLC , enabling airlines to buy sell products/services online through forward reverse auctions
• Composed training materials user guides for the end-users for all four software products
• Trained airlines: Lufthansa Airline, Federal Express, Northwest Airlines, SAS, Singapore Airlines on self-hosted auction tool. Trained suppliers: Stealth, Boeing, GE, Honeywell, etc., on the cooperative auction tool. Training took place via phone with Web-Ex tools other training took place with live audience of systems engineers at client headquarters.

Confidential

• Telecom Consultant--Project Manager--In Overland Park, KS, worked with Sprint to convert cell phone text messaging software capability to a larger platform. This capability allowed Sprint to remain competitive with other wireless telecoms to enter the mobile market for the first time.
• Attended Software.Com in Cambridge, MA, to become certified for InterMail system which was a wireless delivery software
• Managed changes to the project scope/schedule baseline delivered new platform for the initial 250,000 beta users.

Confidential

Product Manager, Wireless Banking

• Project Manager--for first WAP 3G wireless banking software application in the world
• Managed all aspects of the project SDLC initiate, plan, execute, control, close
• Scaled the project management role deliverables based on the client contract
• Launched this new operational capability on the 3Com Palm VII web-enabled wireless phones at Comdex 2000 in Chicago where it became the next huge product line for EDS in iSolutions
• After launch, worked with General Motors on B2B, B2C, B2E applications for the mobile device. The easiest most obvious application was a geo-tracking mechanism that would move the OnStar platform from GM vehicles to a mobile device.

Project Manager, Telecom

• Project Manager--with MCI Worldcom for first Internet commercial bill presentment/payment software. This was a brand new concept to the business world paperless bill electronic payment.
• Led JAD sessions in Atlanta with MCI Worldcom working on waterfall process
• Worked closely with systems engineers 15 on web page design reporting capability to MCI's accounting/marketing departments
• This bill presentment saved MCI millions of dollars on postage/print/paper it saved 10 to corporate clients who paid on line.