Project Manager Resume Profile

Summary

I am a dedicated, punctual and productive IT professional who is able to work with team members or independently. I have served in the US army for over 20 years during which time I also worked in multiple IT support and network positions. I am now looking to use and advance these skills in a professional environment.

Technical Skills

Active Directory
Troubleshooting Repair
Windows 2000 Windows 7 support
Initial thru final contact for Help desk,
Desk side, and end user support
SharePoint
TCP/IP, Remedy Log me in
Network Installation Maintenance
Active SECRET Security Clearance

Additional Skills

Initiate preventative maintenance, hardware software upgrades
Prioritize tasks per agenda, and as they arise
Multitask to resolve simultaneous issues
Communication in-person, by telephone email
Personnel management leadership skills

Confidential

Developed and implemented a database tracking system
Desktop support, troubleshooting workstations and printers
Assistant network administrator managed user accounts in MS Outlook/ Active Directory, SharePoint
Assisted with the evaluation and creation of Windows 7 desktop installation image.
Managed and ordered a small amount of inventory
Perform builds, break-fix, adds/moves/changes
Delivered leadership, instruction, and supervision to installation's incoming personnel
Provided direct supervision, evaluation, and discipline to 10 team members
Collected, analyzed, and delivered assessment results to the installation Commanding General

Confidential

Led a Platoon of 40 Soldiers in a Mechanized Infantry Company
Coordinated and implemented individual and joint training exercises with South Korean Army
Proven ability to communicate effectively in diverse environments
Inspected and maintained accountability of all assigned equipment valued at over 3,000,000

Confidential

Work with Active Directory daily maintaining users and computer accounts
Desktop support, troubleshooting workstations and printers
Managed individual instructor's user/ email accounts create, upload/download files using Share Point
Windows XP to Windows 7 Migration
Instructed Infantry tactics to 1600 newly promoted U.S. Army Second Lieutenants preparing all students to serve as Infantry Platoon Leaders
Evaluated individual and collective training exercises and provided constructive feedback
Provided leadership and guidance to enhance and foster a conducive learning environment

Confidential

Provided computer Help Desk support and technical training of hardware/software
Maintained morale call and computer center
Installed Secret and Unclassified LAN's
Managed operations of a Joint Security Station coordinated patrols with Iraqi Police
Directed, Communicated, and Reported the direction and orders of a 130 man Company in a combat area of operation
Served as the Company Battle NCO during a 15 month deployment to Iraq
Printer support
Windows networking TCP/IP Configuration and troubleshooting

Confidential

Provided education in leadership, counseling, physical fitness, and land navigation as a Warrior Leader Course instructor
Served as Information Management Officer/Network Administrator maintained small network of 40 workstations
Provided desktop and help desk support to end users
Windows XP Installation and Troubleshooting.
Windows 2000 to Windows XP Migration
Programmed an intranet website in HTML used by all staff to access training materials and information

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