SUMMARY

• Highly skilled and experienced in planning, developing, and implementing information technology solutions with global teams ensuring overall project quality and timely deliverables.
• Has led cross functional teams with diverse backgrounds, providing technical expertise and leadership.
• Committed to building corporate success by identifying and capitalizing on business opportunities.
• Strong communication, problem solving, crisis management, negotiating, and consensus building skills.
• Able to interact effectively with all levels of management, with clients and vendors.
• Demonstrated experience in the strategic and management of Program/Project Management, PMO, and Application Development with focus on strategy, design, development and deployment.
• Managed program and project portfolios with budgets ranging from $200k to over $10 million
• Successful track record of leading and delivering large - scale, high profile projects managing them through the full software development cycle SDLC, budget and costs.
• Senior Delivery Manager/Program Manger managing multiple projects
• Product Owner for multiple projects taking them from scope to delivery
• Consistently met project deliverables by identifying and tracking high risk areas and implementing risk mitigation plan through proof of concept, architectural prototyping and maintaining communication with project stake holders, steering committees.

TECHNICAL SKILLS

Portfolio Management: PMO process, templates, standards, practices and governance

Project Management: MS Project, MS Project Server, TFS, MS Office, Jira, Version One

Methodologies: PMLC, PMBOK, SDLC, Waterfall, Agile

Business Intelligence: Cognos, Business Objects, Crystal Reports, Tableau

RDBMS: Oracle, MS SQL Server, Sybase, Informatica, MS-Access, DB2

No SQL: Mongo DB, Amazon Redshift

Languages: VB .Net, ASP.Net, Visual C#, C++, SQL, ASP, XML, HTML, Visual Basic, VB Script,Java Script, Shell Scripts, Centura/Gupta SQL Windows, Java

Packages: Salesforce, Banner, Remedy, Informatica, MS Visio, Test Director, Quality Center, SharePoint, Zephyr, Selenium, Winrunner, Google Apps, Smartsheet

Mainframe: COBOL, CICS, JCL, SPUFI, Transportal*Pro

Services & Technologies: SMTP, POP3, MX record, Email server and systems, domain registration

Domains: Healthcare, Government, Education, Banking, Finance, Insurance, Pharmaceutical, Energy, Fashion (Garment/Accessories), Fire Safety, Shipping, Parking Lot Management, Inventory and Distribution, Employment Verification, AML, Background Screening, SDNT, OFAC, Due Diligence, Immigration Screening

PROFESSIONAL EXPERIENCE

Confidential, Wilton, CT

Sr. Delivery Manager/Program Manager

Responsibilities:

• Managed delivery of 2 major projects- Instore Order Processing (ISOP) Analytics and ISOP Oracle 11g to 12c Database and Tech Upgrade.:
• ISOP Analytics was Agile BI delivery of Analytics reports in Tableau for Revenue, Placement and Average Return Rate (ARR) with data transformed by ETL process from Oracle to Amazon Redshift data warehouse (facts/dimensions) for the line of business of the client in Digital Media Marketing:
• ISOP Tech and DB upgrade was delivery of ISOP application, database upgrade, replacing Oracle Glassfish with Weblogic middleware and integration with multiple systems viz - Salesforce, Mulesoft, Business Objects and others:
• My role as program manager/delivery manager is to liaison with client, business analyst, developers, QA testers, cross functional teams, managed client stakeholder expectations, obtain stakeholder approvals, buy-ins and communicate program/project status, project schedule, identify and manage project risks, resource management, program tracking, updates to internal and client senior management. Attend/conduct daily scrums, retrospective, business scope/requirement and review, and client weekly steering committee meetings.:
• Also managed and maintained runbook for deployment of both projects from Dev to Integration to UAT to Production environments.:
• Currently involved in scope, requirements, data model and report mockup discussions for Gross Profit Margin Analytics project:

Confidential, Norwalk, CT

Senior Technical Project /Program Manager/ Product Owner

Responsibilities:

• Managing multiple Agile projects budgeted at $12 million for Zillion's Platform As A Service (PAAS) products in cloud technologies for health, wellness management, content and digital media applications for insurance, medical devices and healthcare companies.
• All applications are web responsive with for web, mobile devices (IOS and Android), supporting easy access to digital health data and content, clinical and remote-monitoring devices, sensors, fitness equipment, wearables and patient wellness integrating API/webservices of Validic and MyNetDiary for tracking member data from devices viz. Fitbit, Jawbone, Garmin, etc.
• My product owner responsibilities for project/program management include creating product vision and product roadmap, managing Zillion's products, programs and projects, onboard new clients, liaison with clients, business analysts, web and mobile developers, UX/UI team, cross functional teams, manage project schedule, resource allocations and determine scope of work efforts and apportion work.
• Obtain stakeholder approvals, buy-in and communicate project status and updates to senior management. Monitor performance, business process improvement, and enhancement of requirements to align with business needs to create a repeatable project methodology for new client setup/configurations, enhancements, analytics and reporting of data.
• Manage stakeholder expectations, maintain product/project/program status and deliverables in confluence. Create a product backlog write user stories and managing it from scope to delivery.
• Use Jira for Agile Scrum managing boards for sprint planning, agile poker, sprint backlog, and swimlanes, Attend/conduct daily scrums and concluding each sprint with a Sprint review/demo and Retrospective.
• Also implemented projects payment gateway for member credit card transactions/subscriptions with sales tax computations through payment gateway (credits/refunds), Security projects to ensure vulnerabilities and security threats are addressed, Coordinate with QA and Release team for releases, change management, triaging QA tickets with team and assignment to developers for resolving issues/bugs.

Confidential, Albany, NY

Senior Ops/Project Manager

Responsibilities:

• Managed multiple projects of budget over $7 million for a complete overhaul, redesign, data model, ETL and replacement of the existing Oracle forms legacy Candidate Management, Campaign Finance and National Voter Registration applications/database with a .NET based web applications, BizTalk Integration and SQLServer as the database with apps for IOS, Android and Windows
• Provided leadership, establish team priorities and enforce procedures in a highly collaborative approach to solutions development and delivery using PMLC, SDLC and Agile Methodologies.
• Communicated and collaborated with internal and external customers on project status, deliverables managed expectations, conducted presentations and interfaced with sponsors.
• Made recommendations to management about project schedules, prioritization and resource allocation with input from team members.
• Managed resource planning and organizational capacity planning.
• Worked with business analysts to document project scope and requirements
• Created project schedule and release plans collaborating with team members for project deliverables
• Conducted daily scrum meetings, managed product backlog, sprint backlogs, implemented EPICS and Story's with a goal to deliver a MMF
• Conducted sprint planning, sprint grooming, sprint retrospective meetings, and documented lessons learned
• Integrated project outcome/results into NYSBOE operations
• Coordinated with Infrastructure team to define and implement disaster recovery plan.

Confidential, Oakbrook, IL

Senior Technical Project Manager

Responsibilities:

• Managed multiple application development projects within the IT division of Confidential through all phases from initiate to closing.
• Responsibilities include gathering requirements through application development management; interacting with internal and vendor development teams, setting priorities, maintaining resource calendar, delivery schedules, identifying risks, conducting project status meetings and providing executive status updates to Management and stakeholders.
• Provided leadership, established team priorities and enforced project protocols and procedures within a geographically dispersed teams.
• Practiced a highly collaborative approach to solutions development and delivery using PMLC, SDLC, Waterfall and Agile Methodologies.
• All applications were developed for mobile - IOS, Android and Windows
• Conducted daily scrum meetings, managed product and sprint backlogs for multiple projects
• Coordinated with Release/Change Management for Project Releases of DeVry.
• Coordinate with engineering team for implementation and outline disaster recovery plans.