PROFESSIONAL PROFILE:

A seasoned business / technology executive with 30+ years of professional services background focused in Program / Project Management, Business Processes and Packaged Software implementations. Ability to provide immediate impact on an organization with respect to defining and executing business and technology strategies needed for program management, organizational planning, business operations and administration I have an excellent history of contributing to both my companies and my client successes throughout my career. Demonstrated analytical and problem - solving abilities; capable of managing multiple tasks in a fast-paced, deadline driven business environments. Well organized; detail oriented and conscientious. Well respected for communication and interpersonal skills; leadership; and team building, participation with colleagues; upper management; and clients.

EXPERTISE AND KNOWLEDGE IN:

Distribution

Supply Chain / Manufacturing

Strategic Planning

Business Process Improvements

Cost / Benefit Analysis

Change Management

Quality Assurance

Program / Project Management

Packaged Software Evaluations & Implementations

Technology Roadmaps - Design & Delivery

Project Budget Management

Risk Management

WORK HISTORY:

Confidential, Manchester, NH

Senior Project Manager

Responsibilities:

• Provided Project management to a manufacturing client implementing Infor M3.
• Provided overall project management for a release upgrade to M3.
• A process improvement project to flow existing manufacturing and distribution processes, identify areas for future improvements and identify a best of breed short list of a manufacturing ERP, CRM and WMS vendor solutions. Infor M3 Multi-tenant cloud solution offering was selected as the solution.
• Developed a Project Management Office with standards, required documentation and approach for a biopharmaceutical company.

Chief Solutions Officer

Confidential, Concord, NH

Responsibilities:

• Responsible for developing service offerings and channel partnerships.
• Developed Infor M3 focused service offerings with delivery plans, go to market strategies and tactical plans for BDP solution offerings.
• Cultivated Infor partnership to jointly build a Multi Tenant manufacturing practice.
• Served as Program Manager on a NetSuite 17.2 ERP / POS Cloud based implementation for a premier retail company.
• Project also had heavy infrastructure / communications requirements due to store locations in remote regions with limited internet connectivity.
• POS roll out consisted of registers, mobile tablets, handhelds and a new credit card solution.
• A follow the sun approach was utilized to retail POS locations, achieving zero downtime.

Program Director

Confidential, Wolfeboro, NH

Responsibilities:

• Provided Strategic and Program Management consulting services to Supply Chain and Manufacturing clients.
• Led a strategic a planning initiative to assess the future global business system requirements.
• Project was to document existing systems and identify future requirements. Business areas being evaluated were PLM, CRM, Order Configurator, ERP, WMS and QMS. Worked with business stakeholders to assure all business requirements were identified and met.
• Served as Program Manager on rollout of Infor’s M3 Supply Chain ERP and Manhattan Associates WMi.
• The environment needed extensive custom modifications and application integration requiring heavy API development.
• Implemented M3 and WMI to three new acquisitions located in Seattle and NYC, the team consisted of functional and technical resources from both Infor and Manhattan. Project rollout was two phased with NYC initially and then Seattle.
• Led a project to evaluate Movex as a long-term global solution for Ralph Lauren. Worked with business users to define their current and future Fashion/Apparel business requirements that the current version of Movex Fashion where not supported. After business requirements were complete a team of business stakeholders and SME’s from Lawson was formed to evaluate the future direction of Movex Fashion as a global solution for RL. It was determined Movex was not the solution.
• Evaluation project identified a minimum 100+ M3 enhancements to support their current Supply Chain business. As Project Manager my team and the business user team designed, developed, tested trained and implemented the enhancements over a two-year period.
• Served as Program Manager on 8 additional rollouts of Movex to acquired companies. Project teams from the business, IT and acquired company were identified for the rollout, the rollouts averaged 6 months in duration.
• Project Manager on EDI upgrade project to transition to Lawson MEC EDI transformation solution.
• Project Manager on Lawson BI implementation as well as interfaces to corporate Data Warehouse.
• Served as Director in supporting RL North American Wholesales existing production environments handling roughly $3B in transactions. I was placed in charge of day to day management for the Infor M3 and Microsoft Dynamics ERP environments, Dynamics support was for the Canadian operations. Additionally, the environment consisted of various point solutions with the overall environment consisting of 100+ software applications. Environment needed extensive custom modifications and application integration requiring heavy API development. The production environment also included 100+ Windows Servers and was 7x24, 365 days a year. Managed both the functional and technical teams located in multiple locations around the world that supported the 1200+ users
• Led ERP evaluation project to select solution to support RL Canada, defined requirements with business stakeholders and reviewed potential solutions. Microsoft Dynamics was selected.
• Served as Project Manager for Ralph Lauren Canada on a Microsoft Dynamics AX and Manhattan’s pKMS implementation. Project involved developing over 30 interfaces to integrate into existing footprint. Managed teams in the US and Canada to heavily enhance Dynamics and then implement.
• Project support for Ralph Lauren Asia Microsoft Dynamics AX implementation. Project required that three separate instances of Dynamics be implemented to meet local country legal requirements. Project required local teams and corporate consulting support.
• Legacy System Team Lead in a two phased SAP implementation. Heavy involvement in the design & analysis phase as well as in the data conversion.
• Program Director on a Global Oracle ERP system, Oracle served as the core system but interfaced with multiple third-party applications to create a best of breed environment. The project crossed time zones with multiple sites in China and the US and had a project team numbering 100+.
• Due to the complexity of the implementation, the team makeup was a combination of internal resources and consultants from various firms.

Vice President of Solutions

Confidential, Springfield, MA

Responsibilities:

• Developed additional services offerings and defining cross discipline solution offerings that became the cornerstone of solution offering for the firm.
• Responsible for defining, communicating and implementing strategies across sales and service delivery teams.

Managing Director

Confidential, Parsippany, NJ

Responsibilities:

• Responsible for start-up operations of a professional services firm with offices
• Staffing all departments, including, delivery leads, consultants, operations, business development, recruiting and human resources.
• Service offering focused in Strategy Consulting, ERP (Oracle, SAP, JDE), custom development, infrastructure and Data Warehousing.