SUMMARY:

• Detailed - oriented and experienced at having to hit the ground running, having to adjust to different organizational processes.
• I have proactively motivated cross functional teams to deliver efficiently with a can-do attitude, willingness to learn, and proven organizational and analytical skills.
• 10+ years of experience motivating project teams and tracking technology and operational activities. Effectively communicated with individuals at all levels of management for over 20 years.

TECHNICAL SKILLS:

• MS Word, Excel, Power Point, Project, Access, SharePoint, Visio, Adobe Acrobat, Lotus Notes
• Outlook, Problem, Inventory, Change, Call Tracking Management, Documentum (Enterprise Content Management)

PROFESSIONAL EXPERIENCE:

Project Specialist

Confidential

Responsibilities:

• Project Manager for a visible, small, innovative and company -winning Disaster Recovery Application Development initiative
• Facilitated meetings, removed impediments, managed risks, managed the project timeline, managed the project UMT site, updated Git Hub.
• Guided the Netcomm Database Migration effort through the corporate approval gates and processes and provided project support such as managing HP ALM for test coordination.

Project Manager; Sr

Confidential

Responsibilities:

• Identified and initiated the recommendation of a business solutions tool to drive work intake, workflow & project management for a consolidated team of Technology Managers within a newly integrated Consumer Marketing & Sales Technology & Operations division.

Project Manager

Confidential

Responsibilities:

• Managed 4-5 digital channel technology projects with multiple workstream installations and multiple application engagements, small - medium in size. These projects were in the digital domain with impact to phone bank, web, mobile and call center.
• Motivated complex project teams of 15-35 people to deliver functional application enhancements to support needs identified by the business.
• Utilized problem solving skills to analyze and mitigate impediments and move work efforts forward down the projected roadmap.
• Managed financial portfolio and resource allocation with budgets that range from $500K to $3.6M.
• Trained onboarded Project Managers on the process for managing budgets and reporting.

IT Infrastructure Lab Coordinator

Confidential

Responsibilities:

• Liaison for the Entertainment Systems Engineering Lab QA Governance Team within the Common Infrastructure group. Managed the process for engaging the infrastructure team for QA and deployment in the infrastructure environment. Developed and managed master schedule. Tracked and followed-up on Change Requests and Incidents in JIRA as needed.

Project Coordinator / Project Manager

Confidential

Responsibilities:

• Responsible for driving work efforts from initiation to close for 3 project workstreams within a Technology Infrastructure Services Domain and Access Management program.
• Managed the program budget, financial reporting, and project management tool.
• Managed the executive reporting dashboard and provide program status updates.

Project Manager

Confidential

Responsibilities:

• Lead the delivery and end-to-end execution of 6 projects with multiple technology implementations, low to medium in size.
• Managed all project budgets (financial forecasting, reporting, resolved variances).
• Mitigated all risks, resolved all issues and managed project schedules.
• Project teams consisted of 10-20 members from multiple application teams.

Jr. Project Manager

Confidential

Responsibilities:

• Responsible for backing up the Project Management Lead with end-to-end management of assigned initiatives associated with the Software Asset Management program; including complete management of the workflow and reporting tool, ensued compliance to governance standards, tracked progress on actions items, issue resolution (esp. for ad hoc projects assigned to the umbrella of work that had fallen into stagnation).
• Full responsibility for producing all project artifacts including but not limited to Project Definition Documents, Solution Designs, Test Strategy and Plans, Communication Plans, Project Server Schedules; etc.
• Recorded product performance provided by Vendor Managers related to software spend and contractual detail to be analyzed by Supply Chain Management.
• Coordinated all aspects of project phases from requirements gathering to deployment while maintaining momentum through completion of the project.

Project Coordinator

Confidential

Responsibilities:

• Partnered with the development team to manage project plans, release schedule, communication plans, risk management plan, risks log, backlogs (product and sprint), milestone schedules, SharePoint administration and license updates in support of application development iterations.

Release Compliance Coordinator

Confidential

Responsibilities:

• Governed PMO procedures/matrix for all program releases to include projects that are > 40 hours, < 40 hours, breaks/fixes, enhancements, and emergency changes.
• Conducted meetings to track and report on project status, keeping all stakeholders apprised of status, issues, scope change priorities, and escalations as needed.
• Determined and communicated project timelines based on implementation availability and desired business delivery dates.
• Monitored the project schedule, ensured that actuals were updated as the project schedule was executed for a large program structure with multiple workstreams.
• Coordinated work activities for SOW, gathered requirements, lead Release implementation into production and prepared transition of project for close.
• Ensured project documents were finalized and in compliance with Enterprise Content Management requirements.

Project Analyst

Confidential

Responsibilities:

• Responsible for the administration of large and highly visible program.
• Responsible for organizing logistics for events (i.e. testing, Virtual Design Builds, Surveys), managed all resource on/off boarding, equipment installations, facility management, space planning, monitored project budget, processed all project expenses, data analysis, constructed project artifacts (business process models/workflow documents, charters, presentations, implementation plans, workbooks)
• Liaison between the business, medical, and technology teams; as well as contracted vendors.