| Confidential Administrative Assistant - Command operations environment providing high-level administrative support to the Integrated Emergency Operations Center IEOC Director, Chief of Office of Emergency Management OEM , Chief of Chemical Biological Radiological Nuclear and Explosives Operations CBRNE Ops Division, and the Senior Watch Officer SWO of the Law Enforcement Security Division LESO .
- Key responsibilities include to conduct research, prepare statistical reports, memorandum, correspondence, weekly staff reports, invoices, handle information requests, receive visitors, arrange teleconference calls, manage multiple calendars, schedule meetings, arrange travel for Leadership, order supplies.
- During incidents, special events or emergency response, scribe using an online report log, as well as attend meetings to record and publish minutes.
- Highly effective in the use of office systems such as SharePoint, Video Teleconference VTC , Staff Action Control and Coordination Portal SACCP , Defense Travel System DTS , Dragon Naturally Speaking Speech-to-Text.
Sensor Analyst - Operator assigned to the CBRNE Ops Division to monitor surveillance and detection systems. Required to analyze and assess information regarding CBRNE threats within the Pentagon, Navy Annex, and Department of Defense DOD Leased Facilities using CBRNE Sensor Net IT system which integrate information from sensors, weather, and building systems and contamination models.
- Execute tasks for mitigation and confirming system. Monitor the systems for equipment failure or errors in performance. Respond to program error messages by finding and correcting problems or terminating the program. Notify supervisors or technicians of equipment malfunctions.
- Working knowledge of: Activu Visualization System, Google Earth, Send Word Now and AtHoc emergency alert notification systems, collaborative log.
Confidential Data Entry Specialist Cataloged over 80 boxes of software, memorandum, contracts, and hardware sent from Fort Meade to organize the Configuration Management Library. Back filled for the Executive Assistant for the CIO of DSS. Confidential Administrative Assistant - Provided support to the Program Director of the Global Command and Control System-Army GCCS-A and staff of over 60 engineers, analysts, and government clientele.
- Scheduled travel arrangements using SATRN, reviewed and edited all expense reports, maintained organization calendar, arrange on/offsite conferences, maintained database of hardware and software. Used Microsoft Project to track and meet deliverables, and generated statistical reports as required.
- Promoted corporate awareness programs and social events, and initiated office activities.
Confidential Office Manager - Assistant to the Division Chief of the Application Integration Division API , staff of 19 developers and analysts.
- Assisted the Branch Chief and Program Manager to ensure project deliverables and assigned tasks were completed.
- Maintained the repository of all hardware and software.
- Point of contact for Visitor Access Requests VARs , processed security paperwork, and in-processed new employees.
- Established administrative files both online and paper, distributed mail, and arranged all travel requests and vouchers using TravelManager.
- Maintained office equipment, ordered supplies, consolidated and edited staff weekly reports, responsible for government employees' time and attendance through WebTATEL.
- Planned and executed various office functions to include events held at Main State.
Confidential Clerical Assistant Assisted in the coordinated physical move into new facility. Responsibilities included tracking all day-to-day activities with the security team, construction, and trades crew to facilitate security checks, scheduling of appointments, and distribution of mail, inventory of hardware, furniture, and deliveries to personnel. Confidential Post Sales Customer Install Engineer - Part of team that activated data products such as dial-up, DSL, T-1 and DS3 for multi-dwelling units and commercial buildings.
- Provided timely and professional fulfillment of requests and configurations of broadband services.
- Provided post sale customer technical services to resolution.
Confidential Support Engineer - Provided technical and customer support for UUNET's dialup customer base. Assisted with customer configuration of software/hardware to include 56K modem connections, ISDN routers, terminal adapters, and DSL line.
- Worked in conjunction with UUNET's Network Operations Center NOC and local telephone companies to troubleshoot links and connections.
- Determined pop mail delays and failures, verified mail exchange records, address records, zone files, and name servers.
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