SUMMARY:

• Extensive experience in financial services information technology systems and operations.
• Management of diverse distributed and mainframe enterprise applications, IF and E - Commerce solutions in Confidential 50 insurance, investment banking/securities firm enterprise projects.
• Technical expertise in design, support, development and implementation - PM / SDLC methodology of application software, infrastructure, compliance systems - PCI / COBIT & SOX, disaster recovery, network infrastructure - security applications - appliances) and computer operations in financial services.
• Multiple roles in data privacy and data protection.
• Creation and completion of project plans that provide operational assessment, requirement gathering, complex coordination including offshore components and satisfaction of assertive timelines in matrix environments to resolve challenging operating issues, project deadlines and business goals.
• Excellent Confidential adoptive management and managing multiple projects while providing high quality solutions working with senior management to drive/ achieve business objectives.
• Focus on Agile, Cyber Security - project driven experience, working on certification in both areas.

PROFESSIONAL EXPERIENCE:

Confidential, Westport, Connecticut

Project / Program Management

Responsibilities:

• Created and managed strategic enterprise information technology and process improvement programs including SDLC in several industries including financial services, media and education - addressing resolution of critical issues and business development.
• Focus on software, technical infrastructure, web services, compliance, Cyber Security IF - SIEM, Netflow, DLP - data protection contributions to strategic direction for improved revenue generation and market share.

Confidential, Wilton, Connecticut

Senior Project Manager

Responsibilities:

• Included extensive site survey, management of local resources, new AudioCode SBC, SIP trunk delivery, activation problem resolution - porting phone numbers for all end users.
• Decommissioned several PBX systems and PRI circuits.
• Win10 Migration Managed aspects of project to supplement technical team efforts and end user issues.

Confidential, New York, NY

Program Manager

Responsibilities:

• Managed multi-division implementation of Quest Active Directory Audit Tools: Change Auditor, Enterprise Reporter, IT Security.
• Managed data hydration on critical legal/contract revenue generating data for senior executives.

Confidential, Norwalk, Connecticut

Global Project Manager

Responsibilities:

• Managed Cisco Unified Communications Cloud Computing IPT project.
• Work included site activations for Confidential, extensive management of Confidential technical services, local site preparation, including multi-language communication plan, warranty support and post - migration issue tracking and resolution.
• Managed separate Global Video Conference Endpoint managed support takeover - Confidential MTO, planning, design and migration of video estate to Confidential .

Confidential, Hartford, Connecticut

Senior Project Manager / Program Manager

Responsibilities:

• Established/managed program level Cyber Security project to implement state of the art enterprise data protection -data/network security tools and Infrastructure - Secure Enclave.
• Managed process engineering to create and support new security process, policy and procedure for current and future threat/risk to enterprise data.
• Responsibility for project budget. Health care record protection.

Confidential, Hoboken, New Jersey

Project Manager

Responsibilities:

• Managed Enterprise PCI Compliance Project: achieved company compliance, developed requirements & process for Level 2 & 3 Credit Card Processing.
• Developed web based application to reduce costs of content production and management - Vendor Production Editor Outsource Management Project.
• Managed software development for web third party Content Management access: Author Website Phase 2.
• Managed globally positioned resources - Europe & Asia. Project responsibility for budgets, CBA, Governance - Project Process Framework, Clarity.

Confidential, Bridgeport, Connecticut

Senior Project Manager, PMO Team Leader

Responsibilities:

• Managed implementation team and development Enterprise Solution for school district student performance management system.
• Offshore development of digital content, application software integration/development including business process engineering, management of multiple third party vendor development and contract amendment negotiation.

Confidential, Hartford, Connecticut

Senior Project Manager / Team Lead

Responsibilities:

• Managed requirement gathering, architectural design team, vendor relationship, migration of applications, change management, SharePoint.
• Environment included multi-site radiological imagery devices, Electronic Health Records, POS devices in health care delivery including pharmaceutical applications. HIPPA compliance trained.

Confidential, New York, NY

Lead Project Manager PMO

Responsibilities:

• Created and executed enterprise PCI project plan to ensure compliance with regulatory requirements of Payment Card Industry - PCI & COBIT audit.
• Conducted detailed risk assessment, cross functional meetings with business units, executive communication plan/departmental reviews, assessment, testing and remediation of application and process workflow, managed offshore development.
• Instituted PCI controls to create distinct departmental templates/tools to assess educate and remediate all departments to PCI compliant policy, workflow and operation.
• Managed cross functional team, internal implementation of mandated compliance changes and external audit process, resulting in successful PCI certification, tighter IT regulatory management, improved control of risk and data loss prevention.

Confidential, New York, NY

Division Services Manager / Program/Project Manager

Responsibilities:

• Executive level responsibility focused on - corporate software applications, network management, data center, field services oversight and application service center helpdesk.
• Exercised daily incident management for identification, analysis and remediation of 24x7 operation problems;
• Affinity and a3 Merchandising application implementation; division/store consolidation; PCI Compliance and all mainframe applications.
• Managed network SLA including vendor negotiation, resolved network issues, capacity planning, difficult to resolve technical issues.
• Managed successful implementation of Zoom/ESpot machines (Apple/IPod consumer electronics vending) meeting stringent Executive Board targets for creation of new sales revenue stream.
• Successfully managed Network Infrastructure, Software implementation: internet re-peering, network system hardware/software upgrade, circuit design, core site upgrades - responsible for daily operations - trouble shooting and resolution of critical daily operating issues.
• Investigated & resolved sales/financial reporting issue that negatively impacted accurate metrics for inventory, corporate revenue and individual store performance - remediating inaccurate sales reporting and preventing serious audit issues.
• Information technology consulting services to local corporations including training. Resolved operation issues derived from software applications, operating system, network infrastructure, capacity planning and disaster recovery issues.
• Provided information technology consulting services to local corporations including training. Resolved operation issues derived from software applications, operating system, network infrastructure, capacity planning and disaster recovery issues.
• Fundamentals of Computing Technology for undergraduate matriculated students. Included software, hardware, computer theory, training students in all aspects of Microsoft Office and technology.
• Board of Education District 9, Redding/Easton, CT. Teaching assignments: honor classes in Computer Technology, Math, Business, History.

Confidential, Norwalk, CT

Strategic Data Network Project Manager

Responsibilities:

• Management and design of enterprise IP, Frame, Disaster Recovery/Hosting, SLA and E-Commerce solutions for diverse Growth Market Division client initiative on schedule and within budget. Managed 9/11 emergency responses for Confidential - New Sub Services on Confidential trading floor, meeting critical deadlines to assure resumption of operations Confidential re-opening of Confidential .

Confidential, New York, NY

Manager

Responsibilities:

• Managed software group initiative for major brokerage and securities firms.
• Provided leadership, direction and influence to ensure achievement of key business objectives to grow web services business.
• Managed plan to implement and integrate Java/Internet E-business technology for leading edge correspondent financial firm to capture 50% growth in new business generating $6.8M in new revenue for Confidential .
• Directed analysis and debugging of WAN and Middleware network messaging system for overseas locations to improve performance, meet critical daily processing windows and eliminate negative impact to daily financial reconciliation and financial reporting.
• Created and executed marketing plan maximizing revenue and identifying $19.2 million in new business.
• Initiated and managed analysis and assessment of mainframe data warehouse installations to optimize operation and increase revenue increasing customer satisfaction and developing $2.02 million in new business.