SUMMARY

• 13 years of experience in Business Analysis, Application Testing and Maintenance, which includes design, development, deployment and implementation of Projects in the areas of Enterprise Applications and Management Applications
• Excellent working knowledge of key business process, Served as the conduit between the customer community (internal and external customers) and the product development team
• Experience in Project Implementation methodologies - Waterfall, AGILE and SCRUM
• Experience in collaboration with business stakeholders to understand and advise onbusiness processes to define solutions that support and enhance enterprise initiatives
• Experience in working with project management frameworks like Kanban, Contour, defect Tracking Tools Jira, Trac, Bugbin & Test Link. Experience in SVN and GITLab repository and GITPrime for sprint/SDLC retro analysis
• Exceptional Documentation Skills in writing use cases as well as in creating Use Case diagrams, Activity diagrams, State diagrams based on UML Methodology and business process flow diagrams using MS Visio. Quality Assurance experience in Business/Cycle process
• Proficient in creatingProject Plan, CR tracker, Project status report, BusinessRequirement Documents (BRD), Test Plans, designing Test Scenarios and formulating Testing Strategies, User Acceptance Report and User manual
• Experience with network data analyzing tools Wireshark, Sisdig and Video stream analyzing tools DVB Analyzer, TSAnalyser and Media Info
• Extensive Knowledge of Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing and deployment in Online ticket booking system, Digital Cinema Package, VSAAS, CDN, Web Application, Mobile application (iOS and Android) and IP cameras
• Experience in working with AWS services EC2, S3, EKS, ELB, ALB & ECR
• Experience in CI-CD tools Terraform, Github, Ansible playbook, Maven, Docker and Jenkin in Kubernetes cluster
• Basic understanding of UI & API automation using Sahi & Python with Selenium framework and continuous integration deployment tool Jenkins
• Expert in Effort Estimation, Project Planning, Reporting, Business Intelligence and Defect Management in capacity of Business Analyst lead
• 2 years of experience in embedded systems

TECHNICAL SKILLS

Frameworks: Project management frameworks Kanban, Jira and confluence

Operating Systems: Windows 2000, XP, Windows 2010, Mac OS X, Server 2008R2, Unix/Linux (Red Hat), Ubuntu

Internet Technologies: SQL, JSON, XML, Java, HTML.

Domains: CDN, VSAAS, Video Security, Online Ticketing System with payment & banking interface services

Web Services: REST and SOAP

Tools: PyCharm, Jenkins, Wireshark, TSAnalyser, DVB Analyzer, MediaInfo, Jira, Microsoft Visio, SQL and MS Office

Methodologies: Waterfall, Agile/Scrum, Six Sigma

PROFESSIONAL EXPERIENCE

Confidential, Addison TX

Project Manager

Responsibilities:

• Act as the customer’s first point of contact for all delivery related aspects. Perform and comprehensive analysis of business and technical requirements for both front-tier and middle-tier applications; Evaluate the specific needs of the users required for upgrading and enhancing the existing system.
• Define and manage scope and requirements across the lifecycle of projects.
• Compile dependencies, commitments and development milestones into a project plan. Track and update the plan on a regular basis.
• Communicate project status internally and to the customer, ensure that any issues that may impact objectives are brought forward and addressed.
• Assist project leaders in the execution of project plans and ensure that all team members understand their assigned responsibilities.
• Manage the project’s risks, changes, and documentation
• Communicate project status internally and externally to stakeholders, ensure that any issues that may impact objectives are brought forward to be addressed
• Determine and define system specifications and quality assurance as well as process improvement; interact with technical staff and customers and a strong emphasis on resolving problems.
• Interpret the requirements and make technical documentation, which coordinates with the business teams.
• Evaluate the existing system for strengths and weaknesses; then make modifications that could improve the response time and reliability of the system by using design patterns, data structures and algorithms.
• Create and document the version updates of the reports about business requirements, the users’ needs, performance improvements and suggestions.
• Prepare requirements documents for improving the existing computer system and provide suggestions for features based on the business unit proposals.
• Make a detailed documentation of the data validation method and implementation procedure of full-lifecycle data migration projects for all software applications of the company.
• Adhere to the existing development process that includes coding standards, development tools, UI conventions, unit testing, build process and programming languages.
• Team up and work with other engineers to evaluate the technical designs and review the user stories and product backlog
• Offer support services to technical professionals regarding various administrative systems, business operations problems..
• Train the internal team on maintenance of Web Service Application.
• Holding responsibility in deploying CI/CD pipeline in AWS cloud using Jenkins with DevOps tools Terraform and GitHub

Confidential

Lead Business Analyst (DevOps)

Responsibilities:

• Managed large-sized complex project that are transformational and strategic in nature, including project design, development, implementation, and integration of applications
• Work closely with project leaders and assist project leaders in the execution of project plans and ensure that all team members understand their assigned responsibilities.
• Manage the project’s risks, changes and documentation. Worked closely with Product Owner and Business Stakeholders/Customers to translate the functional requirements into business processes. Manage multi scrum teams in Agile scrum environment
• Responsible for defining and managing scope across the lifecycle of projects
• Create Agile user stories and acceptance documentation for multiple scrum teams
• Gap Analysis, Capturing the Current Processes, Documenting the facts and procedures through Use Cases, BRDs, Data Models and Process Flows in order to provide feedbacks on Process Automation
• Established and maintained a productive working relationship with project sponsors, vendors, and key clients
• Involving into New Joiners Orientation program to provide knowledge about process and Information about all products
• Working with documentation team in contributing to organized central repository with project documents (User Guide, operational manual, Release Notes, Test Report, Issue analysis report)
• Involving in recruitment board to recruit new member for the team required for the project
• Attending Testers conference regarding process improvement and new technologies required for the project and spreading the captured knowledge across teams
• Experienced in managing project from inception through post-deployment support.
• Documenting and managing project schedules, issues logs, project finances, status reports, change requests, statements of work, project approvals, and other project deliverables
• Responsible for on boarding Application teams to build and deploy their code in Kubernetes using GitHub, Jenkins andAnsible.
• Experience in writing Playbooks to automate the deployment process and to integrating Ansible Playbooks into Jenkins jobs for a continuous delivery framework.
• Maintenance of the user accounts (IAM), Cloud SQL and experienced Cloud DNS, VPC, RDS, EKS, EC2 & S3
• Created scripts in Python which integrated with Amazon API to control instance operations

Confidential

Scrum Master

Responsibilities:

• Worked closely with Product Owner and Business Stakeholders/Customers to translate the functional requirements into business processes. Lead a Team of four developers with a QA tester in AGILE SCRUM environment
• Requirement Gathering from the Product Owner and Stakeholders, Creating/Managing Backlog items and writing/track progress on User Stories using backlog management tool VersionOne agile lifecycle management application on a daily basis
• Led JAR sessions with Subject Matter Experts to obtain domain level information, interviewing and workshops with teams and detailed recording of the requirements that can be reviewed an understood by both Product Management and technical team
• Involved in functional test execution and user acceptance test execution
• Performed Peer reviews with the Product Management Team on detailed design specifications before submitting to the technical teams
• Performed data analysis and presented reporting results using MS Excel and Visual Basic scripts.
• Involved in Detailed Test Case reviews with QA Testers before importing to the QA Environments
• Identifying process gaps and providing recommendations to alter or reengineer processes prior to automation
• Participated in Peer Design Review and tests on automation processes including integration and Smoke Tests
• Supported on production deployments processes and performance testing for multiple applications
• Experienced in managing project from inception through post-deployment support.
• Documenting and managing project schedules, issues logs, project finances, status reports, change requests, statements of work, project approvals, and other project deliverables
• Experienced in developing and implementing long-range strategies to achieve project milestones
• Overseeing, mentoring, and training project team members

Confidential, Dallas TX

Business Analyst (Quality Assurance)

Responsibilities:

• Worked closely with business stakeholders to translate the functional requirements into business processes. Lead a Team of 8 developers with three QA analysts in Waterfall environment
• Handled Multiple Projects working with SCRUM Master, QA analysts and Development Team
• Experience in Strategic Process Handling and Improvements across departments
• Conducted workshops that helped stakeholders understand the functionality of video streaming over cloud and how it can be adopted to meet business objectives.
• Involved in the end-user requirements using the User Interface to create mock ups.
• Involved in End to End requirements analysis of Business Process using Robotic Process Automation using Blue Prism,
• Support on investigation and remediation of production level issues
• Conducted JAD sessions with Subject Matter Experts (SME’s) to obtain domain level information, interviewing and asking detailed questions and carefully recording the requirements in a format that can be reviewed an understood by both business and technical team.
• Undertook business rules vs requirement analysis to differentiate rules from requirements to document business requirement document (BRD).
• Write, review and approve qualification and validation and reports for the test execution cycle
• Generated test procedures to validate new or previously unvalidated equipment/processes
• Conducted Annual Performance Qualification for the Protocols that were previously executed.
• Managed an offshore team consisting of 6 resources with following activities: Offshore queries resolution, assigning tasks, bringing the team to the same page, in order to minimize errors with the requirements, Build Stage based processes required for the Project. Update status to client on daily basis.

Confidential

Project Engineer

Responsibilities:

• Gathering requirement from clients and requirement analysis
• Working with architect for planning and designing for end to end project
• Working closely with marketing team to focus the customer needs
• Coaching team about IP surveillance & about marketing trends
• Working closely with cross functional team to make installation & commissioning of project at client
• Providing support through RMR
• Involved in project plan and designing the IP surveillance based on the customer’s site
• Coordinating the team for IP surveillance support calls

Confidential

Embedded Developer

Responsibilities:

• Involved in development of servo control PCB
• Participated in performance testing of servo control system
• Involved in integration testing of video based tracking system and servo control system and user acceptance testing
• Contributed to create user manual document and UAT reports
• Involved in requirement review meeting with stakeholders
• Involved in research and analysis of servo system and its performance
• Involved in the study of tuning servo control system
• Worked at client place ISRO for the system installation and performance tuning
• Worked at ISRO for monitoring PSLV-C9 and PSLV-C10 rocket launching
• Learn the system, deliver and mentor client’s team members using Waterfall Methodology.
• Involved in prioritizing the Defects and writing business requirements to resolve them.
• Created plans, test case summary, configurations, pre-conditions, steps to execute and expected outcomes for Test Cases and ran User Acceptance Test (UAT).
• Worked on Application Life Cycle Management Software for Defect management
• Worked in the Release Management team to release the right version of the software to the market.
• Provided low-resolution support to the client, provide technical and troubleshooting support to the team
• Facilitate meetings with Performance Test engineer to enable them to utilize data captured as part of Business Volume Metrics for Various scenarios while executing system performance testing.